FAQ: Support Your Customers

FAQ: Support Your Customers

Perfect customer emails

2 ratings
13 reviews
$2.99

Details

  • Released
  • Updated
  • October 25, 2011
  • March 19, 2023
FAQ: Support Your Customers video #1 for iPhone
FAQ: Support Your Customers screenshot #2 for iPhone
FAQ: Support Your Customers screenshot #3 for iPhone
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FAQ: Support Your Customers screenshot #5 for iPhone
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About

Quickly compose perfect email replies by storing and combining frequently used text snippets, instructions, and images. Ideal for customer support, teams, and personal use, it streamlines communication by allowing you to assemble custom messages in seconds.

Create perfect email replies
Store regular information snippets
Combine elements into custom replies
Add custom greetings and endings
Store complete common replies
Export to email or clipboard
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What's New in FAQ

4.0

March 19, 2023

Updates for iOS and graphical changes

User reviews

Love the configurability

Love that you can store your own common portions to an email, and info pertaining to a particular event. Seems like people often need 2-3 reminders of info before it is absorbed, and this is an easy way to manage it.

Love this App for so many reasons!

Seriously awesome app. Keep up the good work :-)

Great App

I use this for our non-profit and have different topic areas for things you send out a lot...meeting and event reminders, sales items and event details. Group this with MailShot and its two clicks to send the same message to my entire organization.

Just TOTALLY AWESOME!

I searched for months and bought other apps before finding this jewel! If you need signature blocks and "boiler plate" email responses... This is the app you are looking for! This app is the best!!!

A VERY useful app

Any time you find yourself sending "boiler plate" responses in your business, you will find this app to be a big time saver. In addition, I am impressed by the author's quick response to customer support issues. (And by the way, those issues were with my learning to use the app -not the app itself.) This app is well worth the price.
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Developer apps

FAQ

What is FAQ?

FAQ is an email composer app designed to help you create perfect email replies quickly. It allows you to store frequently used text snippets, instructions, and images, then combine them into custom messages with personalized greetings and closings.

How does FAQ help with customer support?

FAQ is fantastic for customer support as it enables you to store answers to common questions, instructions, and legal text. You can then quickly assemble these elements into a complete, professional email reply, saving significant time.

Can I store images in FAQ?

Yes, you can store images in FAQ. This is useful for including diagrams, maps, or even a favorite photo that you might want to send as part of an email.

What devices is FAQ available on?

FAQ is available on iPhone, iPad, and iPod. It is designed to work across these Apple devices.

How much does FAQ cost?

FAQ is a paid application and is priced at $2.99. This is a one-time purchase.

Does FAQ have ads?

No, FAQ does not contain advertisements. As a paid app, it offers an ad-free experience for its users.

How often is FAQ updated?

FAQ was last updated on March 19, 2023, with version 4.0. The developer actively maintains the app.

What is the age rating for FAQ?

FAQ has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content.