Crashing
App keeps crashing every time I try to login. Please fix this
not showing info
the apps is not loading my policy information, it has bee like this for a couple of months
Needs improvement
I downloaded this app hoping it would make it easier to pay for my insurance, especially since the local office near me closes whenever they feel like it. Unfortunately, I couldn’t even make my payment through the app — and my bill was due in just a few days. I had to go through another source just to get it paid.
I really wanted to give this app the benefit of the doubt, but honestly, what’s the point of having it if it’s not functional or user-friendly? Not everyone has the time to go in person or access a desktop computer just to make a simple payment. This should be easier.
I really wanted to give this app the benefit of the doubt, but honestly, what’s the point of having it if it’s not functional or user-friendly? Not everyone has the time to go in person or access a desktop computer just to make a simple payment. This should be easier.
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Fun and Easy
This app works great! It is fun, quick and easy to use
User Friendly but Useless
Interface is user- friendly when it works, but it rarely works. It takes so long to load, and once the glitches triggered a double payment. Thankful for good customer service and an issued refund, but so inconvenient and inconsistent.
