Difficulty being a foreigner
I think the app is ok, but using the interface as a foreigner that does not read Chinese, this is very difficult.
I would like to see better Chinese/English options.
Mainly in the help section.
I would like to see better Chinese/English options.
Mainly in the help section.
App is not loading
I can’t get in the app at all
主機維修到何時？我不能確認我的包裹？
主機維修到何時？我不能確認我的包裹？
Identity Confirmation
The APP blocks me and asks for resident identity expiration date. There is no expiration on my card. Total frustration.
…
Can’t even open the app kept showing service unavailable
點麵線系統
為何私人企業可以透過這種方式取得民眾個資？
請問最近不能使用嗎？ app開不起來
還是還在更新中？
尋求幫助
我想請問一下，我人在國外，親友請我代買東西，結果發現在國外EZEAY不能使用，已經刷卡付款，我有什麼方式可以在國外委任？
不在台灣無法打開
實在太落後，經常出國，只要離開台灣IP就無法用
Sofy
I couldn’t sign up the account properly, every step made me crazy. Need support.
07/24 iOS 26.5.2 更新后無法使用
自從上列更新後就進不去、 現在我在1688買的貨品快要清關了、心理壓力很大
超級難用
用健保卡兩次都無法認證，規定ㄧ堆
Always loading
I can’t believe this unworkable app is mandatory signed under the government. The app is always loading. Never has sign in any screens.
Bad monopoly app
Hard to use even pasting numbers is difficult
Works fine
The app crashed once when taking pictures, but the registration is fast and the English translation works.
Notifications never work
This app has the most unreliable notifications. I’m an iOS developer — it’s not a settings issue. It’s the app/backend developer’s fault. My packages constantly are getting delayed because EZ Way fails to notify or badge the app
超爛
超爛 在國外完全進不去是怎
Really bad quality
財政部in Taiwan really need to get their acts together. You mandate the use of this terrible app, but the app quality and user experience is from 2006!
根本跑不動
已經一個禮拜完全打不開 貨一直卡著 寫email又沒人回 真的很有事 - 提升服務個屁 線上客服也是假的 在國外就打不開嗎？不知道做生意的商品需過海關怎麼辦 瞎
有夠他媽難用
政府部門才更應該做得比私人企業好。媽的app那麼難用整天更新更新。直接叫Claude幫你改就好了也不會。
留學這麼久 起碼因為你這個爛app我已經寄丟兩個Chanel包包。真的笨。台灣這麼多工程師，你隨便問問一天就幫你改好，你被罵這麼多年了還找不出原因。服務人民然後一個好用的app都做不出來。
留學這麼久 起碼因為你這個爛app我已經寄丟兩個Chanel包包。真的笨。台灣這麼多工程師，你隨便問問一天就幫你改好，你被罵這麼多年了還找不出原因。服務人民然後一個好用的app都做不出來。
