Fairy Town
I’ve been playing this game for quite a while, and would have given it 5 stars before today. There’s a new contest that is supposed to add to your score for using technology in the game. Things like creating sawdust, making stones of various types, milling raw materials into fabrics, etc.
Things were just fine this morning and I was in the top 3 competitors. I have tried 4 times since this morning to gain headway with the top two places, and I can’t gain any new points. The #1 player is now at 8,000 and rising. I’m still at 4,000. What’s the darn deal here? I’ve reloaded the game each time, and nothing seems to be working.
SOOO NOT HAPPY!
Things were just fine this morning and I was in the top 3 competitors. I have tried 4 times since this morning to gain headway with the top two places, and I can’t gain any new points. The #1 player is now at 8,000 and rising. I’m still at 4,000. What’s the darn deal here? I’ve reloaded the game each time, and nothing seems to be working.
SOOO NOT HAPPY!
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Just missed 5 star
I am in love with this game. I played Castleville Legends for years and this game has that same feel. The only issue I have is the energy system. It takes so much energy to do anything. I am not opposed to a system like this I have just never experienced one quite this off putting. I am level 10 with about 60 base energy and clearing one large rock could easily take 20 to 30 energy. There are ways to replenish energy in game but the materials needed have to be gathered from clearing things like rocks etc. I feel that if the energy system was less intense I would be inclined to play more and therefore perhaps spend money on vanity items. I will not, however, spend money on energy.
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Response from developer
Dear mayor: Thanks for your suggestions and support. We will keep improvements based on your suggestions and feedback. Wish you a happy game~
Fun game, but ads promise gifts then crash the game
Really love this game, been playing for about a year. Biggest complaint is that most of the time when I watch an ad (because it offers energy or resources), it crashes the game, and when I reload it, it “forgets” that I watched the ad, no resources paid out. If it was only once in a while I wouldn’t write this, but when it’s almost every other ad crashing the game….very frustrating, wasting tons of time.
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Can not be found
Hi, I’m writing to you to let you know that after this last update I can no longer access Fairy Town. When I try to access the game a little white box appears and says game can longer be found!? So did an Uninstall and then Reinstalled the game but the same thing happens. White box appears with can not be found. Do you know what happened and can you help me?? I’m on Level 27 and I don’t want to loose everything………Thanks
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NO CUSTOMER SERVICE
UPDATE:
Customer service responded saying they had sent compensation. I tried to explain that I had received NOTHING. They insisted they sent it and “maybe” it went to inventory. I find it disturbing that they actually said “maybe” and even responded with “Maybe??? Don’t you know???” Suffice to say, the experience has been too stressful and the terrible customer service has ruined the game. After all, if something goes wrong and they decide they won’t give you any compensation, well, you are just screwed. And cheated. No thanks.
MORE PROBLEMS WITH THIS GAME AND NO HELP FROM CUSTOMER SUPPORT. ITEMS HAVE DISAPPEARED THAT ARE NEEDED. THEIR SOLUTION WAS 1) FOLLOW OUR FACEBOOK PAGE AND 2) RECONSTRUCT THE ITEM. NOT SURE HOW I CAN RECONSTRUCT AN ITEM THAT IS NOT THERE. NO INSTRUCTION ON HOW I AM SUPPOSED TO MAKE AN ITEM APPEAR OUT OF THIN AIR AND THEN RECONSTRUCT IT. IF THERE WERE AN OPTION FOR A NEGATIVE RATING I WOULD HAVE CHOSEN IT.
Customer service responded saying they had sent compensation. I tried to explain that I had received NOTHING. They insisted they sent it and “maybe” it went to inventory. I find it disturbing that they actually said “maybe” and even responded with “Maybe??? Don’t you know???” Suffice to say, the experience has been too stressful and the terrible customer service has ruined the game. After all, if something goes wrong and they decide they won’t give you any compensation, well, you are just screwed. And cheated. No thanks.
MORE PROBLEMS WITH THIS GAME AND NO HELP FROM CUSTOMER SUPPORT. ITEMS HAVE DISAPPEARED THAT ARE NEEDED. THEIR SOLUTION WAS 1) FOLLOW OUR FACEBOOK PAGE AND 2) RECONSTRUCT THE ITEM. NOT SURE HOW I CAN RECONSTRUCT AN ITEM THAT IS NOT THERE. NO INSTRUCTION ON HOW I AM SUPPOSED TO MAKE AN ITEM APPEAR OUT OF THIN AIR AND THEN RECONSTRUCT IT. IF THERE WERE AN OPTION FOR A NEGATIVE RATING I WOULD HAVE CHOSEN IT.
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Response from developer
Dear mayor: If you encounter any issues, please contact the support and we will help as soon as we can. Based on the description, you might encounter some problems on the Sea God's Blessing. This issue has been fixed. Please check the in-game emails for more info and claim the compensation. Feel free to contact us if you have any questions. Wish you a happy game~~
