Could not even sign up…
I sent two packages two weeks before my arrival so I could have them ready when I landed, the app only works if you’re physically in Taiwan.
I am in Taiwan now and I have a Taiwan phone number but when I reach the sign up page and follow all the steps, it keeps saying it failed and didn’t process.
Emailing the people who need the letter of authorization just keeps going back and forth with no resolution either. It’s very difficult to actually activate this app and get my packages.
I am in Taiwan now and I have a Taiwan phone number but when I reach the sign up page and follow all the steps, it keeps saying it failed and didn’t process.
Emailing the people who need the letter of authorization just keeps going back and forth with no resolution either. It’s very difficult to actually activate this app and get my packages.
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This is maybe the worst app on the entire App Store.
No, really, I mean it. This is literally the most disgusting, disgraceful app I have ever seen. Whoever made this and their team should be fired immediately. This is absolutely humiliatingly, embarrassingly bad. Do not download this app. If you ordered an item, just let it go. This thing is terrible. Don't let it onto your phone. It's a disgrace.
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Response from developer
Hello, customs real-name authentication uses the certified mobile phone number to replace personal information for declaration by customs brokers to prevent personal information from being imported under a false name. If it is inconvenient to use your real name, please contact your customs broker for paper-based customs clearance when importing.
Trash
App can't open at all
真的很難用 根本擾民 會一星不是沒有原因 app英文版的翻譯還很差
人在國外收不到台灣簡訊 也收不到台灣訊號就一直認證失敗 ，一直要本人電信認證。拍證件照已經拍到清楚沒有陰影沒有歪已經完美了，app還在說有陰影不清楚 包裹就要這樣被寄回去日本，這樣不是擾民是什麼？
Difficulty being a foreigner
I think the app is ok, but using the interface as a foreigner that does not read Chinese, this is very difficult.
I would like to see better Chinese/English options.
Mainly in the help section.
I would like to see better Chinese/English options.
Mainly in the help section.
Response from developer
Hello, thank you for using EZWay services and for your feedback. We will continue to improve and strive for better service.
