Horrible
This app makes mobile banking so complicated. Constantly has troubleshooting issues with login and showing up to date accounts.
Terrible app
Compared to all other banking apps, this has to be bottom tier. From the interface and security system, it’s outdated and stiff. Recently they added the feature to control our cards which is great but many banks already carried those features from the beginning.
Grandma O
Excellent staff and service. They ALWAYS follow protocol. All of my investments go to this incredible institution.
App
I don’t like there verification process. I always have to log in with a text and it will not recognize my device. It’s frustrating that it also doesn’t give you the option to use a email to verify. I changed my phone number and the only option to update was to go to the bank. I was out of town too so I could not go to the bank for about two weeks. I had to call the bank everyday to get my balance and make sure there were no unexpected charges on my account. Very frustrating.
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Not working like before
App always asks for verification method by call or text, however, once verified it does not recognize the device for future sign ons. And now the text option for verification no longer works. Frustrating 😡
