Photo function & zoom
I appreciate that the app’s team responds to our comments, but do you work with actual inspectors to review planned updates? A few months ago you made a seemingly minor update to the camera function that made no sense to me. You removed the little zoom bar indicator entirely, while it was a flawed function (you could rarely zoom with one hand as the bar/button would disappear shortly after pinch-zooming and even when it was there you could rarely get a “hold of” the button if you wanted to point and zoom one-handed). Well with its removal you cannot even use it to gauge of what to expect as you approach to take an up-close photo (remember, we are using this while driving, sometimes in heavy traffic and busy roads); we at least knew what to expect with the zoom bar indicator. Now we need to take both hands off the wheel to properly zoom in or out much more frequently. The function continues to have a disconnect between on-screen frame preview and what we see on the actual photo taken, clients reject photos if our car (hood or side-view mirrors) are in the frame; I take pictures where the care is not in the frame when I snap a pic but then it’s in the actual photo ALL THE TIME. Job photo labels are more regularly available in the app now and I rarely have to complete photo labeling on the website, thank you for fixing this bug. I’m willing to work with you if you want end-user reviewers of app updates. It would also be more helpful if the default photo labels were set to “no label”, this isn’t a huge deal though.
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Bad app
They just make the app more and more uncomfortable to use instaras of making it more practical, easy and friendly
New camera 5/7
This new camera update is so much garbage!!
Pretty good overall
They changed the camera back to normal so I’ve updated my review
New camera app
Can not zoom in like before. Especially for no contact inspections. Things like small address numbers and occupancy indicators are not as easily seen.
