FaxFlow Reviews: Is It Legit?

Customer Experience

Positive experience65.0% of reviews
Neutral1.1% of reviews
Negative experience33.9% of reviews

~ Based on 177 written reviews from the US App Store.

What users say about FaxFlow

Is FaxFlow Safe?

FaxFlow - Send Fax from iPhone appears safe based on user ratings. AppsHunter Safety Score for FaxFlow is 96/100.

This assessment is based on 7,289 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 7,289 App Store ratings for FaxFlow.

Is FaxFlow Legit?

FaxFlow - Send Fax from iPhone appears to be a legitimate app. AppsHunter Legitimacy Score for FaxFlow is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Overcharged

Charge me double the money as was said

Not free, cost minimum $10

Advertised as free but it cost $10 I need to send one document, I do not need a weekly subscription

User

Works great! One of the most intuitive app I’ve seen in a while. Will definitely be my go to fax app.

Complaint

I was charged and the app didn’t send my fax.. keeps saying no internet when my Internet connection was good

Not that good

Had to keep resend kept saying error. Then I had to remove pages because it just would not work. It sucks!

Easy!!!

So fast and easy!! Loved it!

Misleading company

I never need to send a fax. I tried this for the one off time I was dealing with. I went through the whole process only to be prompted to review right as I was pressing send. Leading me to believe the fax was sent. Instantly happy I left a 5 start review only to be then prompted to buy a weekly or more subscription. Not even a one time thank you for the review and choosing us price. 15 dollars is the minimum and they’re scamming 5 star reviews by strategically timing the review. I truly never leave reviews but this one deserves a one star for misleading. At the very least they should have a one time use price 1-2 dollars is reasonable and surely fair. 15 dollars minimum and the leave us a review before providing you with anything other than using your time is insane.
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Response from developer

You're right, and we're sorry — asking for a rating before you've seen the price isn't fair, and we're changing that order. Scanning and prep are free; sending needs a plan because faxes go over real phone lines we pay for. Cancel any time in Settings › Apple Account › Subscriptions; refunds via reportaproblem.apple.com. We hear the ask for a one-time option and are looking at it. — FaxFlow team

Simple and Fast!

FaxFlow was super easy to use and fast!

Awesome

So easy fast

Wow - that was fast and so easy

Took the stress right Away

Technical Difficulties

I am a first time user. I thought this would be so easy and convenient for sending some documents I do once a year. I took pictures of my pages before setting up my fax. There is a 50 gb max for uploads so I’m not sure if what I sent will be acceptable (removed some pages that didn’t seem necessary). As I was trying the app force closed on me 5 times. The last 2 times it made it to the complete page but force closed on me the 2nd to last time. I sent it before it closed but will be holding onto my documents just in case I need to go send them a different way. Not sure if it even worked at this point. The idea is great just not sure the technology was up to par.
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Response from developer

Sorry the app force-closed on you — that's on us, and an update focused on send reliability is in review now. Your fax shows its status in the app (Delivered, with a receipt); if you're unsure it went through, email support@fax-flow.com with the date and we'll confirm from the line log. Uploads cap at 50 MB per fax, which covers most documents. — FaxFlow team

First time using

Wonderful, easy to use

Not Dependable

I used this app to fax my sister’s application for Medicare. She has Down Syndrome and Alzheimer’s so she cannot apply for herself. The fax was confirmed as delivered but KanCare didn’t receive it so she is loosing her services. I hope this app disappears!

Easy

Super simple and beats going to a fax center!

Easy

Simple to use, great tool!

WOW!!

So easy! Should have used this a long time ago !

Piece of cake

Super easy and very self-explanatory

Unreasonable charges for people who only want to send one fax.

I Fax maybe one time a year. My printer is not capable of sending faxes so I usually have to go to Kinko’s or an office supply store. This app wants to charge $15 to send one fax. Not worth it for those who do not need it on a regular basis.

Not Free :(

Not Free :(

Easy peasy!

I’ve used several different fax apps throughout the years and there’s always some subscription or it lags or whatever—this app is a winner! Definitely using for work and personal fax! Saves me a trip to the work office or post office!!