12세 바꿔주세요 #2일차
Response from developer
Hello. This is FANS. Your valuable feedback will be a great help for us to do our utmost to provide a better FANS experience. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
海关限制送不了?
Support is a joke
Isso é muito triste!
Response from developer
Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. We will do our best to make improvements to provide you with a better experience in the future. For any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
久しぶりの利用
Response from developer
Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. For a more accurate review and resolution, please submit your inquiry through the 1:1 Inquiry feature within the FANS app. We will promptly look into it and provide further assistance.
FANS expanding functionality is very promising
1. Highlight the “forbidden”/“banned” words in red, similar to how bubble does it, so the user knows exactly what prevents the post from publishing. FANS has a de facto secret list of totally random words like “carp” on the banned list, with no apparent negative English meaning (I am not sure if it’s the same for other languages). There is no way for a new user to know this and it’s exceptionally frustrating to figure out exactly what needs to be corrected. Red text or a highlight would be a huge help!
2. Please consider removing “banned” word block if the banned word is part of a larger non-derogatory word (example: institute, grape, carpenter, etc).
3. Please consider more actively moderating the community from JYPE end. It doesn’t need to be intense, but I see new FANS community members being regularly confused about uneven rule enforcement - all because it is up to the other FANS community members to report problematic posts and, really, is de facto nobody’s responsibility.
Hope to continue using FANS app and to enjoy the access to the worldwide SKZ fanbase and our wonderful SKZ members!
Cheers!
Response from developer
Hello. This is FANS. Your valuable feedback will be a great help for us to do our utmost to provide a better FANS experience. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
Shipping fees
Fans Review😁
Response from developer
Hello. This is FANS. We sincerely appreciate your kind words and support. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
Best app if you are a skz fan
Gratuit
Response from developer
Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. We will do our best to make improvements to provide you with a better experience in the future. For any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
It’s good
Response from developer
Hello. This is FANS. We sincerely appreciate your kind words and support. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
poor testing
Response from developer
Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. For a more accurate review and resolution, please submit your inquiry through the 1:1 Inquiry feature within the FANS app. We will promptly look into it and provide further assistance.
5 star
Stray kids everywhere all around the world
Gratuit
Response from developer
Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. We will do our best to make improvements to provide you with a better experience in the future. For any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
Phenomenal
Response from developer
Hello. This is FANS. We sincerely appreciate your kind words and support. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
Good app!!
It’s 👍 alright
Stray Kids Fanmeeting Merch
Response from developer
Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. For a more accurate review and resolution, please submit your inquiry through the 1:1 Inquiry feature within the FANS app. We will promptly look into it and provide further assistance.
Doing good, but…
Response from developer
Hello. This is FANS. Your valuable feedback will be a great help for us to do our utmost to provide a better FANS experience. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
The price of the albums
Sincerely, Isabella
Response from developer
Hello. This is FANS. Your valuable feedback will be a great help for us to do our utmost to provide a better FANS experience. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
