So far so good
Little disappointed in the barcode scanner -doesn’t seem to work well
Not the easiest
Not the easiest to use, so many other features would help in adding to daily logs especially when you eat out or order in. I do love the daily verse so much! I pray there will be updates made and i will happily return.
Canceled but still charged $
Unable to reach customer service. I never used the app beyond checking it out the first day. I advised that I wanted to cancel, but was still charged the full $14.99 for not even using the app! I have already cancelled this in my subscriptions, but was STILL charged! Be careful!
Response from developer
Hi Lin, we're so sorry to hear about your experience. We did respond to your requests several times from support@faithfull.ai, but unfortunately it looks like our emails may have landed in your junk/spam folder and were never opened. If your subscription was purchased through Apple or Google, they process all billing and cancellations directly, so developers aren't able to cancel or refund those subscriptions on a customer's behalf. That said, we'd still love to help make this right. Please email us at support@faithfull.ai (or check your spam folder for our previous replies), and we'll do everything we can to assist you.
Not yet optimized
There are so many wonderful things about this app, however ultimately I do not think I will be using it yet since some key features are still missing. Most important to me is the ability to connect to Apple health and/or log workouts to gain back calories. Admins - correct me if I am wrong on this! There are a few bugs that need to be worked out as well. It is such a beautiful concept that I hope grows quickly to watch up with other food logging apps so more people can experience faith at the centre of their health!
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Competitive pricing for less features of other trackers
I’m disappointed there was not a trial and for my already paid $20 a month it doesn’t have what MyFitnessPal for the same price. I will not keep subscription
