About
This business app offers tools for managing customer cases and gaining insights into their journey. It allows users to investigate cases, contact customers, and view survey responses to quickly resolve issues.
What's New in Experience Mobile
1.4.8
February 6, 2026
Bug fixes and improvements.
Developer apps
FAQ
What is Experience Mobile?
Experience Mobile is a business application designed to help existing Experience Management users manage customer cases and gain insights into the customer journey from their mobile devices.
Who can use Experience Mobile?
To use Experience Mobile, you must be an existing Experience Management user. Access is granted through your account manager.
What devices does Experience Mobile support?
Experience Mobile is currently supported on iPhone devices.
How often is Experience Mobile updated?
The latest version, 1.4.8, was last updated on February 6, 2026. Specific update frequency is not detailed, but the app is actively maintained.
What are the key features of Experience Mobile?
Key features include dashboards for customer journey insights, case list and details for investigation and management, tools to contact customers, and the ability to view survey responses that triggered cases.
Is Experience Mobile free to use?
Yes, Experience Mobile is available for free. However, it requires an existing Experience Management user account to function.
Does Experience Mobile have ads?
No, Experience Mobile does not contain advertisements.
What is the user rating for Experience Mobile?
Experience Mobile has a high rating of 5.0 stars based on 2 user reviews.
