Explorer User Reviews

Explorer - AMNH NYC
Explorer - AMNH NYC
American Museum of Natural History

What users say

Top reviews

Amazing navigational tool

This is one of the best museum navigation apps I’ve ever seen. It seamlessly navigates across floors, has great location tracking, and is very easy to use.

A MUST Download for your visit

I never write app reviews, but I am for this one because I loved it so much!! I had friends in town with their toddler and this app was incredible for navigating the museum! We were able to hit all the exhibits we wanted to see and any time we needed a water fountain or restroom this app directed us there perfectly! I love that it live tracks your location so you always know exactly where you are! This is a must download if you are planning a visit!
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Needs UX testing

Looks cute at first but fails miserably when needed

Great app but

I see all the historical stuff, but it’s unclear to me where all the futuristic masks are. Are they still at the moma? Did the museum at least pay PBS before they stole this artifact???

Not useful

Woeful exhibit search. Trying to locate an exhibit I know is here and search results are empty. It won’t even tell you “0 results” you just get white space. App has full location permissions on my phone. I even searched exhibits I was standing in front of, by the simple name of the culture or country. Nothing.
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Brutal app and severely outdated

The entire Gilder center is not on the map. Impossible to find your way to crocodiles. Everyone was staring at their all and looking for a human for help.

App doesn’t recognize location and bluetooth settings are on

I just downloaded this app to both my iPad and then tried it on my iPhone. I am home 3 blocks away from AMNH and turned on the location to sense “ always” and the Bluetooth is also turned on. I gather that I must be physically in the AMNH building in order to use this app.

Constant crashes

Tried to use today, downloaded when we got there. Crashed 4-5 times, very frustrating. While the idea of telling you where you are and how to get to places just didn’t work. At one point the app told us to go downstairs. Got tot the bottom and told us next directions where to go back up stairs. I used the museum wifi and still lacked ability to direct you. Overall a fail
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Battery drain

The app was helpful and recommended. However, it uses Bluetooth for location and despite setting it to only when using the app, it still will drain your battery fast. So, fully close (kill) the app when not using it, don’t just exit it to another.
The amount of battery consumption could be lowered by reducing the frequency that Bluetooth is used to ping the network. Also, I felt from my experience that Bluetooth was still actively transmitting even while the application is suspended. That should not be happening. The application should only use Bluetooth when actively using it.
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Mhm yes

Mhm yes very good yes

I’m going back in

We will get

We can do it at

I will be in a

Do you want to do that

Visit to your house tomorrow night

Abysmal app

Even with precise location enabled, it constantly located me outside of the building. Searching for specific attractions would zoom into random parts of the map. Literally unusable. I wish I could take back the extra donation I made when I bought the ticket.

Great directions

The directions from the app were spot on and very helpful.

Useless directions

AMNH is huge so thought the “directions” feature would be useful. It’s not. We were sent in the wrong direction every time so we stopped using it. I can’t comment on the other features.

Awful

You can’t open the app. Once you finally, after many attempts, get it open it closes automatically.

Love it

I love it, this is really cool. I live in New York City but I can never get enough of this place. I didn’t know this was an option until I went today. I hope their cafe opens soon as I would like to study in this wonderful building.

Must download!

This app is really helpful. It gives you live map so you won’t get lost in the museum. Also it helps you navigate important things and gives you a brief explanation about that. So, download the app before you come to the museum!

Not very convenient...

When it never allowed me to link the tickets. That feature does not work