Everything cost money
I Downloaded this app because some of the features were available without paying. So said the advertisement which was a lie.
Nothing free
I love Koko’s YouTube video and was excited to try the app but there are only one or two free face poses that aren’t very helpful. The rest you have to pay for. The app also kept crashing. Disappointing.
Requires you to select 3 problem areas
App makes the mistake of requiring that you choose 3 areas that are problems otherwise you cannot continue account setup. Since they include neck/chin/jaw as ONE option you have to also select a bunch of things you may not consider problems. The sign up process is poorly designed. Do not recommend.
Don’t work
App won’t go past age soon as you type your age in you can’t get the numbers off to continue
Response from developer
Thank you for letting us know, and we’re sorry about the issue. This was a known bug and has been fixed in a recent app update. Please update the app to the latest version and try again. If the problem continues, contact us at smile@kokofaceyoga.com and we’ll be happy to help.
Doesn’t work
Videos don’t play at all and work on iPad after paying for subscription and no responses when contacted them multiple times
Response from developer
We’re really sorry for this experience and understand how frustrating it is. This issue has been resolved in a recent app update. Please update the app and try again on your iPad. If you still need help, contact us at smile@kokofaceyoga.com and our team will respond and assist you as soon as possible.
