恭賀此app榮登我手機內最爛app前2名
沒見過如此運作不佳的app, 除每次更新都還要再登錄一次之外，跳通知也是亂跳，虧還是多重委託製作的app, 浪費時間的邏輯寫得很好。
擋境外IP？
我人在國外完全沒辦法操作！國際化？鎖國？
Could not even sign up…
I sent two packages two weeks before my arrival so I could have them ready when I landed, the app only works if you’re physically in Taiwan.
I am in Taiwan now and I have a Taiwan phone number but when I reach the sign up page and follow all the steps, it keeps saying it failed and didn’t process.
Emailing the people who need the letter of authorization just keeps going back and forth with no resolution either. It’s very difficult to actually activate this app and get my packages.
I am in Taiwan now and I have a Taiwan phone number but when I reach the sign up page and follow all the steps, it keeps saying it failed and didn’t process.
Emailing the people who need the letter of authorization just keeps going back and forth with no resolution either. It’s very difficult to actually activate this app and get my packages.
Show more
Response from developer
Hello, thank you for using the EZWAY APP. Regarding the issue you reported, if you still have any problems, please call our customer service center at 02-7735-2812. We will assist you immediately. Thank you!
Such a user unfriendly app
The app is loading forever………. I’m not even able to login. Always says unable to connect to server😡
This is maybe the worst app on the entire App Store.
No, really, I mean it. This is literally the most disgusting, disgraceful app I have ever seen. Whoever made this and their team should be fired immediately. This is absolutely humiliatingly, embarrassingly bad. Do not download this app. If you ordered an item, just let it go. This thing is terrible. Don't let it onto your phone. It's a disgrace.
Show more
Response from developer
Hello, customs real-name authentication uses the certified mobile phone number to replace personal information for declaration by customs brokers to prevent personal information from being imported under a false name. If it is inconvenient to use your real name, please contact your customs broker for paper-based customs clearance when importing.
Needs English Version
So difficult to contact brokers
Trash
App can't open at all
真的很難用 根本擾民 會一星不是沒有原因 app英文版的翻譯還很差
人在國外收不到台灣簡訊 也收不到台灣訊號就一直認證失敗 ，一直要本人電信認證。拍證件照已經拍到清楚沒有陰影沒有歪已經完美了，app還在說有陰影不清楚 包裹就要這樣被寄回去日本，這樣不是擾民是什麼？
Difficulty being a foreigner
I think the app is ok, but using the interface as a foreigner that does not read Chinese, this is very difficult.
I would like to see better Chinese/English options.
Mainly in the help section.
I would like to see better Chinese/English options.
Mainly in the help section.
Response from developer
Hello, thank you for using EZWay services and for your feedback. We will continue to improve and strive for better service.
App is not loading
I can’t get in the app at all
主機維修到何時？我不能確認我的包裹？
主機維修到何時？我不能確認我的包裹？
Identity Confirmation
The APP blocks me and asks for resident identity expiration date. There is no expiration on my card. Total frustration.
…
Can’t even open the app kept showing service unavailable
點麵線系統
為何私人企業可以透過這種方式取得民眾個資？
請問最近不能使用嗎？ app開不起來
還是還在更新中？
尋求幫助
我想請問一下，我人在國外，親友請我代買東西，結果發現在國外EZEAY不能使用，已經刷卡付款，我有什麼方式可以在國外委任？
不在台灣無法打開
實在太落後，經常出國，只要離開台灣IP就無法用
Sofy
I couldn’t sign up the account properly, every step made me crazy. Need support.
07/24 iOS 26.5.2 更新后無法使用
自從上列更新後就進不去、 現在我在1688買的貨品快要清關了、心理壓力很大
超級難用
用健保卡兩次都無法認證，規定ㄧ堆
