Great with a few flaws
The main flaws are with the app. It looks like a game, and you have to collect seed every day to get a little widget off the screen. I had to create an entirely new account because all my videos were frozen “in progress”. Customer service never fixed it for me, though they did send me a new camera (not the seed hopper). The app keeps prompting me to subscribe even though I already do. I can’t access my videos, or my bird book without getting the pop-ups asking me to subscribe. I have to quit the app and reopen it sometimes more than once to get that pop-up to go away. Until the next time. Customer service said to delete my camera and re-add it. That’s an inconvenience. This app should work and you shouldn’t need to keep messing with it to get what you pay for.
The solar battery holds a good charge and the solar panel works well. Large hopper. Wide angle camera. Good quality photos and videos.
The solar battery holds a good charge and the solar panel works well. Large hopper. Wide angle camera. Good quality photos and videos.
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GROOVY
COOL SHHhhh
Nothing without paid subscription
So frustrated with this camera. I purchased it to give to a friend who is older and would like to see hummingbirds. SO GLAD I also purchased one for myself. I would never give a gift that had a cost associated with it. I am unable to even delete a snapshot without a subscription. I can’t view a video without downloading it which requires a subscription. Complete waste. Get yourself a bird buddy! No subscription required! These are junk! My nectar leaks from the bottom also. Poor design.
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A money grab
Disappointed in how limited this app is without buying a premium plan. Most cheap wifi cameras on the market will support local SD storage and access of video and photos- this app limits photo storage for 72 hours and won’t let you view recorded videos unless you have a subscription. The hardware is mostly very well engineered (except I had to use tape to keep the camera from falling out of the feeder with the slightest bump) but requiring a subscription to use basic features makes this a one star. Received this as a gift- would not recommend buying for yourself. Buy a standard bird feeder and a cheap eufy or even blink camera to get free local storage of bird videos
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Junk
I cannot get this thing to work. It goes round in circles. I have no control over it. They make you pay for it. The free app doesn’t let you do a single thing. I cannot even delete the pictures that come in. They just keep building up. Every time I want to do something it asks me to choose a plan. I use continue without a plan and the same message comes back for me to choose a plan. It’s not excepting the free plan. So. The free plan is useless. This was given as a gift because of my health and they knew I love watching birds. If I had a receipt, I would return it because it’s useless to me. What a sad sad
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Greedy company
I don’t know what my wife paid for this Father’s Day gift, but the app is terrible. Non-stop hounding to get you to sign up for a subscription for something that should come included with the feeder. Navigation through the app is choppy, it doesn’t do things it’s supposed to (like delete snaps), all the while, at every turn there’s a reminder to upgrade to a paid subscription. I will not recommend this feeder nor app to anyone!
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Can’t talk to human being
Worked great loved it best thing in the world
And then I change phones you’re talking to an AI. It can’t relate with you unbelievably aggravated. You could build something without customer. Service perception is real.
And then I change phones you’re talking to an AI. It can’t relate with you unbelievably aggravated. You could build something without customer. Service perception is real.
Extremely Slow
The app is extremely glitchy and slow. Alerts will show up, but it takes 10 minutes or as much as 30 minutes for the photos to show up in the app. It takes 20 seconds for the live feed to load.
I would not recommend this feeder until they clean up the app and speed of loading photos and video stream.
It’s really bad execution.
I would not recommend this feeder until they clean up the app and speed of loading photos and video stream.
It’s really bad execution.
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💖
So much fun to see the hummingbirds!
Best feeder
I’m loving this feeder and it attracted birds immediately. Super easy to learn how to use and is great for learning about new species of birds! Definitely would recommend.
Trash
App is glitchy, slow, and complicated. Snaps do not load, camera does not identify birds and add them to your bird book, can delete snaps unless you pay for the most expensive subscription. Terrible. Just get the competitor brand and save yourself from aggravation.
Love this feeder
I have only had this feeder for one day and my inbox is full of beautiful pictures of birds and a squirrel and a lizard
FIRMWARE UPDATE FOR VIDEOS!
So, you want me to contact my internet provider to make your product work fully?!? Ridiculous. Yes, everyone, the firmware update requires 2.4ghz to update the video function….even though this is not what most people use. They tell you this after they make you purchase a subscription to get videos and then contact them to find out why this doesn’t work. Currently half of my videos do not load. They are just sitting in “requesting.” Seriously scammy company.
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Corpus Christi botanical gardens customer
I spoke with a wonderful man what’s the feather snap vendor at the Corpus Christi botanical Gardens. He talked to me about his bird camera and birds and living in Ohio.etc. I had a delightful conversation with him. As it turns out, he is the owner of the company. He gave me one of the hummingbird feeders. Just the nicest fellow.
AND THE FEEDER IS AMAZING. THE CAMERA IS SECOND TO NONE!!! I will be purchasing more.
AND THE FEEDER IS AMAZING. THE CAMERA IS SECOND TO NONE!!! I will be purchasing more.
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Hello, customer support?!
The camera itself is great. But the app is not working for videos. I can get a picture but the videos will not render and I can’t delete them. Supposedly, my case was sent to tech support and I’ve never heard back. In speaking with others with the app, they have the same complaint. It seems to be a common problem. What I am wondering is, what are you guys doing to fix it?!
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I have both the feeder and hummingbird feeder
So enjoyable! A must have for a bird enthusiast! Just put up my hummingbird feeder. Can’t wait to start getting pictures!
Awesome functionality and quality!!
This set up is the best and the app is really well designed and easy to use. The picture quality is excellent. Can't say enough good things about it.
James
This app needs to fix some issues. I don’t like the fact that if you add a picture to your snap book, you can’t go back and request a video. Once you add the photo snap then the picture disappears into oblivion. Also, maybe every 10 videos I do request, I’ll maybe receive 50% of them. Just yesterday I requested 6 videos and didn’t receive any of them. It still says “Video Request In Progress”. It sucks too because I’m requesting the videos of the species like the House Finch that don’t visit my feeder as often as others like Blue Jay’s and etc. Wish I could give this app 5 stars but I just can’t.
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First time
Love it!!!!
Feather snap cam .
Absolutely love my feeder ! Pictures are wonderful and clear ! Highly recommend!
