FF Mobile Account

FF Mobile Account

by First Financial Administrators, Inc.

1.2K ratings
27 reviews
Free
With Ads

Details

  • Released
  • Updated
  • October 28, 2014
  • May 11, 2026

Features

FF Mobile Account screenshot #1 for iPhone
FF Mobile Account screenshot #2 for iPhone
FF Mobile Account screenshot #3 for iPhone
FF Mobile Account screenshot #4 for iPhone
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About

Manage your financial accounts on the go. Upload claims, submit receipts, view transactions, and manage your profile and cards. Securely authenticate and contact administrators directly from your mobile device.

Upload claims and submit receipts
View recent transactions and details
Manage email and SMS alerts
Contact administrator
Stronger authentication support
View and manage card details
Report lost/stolen cards
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What users say

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What's New in FF Mobile Account

26.05.01

May 11, 2026

Various bug fixes and UI improvements.

User reviews

App

This app is not very good. I submitted a claim and they denied it saying it was an estimate but that was my receipt. I wish it had a message option.

Nothing is working. Everything says try again later.

I would give zero stars

Hard to navigate

I followed the instruction on uploading receipts and yet the app does not have the function it claims it does. Not very useful…

Not intuitive

This app is saying I have two messages, but it's not showing me my messages.

This app should have a place to easily add an EOB.

Where is it?

Not hassle free.

Every time I try to log in, it tells me it cannot verify. I answer my security questions and still cannot get access to this app. I have to call and reset everything each time. A major hassle. Face recognition doesn’t work or give you the option even after you tell the app to use it when you sign up “again”.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Inconsistent processing times for submissions

Bug

Every claim I've submitted through it has been denied due to lack of information

Bug

It needs a forgot your password link in the app instead of having to call or email

Bug

Requested Features

2 requests

Add a place to easily add an EOB

Feature

Show how much was rolled forward from the previous year

Feature

FAQ

What can I do with the FF Mobile Account app?

The app allows you to upload claims, submit receipts, view recent transactions and details, manage alerts, and view your profile and card information. You can also contact administrators, register new users, and report lost or stolen cards.

Is the FF Mobile Account app free to use?

The application is free to download and use, but it does display advertisements. Some features may also be restricted by your administrator.

What are the security features of this app?

The app offers stronger authentication support, including Picture/Passphrase, device identification, and challenge questions. This helps to secure your account and personal information.

Can I manage my payment cards through the app?

Yes, you can view your card details, view your card PIN, report a card as lost or stolen, and order a replacement card directly from the application.

Who is the target audience for this app?

This app is designed for individuals who need a convenient way to manage their financial accounts, submit claims, track transactions, and access important account information on their mobile devices.