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EZ WAY 易利委 Reviews: Is It Legit?

EZ WAY 易利委
EZ WAY 易利委
Trade-Van Information Services Co.
🔧 Utilities
💼 Business

Customer Experience

Positive experience9.3% of reviews
Neutral3.7% of reviews
Negative experience87.0% of reviews

~ Based on 324 written reviews from the US App Store.

What users say about EZ WAY 易利委

Reviews of EZ WAY 易利委 are mostly negative: the Business app is rated 1.7/5 from 510 App Store ratings. What users like most: convenient online reporting, easy package clearance. Top complaints: confusing interface, slow and unresponsive. Summarized from real user reviews.

Positive things

  • 💻Convenient online reporting
  • 📦Easy package clearance
  • 🙌Helpful customer service

Negative things

  • 🤯Confusing interface
  • 🐢Slow and unresponsive
  • 🔒Restrictive for foreigners
  • 🙄Mandatory and inconvenient
  • 🤖Buggy and unreliable
  • 🤷‍♂️Unclear instructions

Is EZ WAY 易利委 Safe?

EZ WAY 易利委 does not appear safe based on available data. AppsHunter Safety Score for EZ WAY 易利委 is 35/100.

This assessment is based on 510 user ratings, with an App Store average of 1.7/5.

Safety Analysis

17.5% of ratings point to a safe experience
1.2% of ratings suggest some concerns
81.4% of ratings point to a risky experience

~ Based on 510 App Store ratings for EZ WAY 易利委.

Is EZ WAY 易利委 Legit?

EZ WAY 易利委 appears to be a legitimate app. AppsHunter Legitimacy Score for EZ WAY 易利委 is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Could not even sign up…

I sent two packages two weeks before my arrival so I could have them ready when I landed, the app only works if you’re physically in Taiwan.

I am in Taiwan now and I have a Taiwan phone number but when I reach the sign up page and follow all the steps, it keeps saying it failed and didn’t process.

Emailing the people who need the letter of authorization just keeps going back and forth with no resolution either. It’s very difficult to actually activate this app and get my packages.
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JFJess T Fang

Response from developer

Hello, thank you for using the EZWAY APP. Regarding the issue you reported, if you still have any problems, please call our customer service center at 02-7735-2812. We will assist you immediately. Thank you!

Such a user unfriendly app

The app is loading forever………. I’m not even able to login. Always says unable to connect to server😡
JJojojojojojojoy

This is maybe the worst app on the entire App Store.

No, really, I mean it. This is literally the most disgusting, disgraceful app I have ever seen. Whoever made this and their team should be fired immediately. This is absolutely humiliatingly, embarrassingly bad. Do not download this app. If you ordered an item, just let it go. This thing is terrible. Don't let it onto your phone. It's a disgrace.
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AAlexMorris10x

Response from developer

Hello, customs real-name authentication uses the certified mobile phone number to replace personal information for declaration by customs brokers to prevent personal information from being imported under a false name. If it is inconvenient to use your real name, please contact your customs broker for paper-based customs clearance when importing.

Trash

App can't open at all
HHsiaoc

真的很難用 根本擾民 會一星不是沒有原因 app英文版的翻譯還很差

人在國外收不到台灣簡訊 也收不到台灣訊號就一直認證失敗 ，一直要本人電信認證。拍證件照已經拍到清楚沒有陰影沒有歪已經完美了，app還在說有陰影不清楚 包裹就要這樣被寄回去日本，這樣不是擾民是什麼？
Jjinininani

Difficulty being a foreigner

I think the app is ok, but using the interface as a foreigner that does not read Chinese, this is very difficult.
I would like to see better Chinese/English options.
Mainly in the help section.
PPapaCzTutto

Response from developer

Hello, thank you for using EZWay services and for your feedback. We will continue to improve and strive for better service.

App is not loading

I can’t get in the app at all
KKaren1116677

主機維修到何時？我不能確認我的包裹？

主機維修到何時？我不能確認我的包裹？
EPEva chiu princess

Identity Confirmation

The APP blocks me and asks for resident identity expiration date. There is no expiration on my card. Total frustration.
PTpat of Taiwan

…

Can’t even open the app kept showing service unavailable
ZZzj…

點麵線系統

為何私人企業可以透過這種方式取得民眾個資？
APAdam Lin ping

請問最近不能使用嗎？ app開不起來

還是還在更新中？
CCloudia’s

尋求幫助

我想請問一下，我人在國外，親友請我代買東西，結果發現在國外EZEAY不能使用，已經刷卡付款，我有什麼方式可以在國外委任？
LLewis2625

不在台灣無法打開

實在太落後，經常出國，只要離開台灣IP就無法用
YYangdan29

Sofy

I couldn’t sign up the account properly, every step made me crazy. Need support.
WWwwwwwwwhatever

07/24 iOS 26.5.2 更新后無法使用

自從上列更新後就進不去、 現在我在1688買的貨品快要清關了、心理壓力很大
RLRadio Listener234

超級難用

用健保卡兩次都無法認證，規定ㄧ堆
Iilariali

Always loading

I can’t believe this unworkable app is mandatory signed under the government. The app is always loading. Never has sign in any screens.
BSBelievers SF

Bad monopoly app

Hard to use even pasting numbers is difficult
Ttytpe

Works fine

The app crashed once when taking pictures, but the registration is fast and the English translation works.
JJamesKim571

Response from developer

The app crashed once when taking pictures, but the registration is fast and the English translation works.

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