What the fk no explanation
Kindly fullfill the following requirement
The vehicle is not available for ride. Kindly use another vehicle.
No support available
The vehicle is not available for ride. Kindly use another vehicle.
No support available
Completely useless
No vehicles available. No way to search, no communication from the provider. Complete and utter waste of time and money.
Scooters
It’s the worst app possible, they will take all your info, then there is no scooters that works, i have tried multiple scooters, it’s a scam!!
Fake App
No clear indication of the pricing policy. After an hour of riding I was charged 128 AED !!! Its a scam. Tried to contact the customer service it didn’t connect either.
Rides don’t end at the time chosen
When I decided to end my ride, it took like seven minutes to respond than the actual time of end order which costed me double the amount that I wanted to pay
Response from developer
Thank you for reaching out to us at FENIX/ARNAB.We are very sorry for the inconvenience, Kindly get in touch with us by clicking on the link below to speak to one of our customer care agents to resolve the issue on the spot. https://cutt.ly/Zbm2LsI Thank you
Useless app
All vehicles are « unavailable to ride at the moment », 0 explanation provided. Useless app
تم سحب مبلغ من دون استخدام الاسكوتر
تم سحب مبلغ ولم استخدم الاسكوتر
Response from developer
عزيزي يرجى توضيح المشكلة التي واجهتها بالضبط إلى care@fenix.life وسنكون أكثر من سعداء لحل المشكلة من أجلك
زيادة سرعة
اتمنى يكون فيه زياده سرعة اكثر من 25 كيلو متر
Worst scooter app ever made
This is the worst scooter app I have ever seen. DO NOT DOWNLOAD THIS ONE. Go look for another scooter. The app is so poorly made, I downloaded the app and I wanted to ride a scooter to get back home. It told me that I have to put money in the app to use the scooter, so I did that and after I put money it told me that I cannot use the scooter after the business hours. There was no info about it before I had put money. The customer service just ignores me when I tell them about my issue. DO NOT PUT MONEY IN THIS APP, IT IS A SCAM.
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It is a scam and did not work.
Stole 20 pounds from me for absolutely nothing! I need my money back.
Not recommend!
It's not working for ride but it's working for take your money!
-Fake map
Most of the times scooters pin on map are fake!
- Slow in app Fast at bank!
When you unlock the bike(if you be successful) the timer start but the app is frozen for afew minutes! So the time process from unlock to ride wil cost you around 5tl just bcz the app is frozen,
-Lucky to move!
If you be lucky to find the bike and lucky to unlock and lucky to start the bike will not move half of the times!!!! It's like the brake will not release for move! I tried to do it again but not fixed!
- beware for your behind cars!
I was riding the bike with the average speed and I know how much speed is average! But he bike start brake at moment and the bwhond car almost closed to kill me! No notice to brake! And the limit is bcz the ride price be more!
!!! I use everyday the scooters for work and I have to try all the days!!!
-Fake map
Most of the times scooters pin on map are fake!
- Slow in app Fast at bank!
When you unlock the bike(if you be successful) the timer start but the app is frozen for afew minutes! So the time process from unlock to ride wil cost you around 5tl just bcz the app is frozen,
-Lucky to move!
If you be lucky to find the bike and lucky to unlock and lucky to start the bike will not move half of the times!!!! It's like the brake will not release for move! I tried to do it again but not fixed!
- beware for your behind cars!
I was riding the bike with the average speed and I know how much speed is average! But he bike start brake at moment and the bwhond car almost closed to kill me! No notice to brake! And the limit is bcz the ride price be more!
!!! I use everyday the scooters for work and I have to try all the days!!!
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Good support
I faced a technical issue, and support followed and fixed it, refunded the wrong amount, and provided additional amount to the wallet.
Taking my money
This app is taking my money without any reason. I have trying for a days to contact the app people in what’s link in the APP but not working, I tried also with the email provided in the app even not working. I tried to cancel my VISA but app not allowing?!
This app is designed in such way to take your money only.
Even one star is too much for this app.
We are on 2021 but still some app trying to be smart in people who trust them. Shame
This app is designed in such way to take your money only.
Even one star is too much for this app.
We are on 2021 but still some app trying to be smart in people who trust them. Shame
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Nothing is clear….
I got robbed. :) what a waste of money
I need to end my ride
It's been hours now, I try to end my ride but it kept throwing error. I can't contact anyone from the app there's no contact details
Hanging App
The app hanging all the time while booking
BSD
There are many other similar apps you could use instead of this: they support Isreal and the ethnic cleansing and killing of the Palestinian people.
🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸
This company shouldn’t even be in Qatar Payments are weird
تطبيق سيء
لا تستطيع تعديل ايميلك
لا تستطيع تعديل رقم جوالك
لا تستطيع حذف بطاقة البنك من التطبيق
لا يردون على استفساراتك عن طريق الرقم الموضوع للتواصل معهم
لا تستطيع تعديل رقم جوالك
لا تستطيع حذف بطاقة البنك من التطبيق
لا يردون على استفساراتك عن طريق الرقم الموضوع للتواصل معهم
Awesome prices and service
We rented 2 scooters with them for 1 week at a great price, we ended up extending it and they accommodated. They were very responsive and always sent a representative to us when we had any difficulties. We will definitely rent from Fenix again on our next trip to Dubai.!
