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FACES Beauty – فيسز

FACES Beauty – فيسز

Shop Skincare, Makeup, Perfume

117 ratings
99 reviews
🌟 Lifestyle
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • September 21, 2020
  • August 5, 2026

Features

Developer

ALLIED ENTERPRISES LLC
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FACES Beauty – فيسز screenshot #1 for iPhone
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FACES Beauty – فيسز screenshot #5 for iPhone
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About

Discover and shop a curated selection of luxury beauty products, including skincare, makeup, and fragrances. Get exclusive access to top brands, new arrivals, and special offers. Enjoy convenient shopping with features like order tracking and multiple payment options.

✓Luxury beauty brands
✓Skincare, makeup, perfume, haircare
✓New arrivals and offers
✓Stock notifications
✓Brand search and sort
✓Cash on delivery
✓Credit card payment
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What users say

Summarized from real user reviews of FACES Beauty. Based on 117 reviews and a 4.1/5 average, it highlights the 6 positives and 17 negatives reviewers mention most about this Shopping app.

Positive things

  • 🌸Authentic fragrance selection and niche brands
  • 📚Detailed fragrance notes section helpful for decisions
  • 🎯K-Beauty category well-organized by skin concerns
  • 🚀Fast delivery when working properly
  • 💎Original products with excellent packaging
  • 🛍️Wide variety of beauty products available

Negative things

  • 🐛App crashes frequently and freezes constantly
  • 🚫Login and account creation issues persistent
  • ❌Products showing as unavailable despite being in stock
  • 📦Incomplete orders and missing items
  • 💳Payment processing failures and errors
  • ⏱️Severe delivery delays and slow order processing
  • 🎁Misleading gift card and promotion conditions
  • 😤Poor customer service and unresponsive support
  • 🔄Cart items disappear when exiting app
  • ⚠️Promo codes not working or invalid
  • 📍Wrong address information and delivery failures
  • 🏪Poor product storage affecting fragrance quality
  • 💰Overpriced items compared to competitors
  • 🚚Inconsistent and unclear shipping charges
  • 🤥Fake or counterfeit products reported
  • 📱Incompatible with older phone models
  • 🔐Account synchronization issues between app and website
See all reviews
+1

What's New in FACES Beauty

4.2.6

August 5, 2026

Your beauty shopping experience just got a subtle glow-up. • Elevated Look & Feel: A refined new design for a more beautiful and effortless shopping experience. • Layla, Your AI Beauty Assistant: Smarter, more intuitive guidance throughout your shopping journey. • Performance & Bug Fixes: Faster, smoother, and more seamless than ever.

More

User reviews

Most RecentHighest RatedLowest Rated

Misleading and hidden costs

Very dissatisfied and disappointed with your app service .you claim for free delivery over 299 aed orders and when i placed order of that amount the app still charged 10 aed delivery. This is cheating and misleading and lying to customers.
Unsa H.Unsa H.

Response from developer

Hello, Thank you for taking the time to leave us a review. We’re truly sorry to hear about your recent experience with us. We’d appreciate the opportunity to reach out to you. Please share your contact details with us at support@faces.com and our customer care team will reach out to you as soon as possible. Your feedback is invaluable in helping us improve, and we’re committed to ensuring a better experience moving forward. We look forward to connecting with you soon. Faces Team

Love my experience at faces

Love shopping on the FACES app! The app is user-friendly, the products are authentic, and there are always amazing deals. Great overall experience.
Sha1&Sha1&

Response from developer

Hello, Thank you so much for leaving us a review! We’re thrilled to hear that you loved your experience with us at Faces. Providing exceptional customer service and ensuring your satisfaction is our top priority, and your feedback confirms the hard work we put in every day. We look forward to seeing you again soon! Faces Team

Very good

Very good app
Hoba rohaHoba roha

Response from developer

Hello, Thank you so much for leaving us a review! We’re thrilled to hear that you loved your experience with us at Faces. Providing exceptional customer service and ensuring your satisfaction is our top priority, and your feedback confirms the hard work we put in every day. We look forward to seeing you again soon! Faces Team

Good app

All I need is in the app
Shatha_wShatha_w

Response from developer

Hello, Thank you for taking the time to leave us a review! We’re thrilled to hear that you had a great experience. Providing top-notch customer service is our highest priority, and your feedback reinforces the effort we put in every day. We truly appreciate your kind words and look forward to serving you again. Faces Team

Great App

Great app with a smooth and user-friendly experience. Browsing, ordering, and checkout were quick and easy. Excellent service and a great shopping experience. Highly recommended! ⭐⭐⭐⭐⭐
Sarah Ahmed 94Sarah Ahmed 94

Response from developer

Hello, Thank you for taking the time to leave us a review! We’re thrilled to hear that you had a great experience. Providing top-notch customer service is our highest priority, and your feedback reinforces the effort we put in every day. We truly appreciate your kind words and look forward to serving you again. Faces Team

See 94 more reviews

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User experience

🐞

Reported Bugs

12 issues

App crashes on launch and during browsing

Bug

Login failures with email and password

Bug

Cart items disappear after closing app

Bug

Payment processing errors and unexpected failures

Bug

Products incorrectly marked as out of stock

Bug

Cart freezing when adding items

Bug

Password reset email not received

Bug

Slow app performance and loading times

Bug

Incompatibility with older iOS versions

Bug

Order confirmation emails not sent

Bug

Partial order delivery with no notification

Bug

Items in cart changing after payment completion

Bug
✨

Requested Features

8 requests

Order tracking system improvements

Feature

Clear and transparent shipping cost breakdown

Feature

Better inventory management and real-time stock updates

Feature

Improved customer support responsiveness

Feature

Dark mode option for app

Feature

Email notifications for order status updates

Feature

Clearer product condition and storage information

Feature

Gift card terms and conditions displayed upfront

Feature

FAQ

What kind of products can I find on FACES Beauty?

FACES Beauty offers a wide range of luxury beauty products. You can explore items in fragrance, skincare, bath & body, makeup, and haircare categories. The app features exclusive brands handpicked by beauty experts.

What are the payment options available?

The app provides flexible payment options to suit your convenience. You can choose between Cash on Delivery or Credit Card for your purchases. This ensures a secure and easy checkout process.

Does FACES Beauty offer free delivery or samples?

Yes, FACES Beauty offers free delivery on orders above 250 SAR / AED. Additionally, you will receive free samples with each purchase, adding extra value to your shopping experience.

How can I track my order?

You can easily track your order by logging into your account within the app. Once logged in, you can manage or create an account to view your order status and history, ensuring you know exactly when your products will arrive.

Are the products on FACES Beauty authentic?

FACES Beauty guarantees 100% authentic products. With over 20 years of experience in the beauty industry across Saudi Arabia, Kuwait, and the UAE, the app ensures you receive genuine luxury beauty items.