First time user, NOT!
I would give zero stars if I could! š¤¬
Tried setting up the app so that I could monitor my FIL, but all it does is spin! Deleted and reinstalled, but it still doesnāt work! How am I supposed to help him if the app NEVER WORKS!
Tried setting up the app so that I could monitor my FIL, but all it does is spin! Deleted and reinstalled, but it still doesnāt work! How am I supposed to help him if the app NEVER WORKS!
App doesnāt work!!!
The app is part of the service there for service isnāt worth having
After 5 years, still just spinning wheel and nothing else
You would think that after 5 years of complaints, this app would be fixed to do something -- anything -- other than a white screen with a spinning "wait" wheel. Nope. š
Total Failure
Nothing but a spinning circle. So much for monitoring your loved oneās safety.
Family Medical Guardian
App does not even open.
Wonāt load
This app wonāt open in my iPhone or my iPad. Very frustrating. For all the money you have on spend on the appliance and the service, I would say use a different service all together.
Donāt buy it!
Iām so upset! Spent hundreds and hours getting this set up for my father only to find out the app doesnāt even work!
It wonāt work
I have the same problem as the person that reviewed this a year ago. Keeps spinning. You can download the app but when you open it, itās a white screen Withey the spinning wheel. Thatās it. Nothinā, nodda, zeroā¦.
Disappointed
Hello? Can anybody read these and fix this app? Most of us canāt even open it.
Medical Guardian family app
Useless app! My father has my medical guardian, his app works fine. Iāve deleted and reinstalled and the page wonāt even load. Upon reading the app review I see Iām not the only one with this problem.
Doesnāt open
The app never opens. There is a spinning wheel only
Still no update
As mentioned in multiple reviews, this app never loads.
Very Disappointing
App never loads. I would have chosen a diff system if I knew this was going to happen. I needed this app to check up on a loved one in another state. Disappointed!
Spinning wheel, marble never drops
Is there no ZERO stars? Like others, I just get a spinning wheel. Maybe it has never been updated for newer iOS. Apparently no one even monitors these reviews. Surely do wish it worked. We finally got the sister app loaded, but it is fairly useless also. If we we had known we might have chosen another brand of alert device.
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App has a lot of issues
The product concept is excellent if only the app would work as intended. We purchased this product over competitor products because of the features offered with the app. Have had it about four weeks. Twice we have not been able to sign into the app for multiple days. Every time I want to see recent activity I have to sign out and sign back in. There is no option to refresh the page. That was annoying enough but lately every time I sign out it throws an exception error and I get a page of code that I cannot exit from so I must delete the app and reinstall it. Now when I do that the app loads but when I enter my ID and password I just sit on the clock and it never loads. Notification texts seem to be random. I should receive one every morning for out of bed and active but I donāt even though the app will show activity ( thatās when I can get into the app to see it). Hoping that the developers can correct the bugs and get this thing running as it should because itās an awesome tool particularly if you are far away from the family member. If it continues to be buggy then we may need to rethink the subscription. Please fix it!
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Unable To Log-In
App hasnāt loaded the last few days. Iām going to try reinstalling.
Unable To Login
The app just has a spinning circle and Iām unable to log in.
