FACES Beauty User Reviews

Customer Experience

Positive experience27.3% of reviews
Neutral1.0% of reviews
Negative experience71.7% of reviews

~ Based on 99 written reviews from the US App Store.

What users say

Is FACES Beauty Safe?

FACES Beauty – فيسز appears mostly safe based on user ratings. AppsHunter Safety Score for FACES Beauty is 80/100.

This assessment is based on 117 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.1% of ratings point to a safe experience
0.0% of ratings suggest some concerns
23.9% of ratings point to a risky experience

~ Based on 117 App Store ratings for FACES Beauty.

Is FACES Beauty Legit?

FACES Beauty – فيسز appears to be a legitimate app. AppsHunter Legitimacy Score for FACES Beauty is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Misleading and hidden costs

Very dissatisfied and disappointed with your app service .you claim for free delivery over 299 aed orders and when i placed order of that amount the app still charged 10 aed delivery. This is cheating and misleading and lying to customers.

Response from developer

Hello, Thank you for taking the time to leave us a review. We’re truly sorry to hear about your recent experience with us. We’d appreciate the opportunity to reach out to you. Please share your contact details with us at support@faces.com and our customer care team will reach out to you as soon as possible. Your feedback is invaluable in helping us improve, and we’re committed to ensuring a better experience moving forward. We look forward to connecting with you soon. Faces Team

Love my experience at faces

Love shopping on the FACES app! The app is user-friendly, the products are authentic, and there are always amazing deals. Great overall experience.

Response from developer

Hello, Thank you so much for leaving us a review! We’re thrilled to hear that you loved your experience with us at Faces. Providing exceptional customer service and ensuring your satisfaction is our top priority, and your feedback confirms the hard work we put in every day. We look forward to seeing you again soon! Faces Team

Very good

Very good app

Response from developer

Hello, Thank you so much for leaving us a review! We’re thrilled to hear that you loved your experience with us at Faces. Providing exceptional customer service and ensuring your satisfaction is our top priority, and your feedback confirms the hard work we put in every day. We look forward to seeing you again soon! Faces Team

Good app

All I need is in the app

Response from developer

Hello, Thank you for taking the time to leave us a review! We’re thrilled to hear that you had a great experience. Providing top-notch customer service is our highest priority, and your feedback reinforces the effort we put in every day. We truly appreciate your kind words and look forward to serving you again. Faces Team

Great App

Great app with a smooth and user-friendly experience. Browsing, ordering, and checkout were quick and easy. Excellent service and a great shopping experience. Highly recommended! ⭐⭐⭐⭐⭐

Response from developer

Hello, Thank you for taking the time to leave us a review! We’re thrilled to hear that you had a great experience. Providing top-notch customer service is our highest priority, and your feedback reinforces the effort we put in every day. We truly appreciate your kind words and look forward to serving you again. Faces Team

Fragrance

I love the fragrance notes section of the product pages, gives me so much info to help me decide on a perfume!

Love the K-Beauty

k-beauty category is great, super easy to find products that match my skin concerns and when to use them!

كان شغال كويس بس اخر سنه تقريباً صاير سيء جداً

يرفض يسجل دخولي و يرفض انشاء حساب جديد كل مره يقول لاسباب فنيه تعذر تسجيل الدخول و نفس الشي عند انشاء حساب جديد و ايضاً كل مره احط منتج بالسله يقول المنتج غير متوفر ( جرب على كثير منتجات و نفس المشكله )

Response from developer

مرحبًا, شكرًا لمشاركة رأيك بآخر تجربة معنا! نأسف لسماع أن تجربتك الأخيرة معنا لم تكن على قدر توقعاتك. يُرجى تزويدنا بمزيد من التفاصيل عبر البريد الإلكتروني {support@faces.com}، حتى يتمكن فريقنا من التواصل معك والعمل على تحسين تجربتك. نأمل أن نسمع منك قريبًا! فريق وجوه

ماتوصل الطلبية كاملة

اخترت عطر برادا بارادايم2025 ولم يصلني العطر 7مل مع المنتج لن أثق في طلباتهم القادمة.

Deceiving buyers with codes that do not work

Something wrong with the app

I can’t add anything to the cart it’s crashing every time

App crashes

I don’t get the email to change my password

Response from developer

مرحبا 👋 شكرا لمشاركة رأيك بآخر تجربة معنا! نأسف لسماع تجربتك الأخيرة معنا ونود أن نتواصل معك لمعرفة المزيد عن كيفية تحسينها لك! من فضلك أرسل لنا تفاصيل الاتصال الخاصة بك إلى support@faces.com وسيقوم فريق خدمة العملاء لدينا بالتواصل معك. نضع تجربة العملاء ورضاهم على رأس أولوياتنا ، وتساعدنا ملاحظاتك على تحسين العمل الجاد الذي نضعه كل يوم. لذا نشكرك على كلماتك ونتطلع إلى التواصل معك مرة أخرى. فريق وجوه

Amazing Niche Fragances

I enjoy the service. Is fast and they have a great selection of niche fragances.

التطبيق غير عملي

كل منتج اخترته غير متوفر

worst delivery response experience in my career

i have ordered one product from this app. almost 400 dh .after 15 days still no progress.. when connecting their support team they will always say they will inform you once they got the update.. crazy people ..

مشكلة

لما احط البريد يجي فشل ليه ليه؟

سيء جدا

السلة تختفي مجرد ما اطلع من التطبيق ! مستفز ،والكوبونات ماتشتغل فيه

Very late

0/10

التطبيق معلق كل ماحط عطر يجي غير متوفر علما انه متوفر حذفته التطبيق وحملته نفس المشكلة

التطبيق سيء

اسووء خدمة

غلطة عمرك تطلب اونلاين