Good idea, badly executed
Response from developer
Thanks for noting the exercises help! We've been working on timing synchronization issues. Please update to the latest version—it addresses several coordination bugs. Any other concerns, reach us at hi@wowooapps.com. — Faceform: Face Yoga Exercises Team
Total Scam
Response from developer
We're sorry for the frustration. You signed up via our website, not the App Store. Tap "I already have an account" on the app's first screen and sign in with your checkout email, OR go to Settings > "Link Web Purchase" and enter that email. For billing questions: faceform@wowooapps.com. — Faceform: Face Yoga Exercises Team
Watch out for monthly fee
Response from developer
We're sorry about the glitches and the unexpected charge. Subscriptions are managed through your Apple account settings. For billing questions or account help, please contact us directly at hi@wowooapps.com. — Faceform: Face Yoga Exercises Team
Don't purchase
Response from developer
We apologize for the access issue and missed email. Please write to us again at hi@wowooapps.com with your account info—we'll investigate why your trial access ended early and get this sorted out right away. — Faceform: Face Yoga Exercises Team
App won’t let me sign in
Response from developer
Sorry for the sign-in trouble. This often happens when using a different email than your App Store purchase. Please verify you're using the same email. If issues persist, contact faceform@wowooapps.com with your receipt to locate your account. For billing matters, visit reportaproblem.apple.com. — Faceform: Face Yoga Exercises Team
3 day free trial? You’ve taken a months payment?
Response from developer
Sorry for the confusion. Free trials and billing are managed by the App Store — charges may appear immediately based on how the purchase was confirmed through Apple. To review the charge, visit reportaproblem.apple.com. For account status questions, contact faceform@wowooapps.com. — Faceform: Face Yoga Exercises Team
Do not bother
Response from developer
We're sorry the app didn't work for you. Please email faceform@wowooapps.com describing the issue so we can help fix it. To cancel: iPhone Settings > tap your name > Subscriptions. For billing questions, visit reportaproblem.apple.com as Apple handles App Store transactions. — Faceform: Face Yoga Exercises Team
Rubbish
one of the worst experiences I've had with a face yoga app
Response from developer
We're sorry the cancellation process was frustrating. Subscriptions are managed in your iPhone Settings > Apple ID > Subscriptions. For any issues canceling there, email hi@wowooapps.com and we'll help immediately. — Faceform: Face Yoga Exercises Team
Cancel subscription, I did not have access to the videos except the first day 7th January 2026.
Response from developer
Hi, We’re truly sorry to hear about your experience and understand how frustrating this must be, especially if you were unable to access the content. Please note that subscriptions and cancellations are managed directly through the App Store. We do not have the ability to cancel subscriptions on behalf of users. To cancel, please go to Settings on your iPhone, tap your Apple ID at the top, select Subscriptions, and manage it there. If the subscription does not appear, it may be linked to a different Apple ID. In that case, Apple Support can review your billing records and assist further. If you’d like us to review your access issue as well, please contact us at faceformsupport@wowooapps.com with the email used for the purchase. We want to help clarify and resolve this for you.
Unable to pay for the app even after paying for it
Response from developer
Hi, We’re really sorry to hear about this experience. We completely understand how frustrating it must be to pay and then feel like you’re being asked to pay again. In most cases, this happens when the subscription was purchased using a different email than the one used to log in, or when the App Store has not fully synced the subscription status yet. Please contact us at faceformsupport@wowooapps.com and include the email used for the purchase along with a screenshot of the payment confirmation. We’ll review your account carefully and make sure you receive access to what you paid for. Refunds are processed directly by Apple, but we’re happy to help clarify everything on our side first.
Subscription
Response from developer
Hi, Thank you for sharing your feedback. We completely understand that subscriptions aren’t for everyone, and some users prefer a one time payment option. At the moment, the app operates on a subscription model so we can continue providing updates, new features, and ongoing improvements. That said, we truly appreciate your input and will share it with our team. If you ever decide to give it another try, we’d be happy to have you.
Did not do what they said
Response from developer
Hi, We’re really sorry this has been such a frustrating experience for you. We completely understand how upsetting it can be to see a charge when you were expecting a reminder beforehand. Free trials and reminder notifications are managed directly by the App Store, and the timing of alerts is controlled by Apple’s system. That said, we truly understand how important those reminders are, and your feedback is valid. If you’d like to request a refund, you can do so through Apple at reportaproblem.apple.com, as they handle all billing and refund decisions. If you’d also like us to personally review what happened, please reach out to us at faceformsupport@wowooapps.com with the email used for the purchase. We genuinely want to help clarify this for you.
Danno41
Response from developer
Hi Danno, Thanks so much for giving the app a try! We’re excited to have you getting started. We hope you continue enjoying your experience and find it helpful as you explore more features. 😊
Excited but obviously skeptical!
Response from developer
Thank you for giving Faceform a try! 🌸 We totally get the curiosity — stay consistent and you’ll start noticing results soon. Keep us updated on your progress!
