FANS expanding functionality is very promising
1. Highlight the “forbidden”/“banned” words in red, similar to how bubble does it, so the user knows exactly what prevents the post from publishing. FANS has a de facto secret list of totally random words like “carp” on the banned list, with no apparent negative English meaning (I am not sure if it’s the same for other languages). There is no way for a new user to know this and it’s exceptionally frustrating to figure out exactly what needs to be corrected. Red text or a highlight would be a huge help!
2. Please consider removing “banned” word block if the banned word is part of a larger non-derogatory word (example: institute, grape, carpenter, etc).
3. Please consider more actively moderating the community from JYPE end. It doesn’t need to be intense, but I see new FANS community members being regularly confused about uneven rule enforcement - all because it is up to the other FANS community members to report problematic posts and, really, is de facto nobody’s responsibility.
Hope to continue using FANS app and to enjoy the access to the worldwide SKZ fanbase and our wonderful SKZ members!
Cheers!
Shipping fees
Fans Review😁
Best app if you are a skz fan
Gratuit
Response from developer
Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. We will do our best to make improvements to provide you with a better experience in the future. For any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
It’s good
Response from developer
Hello. This is FANS. We sincerely appreciate your kind words and support. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
poor testing
Response from developer
Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. For a more accurate review and resolution, please submit your inquiry through the 1:1 Inquiry feature within the FANS app. We will promptly look into it and provide further assistance.
5 star
Stray kids everywhere all around the world
Gratuit
Response from developer
Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. We will do our best to make improvements to provide you with a better experience in the future. For any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
Phenomenal
Good app!!
It’s 👍 alright
Stray Kids Fanmeeting Merch
Doing good, but…
The price of the albums
Sincerely, Isabella
Response from developer
Hello. This is FANS. Your valuable feedback will be a great help for us to do our utmost to provide a better FANS experience. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.
Love it!
팬들 관리 좀 해주세요..
Response from developer
안녕하세요. FANS입니다. FANS를 사용하시면서 불편함을 느끼신 부분에 대해 진심으로 사과드립니다. 더 개선된 모습으로 만날 수 있도록 최선을 다하겠습니다. 궁금하신 점이 있으시면 FANS앱 내 1:1문의하기로 언제든 문의해주세요.
게시판 관리 좀 하세요
Response from developer
안녕하세요. FANS입니다. 고객님이 남겨주신 소중한 의견을 통해 더 개선된 FANS를 제공할 수 있도록 최선을 다하도록 하겠습니다. 궁금하신 점이 있으시면 FANS앱 내 1:1문의하기로 언제든 문의해주세요.
Weverse c’est large mieux finalement. #anticapitaliste
Merci de lire le message.
ライブが良いです!!
Response from developer
FANSをご利用いただき誠にありがとうございます。 お客様の応援と褒めの言葉に心から感謝します。 FANSで楽しくて様々な経験を築き上げるよう望んでおります。 お問い合わせがございましたら、いつでも気軽にFANSの1:1お問い合わせからご連絡ください。 何卒よろしくお願いいたします。
