FARFETCH User Reviews

Customer Experience

Positive experience56.5% of reviews
Neutral6.0% of reviews
Negative experience37.6% of reviews

~ Based on 1,680 written reviews from the US App Store.

What users say

Is FARFETCH Safe?

FARFETCH - Shop Luxury Fashion appears safe based on user ratings. AppsHunter Safety Score for FARFETCH is 98/100.

This assessment is based on 214,476 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 214,476 App Store ratings for FARFETCH.

Is FARFETCH Legit?

FARFETCH - Shop Luxury Fashion appears to be a legitimate app. AppsHunter Legitimacy Score for FARFETCH is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fufi

App not very user friendly. Need to edit size or color in the shopping bag I had to delete the item and re do the shopping to make my size edit

Ms

Alice

luxury shopping with best rates

on Farfetch you can always find the products that are out of stock and hard to find anywhere else, with the best price ✨

No 15% off offered

Using the app 15% discount wouldn’t apply

FARFETCH

This is my favorite store!! Much love from California ✌🏾

Accessible and Easy

Easy Order, Fast Delivery

Bugs

All the time the app closes by itself, it makes me loose time browsing and then closes and I have to start again.
Super annoying

Refund method incorrect

Honestly the shipping was lighting speed and the product itself was great(except for the size, which is on me). I returned the product ready to order a different size and selected for Farfetch to hold the credit, it appears there was a technical glitch which has resulted in the refund being sent back to me, taking up to 2 weeks. So I need to rather fork
Out the money again and pay any conversion fees or just wait 2 weeks and re purchase. The main issue is the communication method, sending emails and waiting a couple of days to hear back really slows things down and detracts from the initial speed I saw with delivery from DHL.
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Love this place!

Great sale prices, great brands, easy returns & I love that you can sort by highest sale ❤️

Why don’t discount codes count if not in the UK

I bought my first item from FarFetch with the promise of a 15% discount being a first time customer, if I downloaded and ordered through the app. So I put the item in my cart, put in the code, only to find out the discount didn’t apply to me because I live outside UK.

Discount codes should apply, regardless of where the customer lives.
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Best place to shop

Great customer service great selection of products. No other place to shop but here.

They don’t refund

My return order arrived on 7/3, and it’s been 17 days and I still haven’t received my refund. Called them multiple times and each time they guaranteed inconsistent answers like I’ll receive my refund in the next 6 business days, next week, next 2 business days, etc.. Don’t shop here unless you never return an order
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exelente

excelente

Q falta de respeto

Compré unas gafas dos veces y dos veces me cancelaron la orden y llame y me dicen que no que fue q yo misma la cancele y fueron ellos porq estaba en especial las pedí pasó una semana y nada q enviaban y después cancelaban.

Fast shipping

So far so good. Fast shipping

Mr

Very reliable business. They respond fast and always ready to answer to questions and inquiries!

Love it

Best of the best

15% Off

15% not eligible on purchased item. Should be eligible on any item on first purchase.

Amazing range and sales

I have been using Farfetch for a few years now. I love having access to multiple different designers and great sales discounts. People often ask me where I find my clothes. Farfetch! Thank you!

Super

Súper recomendable si quieres lucir piezas claramente originales