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Explorer - AMNH NYC

Explorer - AMNH NYC

Official museum app with map

108 ratings
117 reviews
📚 Education
✈️ Travel
Free

Details

  • Released
  • Updated
  • July 29, 2010
  • October 23, 2025

Developer

American Museum of Natural History
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Explorer - AMNH NYC screenshot #1 for iPhone
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❓5 answered
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📦w/o updates
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About

Navigate a world-renowned museum with ease. This app provides interactive maps, turn-by-turn directions to exhibits and amenities, and personalized recommendations based on your interests. Enhance your visit with behind-the-scenes content and engaging quizzes.

✓Interactive museum map
✓Turn-by-turn directions
✓Customized exhibit recommendations
✓Exhibit information and quizzes
✓Amenity finder (restrooms, shops)
✓Multi-language support
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What users say

Summarized from real user reviews of Explorer. Based on 108 reviews and a 3.9/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Education app.

Positive things

  • 🗺️Accurate indoor navigation and turn-by-turn directions
  • 📍Real-time location tracking within museum
  • 🎯Helpful exhibit search and discovery features
  • 🚻Easy access to restroom and facility locations
  • 📱User-friendly interface and design
  • 🎓Informative exhibit descriptions and facts
  • 🎫Ability to purchase and digitize tickets
  • 👨‍👩‍👧‍👦Great for families with children
  • 🆓Free to download and use
  • 🔍Customizable tour options and highlights

Negative things

  • 🐛Frequent crashes and freezing issues
  • 📍Location detection fails inconsistently
  • 🔋Excessive battery drain from Bluetooth usage
  • 🌐Poor performance without WiFi connection
  • 🗺️Outdated maps missing recent renovations
  • 🔄Inaccurate or circular directions
  • 🔐Privacy concerns with location tracking
  • ⚠️Inconsistent performance across devices
  • 🚫Payment processing failures
  • 📊Limited exhibit information depth
See all reviews

What's New in Explorer

4.0.0

October 23, 2025

Bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Bad instructions

Gave wrong route three times
Hunter1,000Hunter1,000

Glitchy

I see other reviews saying I can add interests, but it did not even ask me. When I click on the interest list, it obviously has none but also freezes and I need to close the app.
124 is cool124 is cool

Amazing navigational tool

This is one of the best museum navigation apps I’ve ever seen. It seamlessly navigates across floors, has great location tracking, and is very easy to use.
Ravenous BearRavenous Bear

A MUST Download for your visit

I never write app reviews, but I am for this one because I loved it so much!! I had friends in town with their toddler and this app was incredible for navigating the museum! We were able to hit all the exhibits we wanted to see and any time we needed a water fountain or restroom this app directed us there perfectly! I love that it live tracks your location so you always know exactly where you are! This is a must download if you are planning a visit!
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Kat Review_nycKat Review_nyc

Needs UX testing

Looks cute at first but fails miserably when needed
Dr G Dr GDr G Dr G
See 112 more reviews

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User experience

🐞

Reported Bugs

12 issues

App crashes when accessing membership/ticket linking

Bug

Location services fail to detect user position

Bug

Bluetooth continues tracking after app closes

Bug

Payment confirmation button unresponsive

Bug

Duplicate charges on payment attempts

Bug

App freezes on food page navigation

Bug

Crashes when changing map levels

Bug

Swiping on image galleries doesn't work

Bug

App won't open or closes immediately

Bug

GPS shows incorrect floor levels

Bug

Directions loop back on themselves

Bug

Maps don't match physical museum layout

Bug
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Requested Features

10 requests

Digital membership card storage

Feature

Apple Pay support for payments

Feature

Search function for exhibits

Feature

Swipe functionality for image galleries

Feature

To-do list based on interests and time

Feature

Planetarium and show times integration

Feature

Ability to highlight halls on map

Feature

Improved battery optimization

Feature

Current exhibition listings

Feature

Ticket pricing and hours information

Feature

FAQ

What does the Explorer app do?

The Explorer app is the official mobile guide for the American Museum of Natural History in NYC. It provides visitors with an interactive map, turn-by-turn directions to exhibits and amenities, and personalized recommendations for what to see based on your interests. It also offers deeper dives into exhibits through videos and quizzes.

Is the Explorer app free to download and use?

Yes, the Explorer app is completely free to download and use. There are no in-app purchases or advertisements mentioned in its description, making it a free resource for museum visitors.

How does the app provide directions within the museum?

The app utilizes Bluetooth beacons placed throughout the museum's halls to determine your location. By detecting signals from multiple beacons, your phone can calculate your position and provide turn-by-turn directions to exhibits and amenities, including accessible routes.

What languages does the Explorer app support?

The app is available in English, Spanish, French, and Portuguese. It automatically sets itself to the language of your device, ensuring a user-friendly experience for a diverse range of visitors.

What are the main benefits of using the Explorer app during a museum visit?

The app significantly enhances a museum visit by helping you navigate the vast space efficiently, discover exhibits tailored to your interests, and learn more about the collections through engaging content. It also helps you quickly locate essential amenities like restrooms and shops.