Fanatics Collect User Reviews

Name: Fanatics Collect
Rating: 4.7 (6688 reviews)

Fanatics Collect

Fanatics Collectibles AD, Inc.

🎬 Entertainment

⚽ Sports

Customer Experience

Positive experience31.7% of reviews

Neutral6.2% of reviews

Negative experience62.2% of reviews

~ Based on 259 written reviews from the US App Store.

What users say

Summarized from real user reviews of Fanatics Collect. Based on 6.7K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Sports app.

Positive things

🚀Fast and fluid app
🔒Secure vault service
👍High-quality card images
💡Great for buying and selling cards

Negative things

🐛Frequent crashes and freezes
⏱️Slow processing and shipping times
💰High fees and charges
🤖Poor customer service and communication

Is Fanatics Collect Safe?

Fanatics Collect appears safe based on user ratings. AppsHunter Safety Score for Fanatics Collect is 94/100.

This assessment is based on 6,688 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience

1.2% of ratings suggest some concerns

5.4% of ratings point to a risky experience

~ Based on 6,688 App Store ratings for Fanatics Collect.

Is Fanatics Collect Legit?

Fanatics Collect appears to be a legitimate app. AppsHunter Legitimacy Score for Fanatics Collect is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Horrible Support

Spent an hour talking to an agent to try and get my password reset. Finally gave up and decided to just buy my cards on eBay instead.

Mr.Review Man 34

7 days ago

Great customer service. Good prices

Was a little skeptical because I only do eBay authenticated cards, but was pleasantly surprised. High quality pictures and guaranteed authentic. Fees are reasonable.

Kyle Bachand

8 days ago

What a scam

Scam of an app. I sell a card, have money to take out, no matter what I try it won’t verify me to get the money out. Browser on the phone nope. Browser on a pc nope. They just want to rob you.

ggjhddvb

8 days ago

Trustworthy Card Collecting App!

I’ve been using this app for over a year now and it’s been nothing but POSITIVE!

KevinnPhotography

10 days ago

Shipping

Terrible model. You have to pay to get them out of the vault and sent to you. I will not be using any of this app

Ccibball

10 days ago

A great app and platform. Good opportunity and fun for the collector.

This takes all the BS out of what eBay offers. And gives you better rate also.

Jhustle1981

13 days ago

Awesome

Everything you need in one place. You can buy, you can auction and even have them hold your valuable cards if you ever decide to sell or auction off at any point. You can scan cards you have to get an estimate price on it. Great app, to get everything you need done without having to go to multiple sites or apps.

CruZeR125

14 days ago

Response from developer

It's great to hear that you're enjoying the app! We appreciate your kind words and are delighted that you've found a convenient way to manage your collectibles all in one place. Your feedback is invaluable to us!

Over 3 weeks and still no help

Save yourself the head ache and stay far away from this company,i pulled 1 grail from the app and then my account got put on hold, been trying for over 3 weeks trying to get in contact with fanatics and everyone I’ve talked to from fanatics hasn’t been able to help or just ends chat,probably the worst platform I’ve ever come across and dealt with because not even they’re own team can tell me why my account has been restricted 🤦🏾‍♂️

diamonddalllaspaige1998

15 days ago

Shipping Cost

All of your shipping costs are to high

12nbg24

16 days ago

Be careful

I changed my email address and logged in with new one with no issues. Several months passed and they have now locked my account and support is 0 response! I have money tied into items in the vault I cannot access that I should have had mailed to me instead of trusting them. So far no help from support! I will change the review once I have access to account and items I paid for.

Sdtfmaester

17 days ago

Response from developer

Hello! It sounds like you're facing a really challenging situation with your account being locked, especially with items and funds involved. If you still need assistance, please reach out to socialsupport@collectfanatics.com with the details and refer to your app review in the email. We're here to help and appreciate your patience as we work to resolve this for you. Fanatics Collectibles Support.

Scams

All this is, is gambling directed towards people with gambling problems.

cjh096

18 days ago

Better then eBay

Way cheaper

Cholojr30

18 days ago

The best trading card app

Fanatics collect has the best trading card prices variety and selection

tcgcards

20 days ago

Garbage customer service

Fanatics account works fine, but they restricted my Fantatics One account for no reason. It has now been 2 weeks after filing multiple reports and getting zero response, or when I do get a response its “we need to speak with the relevant department”. Maybe have a team to answer phones. I will be taking my business elsewhere after I deposited money in my account as a paying customer and now they lock me out of it. Complete and utter ridiculous this company is as large as it is with support like this.

kslngeskep