Zero stars
It’s been 2 months since I ordered an item. I have not received the item nor tracking. I’ve been patient and reached out multiple times. Funny soon as I reach out I receive an email item has been dispatched but still no tracking and no item. I don’t want credits and I’ve said that so it’s was we look into it. Then again after reaching out it’s shipping label was made yesterday and item will be shipped out this week and I still have not received tracking the item or anything. I even asked/mentioned another solution. Am I ever going to get my item. Guess I’m going to have to dispute with my bank or just write it off. Won’t ever buy anything else ever again from them. They have my money and sent me nothing. Never again
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What the he!!
What has Sarah done to her face?
DONT WASTE YOUR MONEY!!
I use to be very fond of this app to shop, but in the past year it has turned into a mess.. from the unorganized lives, with men showing women’s clothing …to the poor customer service and month long shipping times!! What a shame!
Customer
This response was sent from Dalia at Simply Obsessed after not responding to my emails for weeks. The level of sheer unprofessionalism and hubris to speak to a customer in this manner is disgusting. I will not waste my money shopping with this business again, I suggest if you’re reading this email to stay away also.
“Hi,
Your order was delivered April 18th- and yet you kept commenting negatively on the live show. We cannot have you doing that.
The only order I see is 1808242 from April 2nd- and here is tracking”
“Hi,
Your order was delivered April 18th- and yet you kept commenting negatively on the live show. We cannot have you doing that.
The only order I see is 1808242 from April 2nd- and here is tracking”
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Used to be great…not so much anymore.
I used to love this boutique but then it became very clear that they only care about making money and showing off their wealth. Not only that, but you never know when Sarah will be live. It’s just whenever she feels like it, and nobody else is allowed to show new items. Shipping is slow with no communication. It’s just completely disorganized and not worth it when there are so many great boutiques that actually treat their customers with respect and respond to emails.
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