Worst company ever
They hold your money and waste your time then order got cancelled.
App doesn’t work
Since the latest update of this app I am unable to use it. All menus lead to a “can’t find any items” message.
First had the issue in December & still not sorted.
Previously used the app successfully for many years.
First had the issue in December & still not sorted.
Previously used the app successfully for many years.
False advertising of discount
Said 10% off with EXT10, when I added it, said I wasn’t eligible
Happy shopper
Love shopping in FW. Everything I need is at the tip of a button. Great sizes and fantastic designs.
Need additional delivery instructions added
The biggest issue I have with the apps is that you cannot add any notes yourself for delivery instructions. Example is delivery drivers no longer seem to have time to wait for you to get to the door. So you need to add things like - poor mobility please give chance to answer the door. Or my latest one is the drivers are just throwing onto a public foot through by my gate instead of opening the gate and just leaving by the back door. Anyone can walk away with the parcel and only yodel are leaving notes to let you know there’s parcels there. If our parcels go missing - and I’ve had this happen recently - even though not delivered to you you are still being held liable by some companies. When it’s the courier companies not doing spot due diligence on the drivers
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