FACES Beauty User Reviews

Name: FACES Beauty – فيسز
Rating: 4 (98 reviews)

FACES Beauty – فيسز

ALLIED ENTERPRISES LLC

🌟 Lifestyle

🛍️ Shopping

What users say

Summarized from real user reviews of FACES Beauty. Based on 98 reviews and a 4.0/5 average, it highlights the 6 positives and 17 negatives reviewers mention most about this Shopping app.

Positive things

🌸Authentic fragrance selection and niche brands
📚Detailed fragrance notes section helpful for decisions
🎯K-Beauty category well-organized by skin concerns
🚀Fast delivery when working properly
💎Original products with excellent packaging
🛍️Wide variety of beauty products available

Negative things

🐛App crashes frequently and freezes constantly
🚫Login and account creation issues persistent
❌Products showing as unavailable despite being in stock
📦Incomplete orders and missing items
💳Payment processing failures and errors
⏱️Severe delivery delays and slow order processing
🎁Misleading gift card and promotion conditions
😤Poor customer service and unresponsive support
🔄Cart items disappear when exiting app
⚠️Promo codes not working or invalid
📍Wrong address information and delivery failures
🏪Poor product storage affecting fragrance quality
💰Overpriced items compared to competitors
🚚Inconsistent and unclear shipping charges
🤥Fake or counterfeit products reported
📱Incompatible with older phone models
🔐Account synchronization issues between app and website

Top reviews

Most Recent Highest Rated Lowest Rated

Love my experience at faces

Love shopping on the FACES app! The app is user-friendly, the products are authentic, and there are always amazing deals. Great overall experience.

Sha1&

5 days ago

Response from developer

Hello, Thank you so much for leaving us a review! We’re thrilled to hear that you loved your experience with us at Faces. Providing exceptional customer service and ensuring your satisfaction is our top priority, and your feedback confirms the hard work we put in every day. We look forward to seeing you again soon! Faces Team

Very good

Very good app

Hoba roha

10 days ago

Response from developer

Good app

All I need is in the app

Shatha_w

19 days ago

Response from developer

Hello, Thank you for taking the time to leave us a review! We’re thrilled to hear that you had a great experience. Providing top-notch customer service is our highest priority, and your feedback reinforces the effort we put in every day. We truly appreciate your kind words and look forward to serving you again. Faces Team

Great App

Great app with a smooth and user-friendly experience. Browsing, ordering, and checkout were quick and easy. Excellent service and a great shopping experience. Highly recommended! ⭐⭐⭐⭐⭐

Sarah Ahmed 94

19 days ago

Response from developer

Fragrance

I love the fragrance notes section of the product pages, gives me so much info to help me decide on a perfume!

KimiRod

6 months ago

Love the K-Beauty

k-beauty category is great, super easy to find products that match my skin concerns and when to use them!

Lucie_P12

6 months ago

كان شغال كويس بس اخر سنه تقريباً صاير سيء جداً

يرفض يسجل دخولي و يرفض انشاء حساب جديد كل مره يقول لاسباب فنيه تعذر تسجيل الدخول و نفس الشي عند انشاء حساب جديد و ايضاً كل مره احط منتج بالسله يقول المنتج غير متوفر ( جرب على كثير منتجات و نفس المشكله )

King eivl

9 months ago

Response from developer

مرحبًا, شكرًا لمشاركة رأيك بآخر تجربة معنا! نأسف لسماع أن تجربتك الأخيرة معنا لم تكن على قدر توقعاتك. يُرجى تزويدنا بمزيد من التفاصيل عبر البريد الإلكتروني {support@faces.com}، حتى يتمكن فريقنا من التواصل معك والعمل على تحسين تجربتك. نأمل أن نسمع منك قريبًا! فريق وجوه

ماتوصل الطلبية كاملة

اخترت عطر برادا بارادايم2025 ولم يصلني العطر 7مل مع المنتج لن أثق في طلباتهم القادمة.

🤷‍♂️💫

10 months ago

❌

Deceiving buyers with codes that do not work

Sa_ss33

10 months ago

Something wrong with the app

I can’t add anything to the cart it’s crashing every time

mmmZmzmzm

10 months ago

App crashes

I don’t get the email to change my password

Boujiboo

a year ago

Response from developer

مرحبا 👋 شكرا لمشاركة رأيك بآخر تجربة معنا! نأسف لسماع تجربتك الأخيرة معنا ونود أن نتواصل معك لمعرفة المزيد عن كيفية تحسينها لك! من فضلك أرسل لنا تفاصيل الاتصال الخاصة بك إلى support@faces.com وسيقوم فريق خدمة العملاء لدينا بالتواصل معك. نضع تجربة العملاء ورضاهم على رأس أولوياتنا ، وتساعدنا ملاحظاتك على تحسين العمل الجاد الذي نضعه كل يوم. لذا نشكرك على كلماتك ونتطلع إلى التواصل معك مرة أخرى. فريق وجوه

Amazing Niche Fragances

I enjoy the service. Is fast and they have a great selection of niche fragances.

elpollofarsante

a year ago

التطبيق غير عملي

كل منتج اخترته غير متوفر

nano2026

a year ago

worst delivery response experience in my career

i have ordered one product from this app. almost 400 dh .after 15 days still no progress.. when connecting their support team they will always say they will inform you once they got the update.. crazy people ..

Azem-azem