FASTrack User Reviews

Top reviews

Occasionally worked, and always was a steaming pile

No longer works and can’t login. Very disappointing. I purchased my tracker and this plan when I bought my truck in 2020. Even when it was working the customization and features were slim at best. I appreciated that I was (potentially) notified if my truck was moving when it wasn’t supposed to be, I had a kill switch option, notification if my battery was low, and where it was . . . if the app was working. Location description, when checking on the truck via the app, was only in latitude and longitude coordinates, no address. Good luck reporting those numbers to the police in a moment of stress. I have a year left on my plan and I can’t even open the app. And I can’t seem to find tech support or contact info. Ironically, I still get email notifications when I’m cruising above 80 mph. Awesome.
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App doesn’t work

App doesn’t work. Waste of money

When it works..

When it works it works. For whatever reason my device became inactive and stopped working. After some frustration I clicked on the App Support link under the app description in the App Store which after submitting your email will take you to a login. Use the App login credentials to acces your account on the web. From there you can return the device to Active status.
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Non functioning no support

Stopped working in 2018 and have not been able to find ANY contact support. Major initial investment has kept me searching for answers but NOTHING. STILL LOOKING.

App no longer works

The app loads for me but has stopped receiving data from my vehicle. When it worked it worked great.

Support???

How do we get support on this app????

Not working

What’s going on with this app? It’s not recognizing my email and site can’t be found when looking it up??

Won't work after most recent update

The map is just a blank white screen, no buttons work. The app is unusable please fix it.

Horrible

Can’t even get the app to open anymore after the newest update.

Needs Update!

It’s been two years since the last update! This app doesn’t even work anymore since iOS 11. Why did I purchase this system if I can’t use it on my iPhone? I don’t think it is too much to ask to just keep it current for God’s sake!

Cannot even use

Doesn't work anymore, paying money monthly to keep track of my car show that I can't see. Sweet app....

App won't open

Can this app be fixed? It won't open currently. It hasn't been working for a while.

No longer works on new IOS update

Updated 5/2017: Still no update? I'm a huge fan that I paid all this money for something that I can't use...Will definitely be seeking compensation or pursuing a lawsuit next.

Original posted 12/2016: Since upgrading to the new IPhone 7, the app won't even open for me which beckons the question, how do I monitor my vehicle now in the event of an emergency?
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Not working

Does not work with iPhone7. Need to update your app' system.

Great App

For some reason it don't work on iPhone 7

C

Please update to optimize the app for iPhone 6 and 6 plus