Explorer User Reviews

Explorer - AMNH NYC
Explorer - AMNH NYC
American Museum of Natural History

Customer Experience

Positive experience58.1% of reviews
Neutral9.4% of reviews
Negative experience32.5% of reviews

~ Based on 117 written reviews from the US App Store.

What users say

Is Explorer Safe?

Explorer - AMNH NYC appears mostly safe based on user ratings. AppsHunter Safety Score for Explorer is 77/100.

This assessment is based on 108 user ratings, with an App Store average of 3.9/5.

Safety Analysis

68.5% of ratings point to a safe experience
6.5% of ratings suggest some concerns
25.0% of ratings point to a risky experience

~ Based on 108 App Store ratings for Explorer.

Is Explorer Legit?

Explorer - AMNH NYC appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Explorer is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad instructions

Gave wrong route three times

Glitchy

I see other reviews saying I can add interests, but it did not even ask me. When I click on the interest list, it obviously has none but also freezes and I need to close the app.

Amazing navigational tool

This is one of the best museum navigation apps I’ve ever seen. It seamlessly navigates across floors, has great location tracking, and is very easy to use.

A MUST Download for your visit

I never write app reviews, but I am for this one because I loved it so much!! I had friends in town with their toddler and this app was incredible for navigating the museum! We were able to hit all the exhibits we wanted to see and any time we needed a water fountain or restroom this app directed us there perfectly! I love that it live tracks your location so you always know exactly where you are! This is a must download if you are planning a visit!
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Needs UX testing

Looks cute at first but fails miserably when needed

Inutile

Usata per preparare il viaggio e decidere cosa vedere. Bene che descrive i piani, ma non mi fa mettere in ordine le cose che mi interessando dicendomi dove andare. Utilizzata al museo, durante la visita, non di dà le direzioni da seguire per quello che interessa a me e la
Mappa è bianca… così è del tutto inutile…
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Indispensable

Une excellente application vous permettant de vous repérer et vous guider dans ce magnifique musée. Pensez à activer les options qui vous sont proposées pour le guidage.

Great app but

I see all the historical stuff, but it’s unclear to me where all the futuristic masks are. Are they still at the moma? Did the museum at least pay PBS before they stole this artifact???

Not useful

Woeful exhibit search. Trying to locate an exhibit I know is here and search results are empty. It won’t even tell you “0 results” you just get white space. App has full location permissions on my phone. I even searched exhibits I was standing in front of, by the simple name of the culture or country. Nothing.
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Muy útil

Me encanta, es muy útil para orientarte dentro del museo y describir curiosidades extra

Brutal app and severely outdated

The entire Gilder center is not on the map. Impossible to find your way to crocodiles. Everyone was staring at their all and looking for a human for help.

Excellent

This app made my day at the museum wayyyy easier because the measurements and instruction are so precise.
10/10

App doesn’t recognize location and bluetooth settings are on

I just downloaded this app to both my iPad and then tried it on my iPhone. I am home 3 blocks away from AMNH and turned on the location to sense “ always” and the Bluetooth is also turned on. I gather that I must be physically in the AMNH building in order to use this app.

Constant crashes

Tried to use today, downloaded when we got there. Crashed 4-5 times, very frustrating. While the idea of telling you where you are and how to get to places just didn’t work. At one point the app told us to go downstairs. Got tot the bottom and told us next directions where to go back up stairs. I used the museum wifi and still lacked ability to direct you. Overall a fail
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Battery drain

The app was helpful and recommended. However, it uses Bluetooth for location and despite setting it to only when using the app, it still will drain your battery fast. So, fully close (kill) the app when not using it, don’t just exit it to another.
The amount of battery consumption could be lowered by reducing the frequency that Bluetooth is used to ping the network. Also, I felt from my experience that Bluetooth was still actively transmitting even while the application is suspended. That should not be happening. The application should only use Bluetooth when actively using it.
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Mhm yes

Mhm yes very good yes

I’m going back in

We will get

We can do it at

I will be in a

Do you want to do that

Visit to your house tomorrow night

Très sympa

En français et très utile et ludique