Explorer - AMNH NYC appears to be a legitimate app. The AppsHunter Legitimacy Score for Explorer is 88 out of 100 points across 7 verification signals from App Store and developer data.

Explorer Reviews: Is It Legit?

Name: Explorer - AMNH NYC
Rating: 3.82609 (115 reviews)

Explorer - AMNH NYC

American Museum of Natural History

📚 Education

✈️ Travel

Customer Experience

Positive experience58.1% of reviews

Neutral9.4% of reviews

Negative experience32.5% of reviews

~ Based on 117 written reviews from the US App Store.

What users say about Explorer

Reviews of Explorer are mixed: the Education app is rated 3.8/5 from 115 App Store ratings. What users like most: accurate indoor navigation and turn-by-turn directions, real-time location tracking within museum. Top complaints: frequent crashes and freezing issues, location detection fails inconsistently. Summarized from real user reviews.

Positive things

🗺️Accurate indoor navigation and turn-by-turn directions
📍Real-time location tracking within museum
🎯Helpful exhibit search and discovery features
🚻Easy access to restroom and facility locations
📱User-friendly interface and design
🎓Informative exhibit descriptions and facts
🎫Ability to purchase and digitize tickets
👨‍👩‍👧‍👦Great for families with children
🆓Free to download and use
🔍Customizable tour options and highlights

Negative things

🐛Frequent crashes and freezing issues
📍Location detection fails inconsistently
🔋Excessive battery drain from Bluetooth usage
🌐Poor performance without WiFi connection
🗺️Outdated maps missing recent renovations
🔄Inaccurate or circular directions
🔐Privacy concerns with location tracking
⚠️Inconsistent performance across devices
🚫Payment processing failures
📊Limited exhibit information depth

Is Explorer Safe?

Explorer - AMNH NYC appears mostly safe based on user ratings. AppsHunter Safety Score for Explorer is 76/100.

This assessment is based on 115 user ratings, with an App Store average of 3.8/5.

Safety Analysis

67.8% of ratings point to a safe experience

6.1% of ratings suggest some concerns

26.1% of ratings point to a risky experience

~ Based on 115 App Store ratings for Explorer.

Is Explorer Legit?

Explorer - AMNH NYC appears to be a legitimate app. AppsHunter Legitimacy Score for Explorer is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Bad instructions

Gave wrong route three times

HHunter1,000

3 months ago

Glitchy

I see other reviews saying I can add interests, but it did not even ask me. When I click on the interest list, it obviously has none but also freezes and I need to close the app.

1C124 is cool

4 months ago

Amazing navigational tool

This is one of the best museum navigation apps I’ve ever seen. It seamlessly navigates across floors, has great location tracking, and is very easy to use.

RBRavenous Bear

7 months ago

A MUST Download for your visit

I never write app reviews, but I am for this one because I loved it so much!! I had friends in town with their toddler and this app was incredible for navigating the museum! We were able to hit all the exhibits we wanted to see and any time we needed a water fountain or restroom this app directed us there perfectly! I love that it live tracks your location so you always know exactly where you are! This is a must download if you are planning a visit!

KRKat Review_nyc

a year ago

Response from developer

Thank you for your review! We are glad that Explorer was helpful to use during your visit!

Needs UX testing

Looks cute at first but fails miserably when needed

DGDr G Dr G

a year ago

Inutile

Usata per preparare il viaggio e decidere cosa vedere. Bene che descrive i piani, ma non mi fa mettere in ordine le cose che mi interessando dicendomi dove andare. Utilizzata al museo, durante la visita, non di dà le direzioni da seguire per quello che interessa a me e la
Mappa è bianca… così è del tutto inutile…

DCDaniele Cx

a year ago

Indispensable

Une excellente application vous permettant de vous repérer et vous guider dans ce magnifique musée. Pensez à activer les options qui vous sont proposées pour le guidage.

Ss1xr11

a year ago

Great app but

I see all the historical stuff, but it’s unclear to me where all the futuristic masks are. Are they still at the moma? Did the museum at least pay PBS before they stole this artifact???

SSnorriSnakeman

2 years ago

Not useful

Woeful exhibit search. Trying to locate an exhibit I know is here and search results are empty. It won’t even tell you “0 results” you just get white space. App has full location permissions on my phone. I even searched exhibits I was standing in front of, by the simple name of the culture or country. Nothing.

Kkevbob

2 years ago

Response from developer

We are sorry that you were not able to use Explorer to find the exhibits that you were looking for. While Explorer does include all the Museum’s permanent, temporary, and ticketed exhibitions, as well as many of the Museum’s most popular exhibits within those exhibitions, it does not currently include every single object on display. We are always working to improve the app and we will continue to refine the search results. Thank you for your feedback.

Muy útil

Me encanta, es muy útil para orientarte dentro del museo y describir curiosidades extra

AAfp_1504

2 years ago

Brutal app and severely outdated

The entire Gilder center is not on the map. Impossible to find your way to crocodiles. Everyone was staring at their all and looking for a human for help.

BBury74

2 years ago

Excellent

This app made my day at the museum wayyyy easier because the measurements and instruction are so precise.
10/10

BBenzitooooo

3 years ago

App doesn’t recognize location and bluetooth settings are on

I just downloaded this app to both my iPad and then tried it on my iPhone. I am home 3 blocks away from AMNH and turned on the location to sense “ always” and the Bluetooth is also turned on. I gather that I must be physically in the AMNH building in order to use this app.

SSunshine1ny

3 years ago

Response from developer

Hello! When you're visiting the Museum, if you have Location Services and Bluetooth turned on, and give permission to Explorer to access your location, Explorer can display a "blue dot" on the Museum map (your location), provide turn-by-turn directions to exhibits and amenities, and make recommendations that are near you. You may still use Explorer while not at the Museum to see Museum information, the map, exhibits, amenities, set your interests, and get recommendations based on your interests.

Constant crashes

Tried to use today, downloaded when we got there. Crashed 4-5 times, very frustrating. While the idea of telling you where you are and how to get to places just didn’t work. At one point the app told us to go downstairs. Got tot the bottom and told us next directions where to go back up stairs. I used the museum wifi and still lacked ability to direct you. Overall a fail

KBKona BC

3 years ago

Battery drain

The app was helpful and recommended. However, it uses Bluetooth for location and despite setting it to only when using the app, it still will drain your battery fast. So, fully close (kill) the app when not using it, don’t just exit it to another.
The amount of battery consumption could be lowered by reducing the frequency that Bluetooth is used to ping the network. Also, I felt from my experience that Bluetooth was still actively transmitting even while the application is suspended. That should not be happening. The application should only use Bluetooth when actively using it.

RR0G3R

3 years ago

Response from developer

Thank you for your review. We’re glad you found Explorer to be helpful. As with every iOS app that uses Bluetooth, Explorer gives you the choice to allow or not allow the app to use Bluetooth. If allowed, Explorer will be able to detect and show you your location inside the Museum on a map, as well as give turn-by-turn directions. That does require some battery use. Explorer can still be helpful during a visit without allowing it to use Bluetooth, though some features won’t be available.