Trouble
I’ve had this app for a few months now. Have really enjoyed shopping via the app. However, last week, the “add to my cart” bar at the bottom is not highlighted, therefore, I can no longer shop via the app. Very disappointing. I uninstalled it then reinstalled, still the same issue. Can someone help me?
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Terrible Customer Service
I shopped the Black Friday deals. Every single top I liked was waitlisted. They were $2 tops and I like them so I went ahead and put them in my waitlist. I pre authorized all 6 tops I selected. The next day every single top jumped to $5 or $6. I reached out to customer service, and I was told that they didn’t think about waitlist with the sale and I should just delete my items. Well I want the tops so I kept them in my waitlist. Now I check my waitlist and every single top is now $10 or $14. What the heck? I feel like since I pre authorized my card on the day of sale, I should get the sale prices. It’s not my fault they only had smaller sizes available.
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Pretty shady
I bought a final sale item that had no description under the video and they sent me a totally different item. When I tried to exchange- she said I ordered the wrong item and offered no alternative solutions. Horrible- I will never buy from them again.
Less categories than website
On the app, categories are missing! For example, on the website there is a Kids category and also a seasonal category... but not on the app!! This is the case for several shopping categories. Please fix this if possible!
You’re missing out!
I just received my 2nd order today and it’s exactly what I was expecting. These ladies are so sweet and they do live sales almost every day. They also send coupons to my email and I always make sure I use one when purchasing. They have great styles and are affordable! Items do sell out quick so you have to look every single day! Both my orders arrived in less than 7 days! I will probably never get rid off this boutique app. They are doing it right down in GA!
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