Best Discovery of 2026
This app is life changing! Love using the services and having so much fun gym and pool hopping! Not to mention the restaurant discounts!
Waste of money
Do not waste your time or money. 3/3 times I tried to use it I was refused. Privilee refused to refund my membership so stuck with this useless membership. It’s pointless. Very poor selection of classes to book(also the ones you can have reducers classes for provided membership)save your money. I’m very sceptical about the positive reviews it’s gotten here too. Smacks or paid for reviews…avoid at all costs
Show more
Bad experience
They refused to let us in, and were rude even when we made a reservation the previous day and it was confirmed. When finally after 25min the director by pity let us in. Sure enough during check in we had a reservation an that receptionist apologized. I called Privilee to ask them why this would happen and they explained they will call the hotel can call me back and I never heard back. I will cancel my membership as it was a a really really bad experience
Show more
Locked Out of My Own Membership
I’ve used Privilee for a while now, and honestly, the concept is great — but the execution? A complete joke. I’ve had to change my phone several times (normal life stuff — upgrades, faulty devices, etc.), and apparently, that’s enough to get you locked out of your own account if you didn’t manually log out first. Because clearly, everyone remembers to log out of their broken phone before it dies, right?
Now, instead of implementing something basic like facial recognition, two-step verification, or even a secure re-login process, Privilee’s solution is… drumroll… to make me write a signed letter promising to only use one device. In 2025. From a tech-based company. You can’t make this up.
Instead of protecting members from fraud with modern authentication, they punish the paying customers who are simply upgrading their phones. Absolute nonsense
Now, instead of implementing something basic like facial recognition, two-step verification, or even a secure re-login process, Privilee’s solution is… drumroll… to make me write a signed letter promising to only use one device. In 2025. From a tech-based company. You can’t make this up.
Instead of protecting members from fraud with modern authentication, they punish the paying customers who are simply upgrading their phones. Absolute nonsense
Show more
Forcing frequent updates
Very inconvenient that it doesn’t let you check in when there’s an update. I’m out and I have to waste data and time downloading the update. This happens too often
