FANS User Reviews

Customer Experience

Positive experience24.6% of reviews
Neutral13.9% of reviews
Negative experience61.5% of reviews

~ Based on 696 written reviews from the US App Store.

What users say

Is FANS Safe?

FANS - For Fans & Artists appears safe based on user ratings. AppsHunter Safety Score for FANS is 92/100.

This assessment is based on 2,650 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.0% of ratings point to a safe experience
2.0% of ratings suggest some concerns
9.1% of ratings point to a risky experience

~ Based on 2,650 App Store ratings for FANS.

Is FANS Legit?

FANS - For Fans & Artists appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FANS is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

FANS expanding functionality is very promising

Have been using FANS since the launch for SKZ community and absolutely love the ongoing added features, integrations, and improvements! But I’d like to propose a couple more desired features for consideration to further refine the quality of life experience for fans and artists:

1. Highlight the “forbidden”/“banned” words in red, similar to how bubble does it, so the user knows exactly what prevents the post from publishing. FANS has a de facto secret list of totally random words like “carp” on the banned list, with no apparent negative English meaning (I am not sure if it’s the same for other languages). There is no way for a new user to know this and it’s exceptionally frustrating to figure out exactly what needs to be corrected. Red text or a highlight would be a huge help!
2. Please consider removing “banned” word block if the banned word is part of a larger non-derogatory word (example: institute, grape, carpenter, etc).
3. Please consider more actively moderating the community from JYPE end. It doesn’t need to be intense, but I see new FANS community members being regularly confused about uneven rule enforcement - all because it is up to the other FANS community members to report problematic posts and, really, is de facto nobody’s responsibility.

Hope to continue using FANS app and to enjoy the access to the worldwide SKZ fanbase and our wonderful SKZ members!

Cheers!
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Shipping fees

£121 shipping fees for just a jacket 😮😮😭😭

Fans Review😁

I love fans it is a great way to buy thing for my daughter. She love Stray kids and Fans shop let’s her buy and enjoy there merch and music.

Best app if you are a skz fan

I love this app because I can see what my favorite Kpop group says or send and I love buying merch from here such a great app,

Gratuit

Why don’t you put FREE FANS This application is getting really boring

Response from developer

Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. We will do our best to make improvements to provide you with a better experience in the future. For any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.

It’s good

very good app

Response from developer

Hello. This is FANS. We sincerely appreciate your kind words and support. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.

poor testing

hey guys, ever heard of stress testing? why the hell the app is down every time a new skz merch drops, we’re literally waiting for half an our to buy an overpriced toy, the least you could do is to provide decent service for it

Response from developer

Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. For a more accurate review and resolution, please submit your inquiry through the 1:1 Inquiry feature within the FANS app. We will promptly look into it and provide further assistance.

5 star

All we need is Stray kids
Stray kids everywhere all around the world

Gratuit

Why don’t you put FREE FANS

Response from developer

Hello. This is FANS. We sincerely apologize for the inconvenience you have experienced while using FANS. We will do our best to make improvements to provide you with a better experience in the future. For any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.

Phenomenal

First I’m SO Stray Kids biased so ANYTHING involving them I’m going to be there lol! But I LOVE the app because of anything is wrong it’s noticed almost right away if not right away and is fixed super quick! And I just LOVE how we’re notified of EVERYTHING going on with the app and our favorite artists that we are able to know!!! & I also LOVE the interaction between my FAVORITE group and us STAY!! They’re so amazing!!! I also LOVE how JYP notifies us of anything wrong with our favorite idols so we don’t have to be wondering if they’re alright and if what’s being said about them if true or not! LOVE LOVE LOVE THE APP !!!!
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Good app!!

Love it so much

It’s 👍 alright

Overall the app is great! One thing I struggle on is getting logged out😞.

Stray Kids Fanmeeting Merch

The app is great, the only issue i have is that i had bought Stray Kids’ fanmeeting merch and accidentally put in my last name as my state. i only noticed this after about 2 months and i tried to change the state and it won’t let me. im afraid i wont ever get my merch because of my mistake.

Doing good, but…

I honestly love this app I think it has amazing potential. I also enjoy that I can see merch that I never even knew existed. However, I wish the app wasn’t so membership heavy because on every single post the my favorite artists post you have to have a membership, and personally i don’t want to spend 20-30$ a month just do I can see pictures of artists. I also wish that if a merch sale or event is over that it would say it sooner and not when I click on the event. Sometimes it gets frustrating because I see something that is advertised as it just came by, but was actually from 2 weeks ago. I also hope to see more updates in general like SKZ tour dates released. Overall, it’s a great app that just needs to be updated faster.
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The price of the albums

Hello, I'm from Brazil and honestly all prices are absurdly expensive for us, where our currency is not the dollar. And the import tax is exorbitant! I hope prices are lower for countries like mine, where not everyone has a great financial condition.

Sincerely, Isabella

Response from developer

Hello. This is FANS. Your valuable feedback will be a great help for us to do our utmost to provide a better FANS experience. Should you have any questions, you are always welcome to let us know through FANS 1:1 inquiry within the app.

Love it!

I love the FANS app! It’s cute sharing moments with STAY in a STAY only environment. It’s also fun seeing how Stray Kids do this and that in the app!

팬들 관리 좀 해주세요..

아티스트 보호 좀 해주세요… 팬이라고 포장 해놓고 선 넘는 글 쓰시는 분들 너무 많습니다…회사차원에서 충분히 관리 하실 수 있으시잖아요

Response from developer

안녕하세요. FANS입니다. FANS를 사용하시면서 불편함을 느끼신 부분에 대해 진심으로 사과드립니다. 더 개선된 모습으로 만날 수 있도록 최선을 다하겠습니다. 궁금하신 점이 있으시면 FANS앱 내 1:1문의하기로 언제든 문의해주세요.

게시판 관리 좀 하세요

팬즈 게시글 관리 안 해요? 악플 같은 건 신고를 하면 좀 확인을 해서 정지를 때려야 하는 거 아닌가요? 신고는 아무나 할 수 있고 받아도 패널티도 없고 대체 왜 있는 기능인가요? 작정하고 악플 다는 거 막지도 못할 거면 게시판을 닫으세요…. 아니면 관리자를 만들어서 관리라도 좀 하세요 팬즈 가입할 때 개인정보 다 입력하는데 고소는 왜 안 해요?

Response from developer

안녕하세요. FANS입니다. 고객님이 남겨주신 소중한 의견을 통해 더 개선된 FANS를 제공할 수 있도록 최선을 다하도록 하겠습니다. 궁금하신 점이 있으시면 FANS앱 내 1:1문의하기로 언제든 문의해주세요.

Weverse c’est large mieux finalement. #anticapitaliste

Pourquoi on normalise le fait de devoir payer pour regarder des lives ???? Pour interagir avec des idoles ??? C’est comme Bubble, tout est payant, on est pas tous riche.

Merci de lire le message.

ライブが良いです!!

いつもありがとうございます😊FANS LIVEがとても良いです!リアルタイムで字幕もつくと嬉しいです☺️

Response from developer

FANSをご利用いただき誠にありがとうございます。 お客様の応援と褒めの言葉に心から感謝します。 FANSで楽しくて様々な経験を築き上げるよう望んでおります。 お問い合わせがございましたら、いつでも気軽にFANSの1:1お問い合わせからご連絡ください。 何卒よろしくお願いいたします。