Embarrassing
It’s actually very embarrassing that a gym like FFC that charges premium amount doesn’t have a proper app. It’s actually one of the worst app that I have ever used. Very bad design and dashboard is never accurate and some of the things mean nothing. Things like “3 pack services left” or “fitness session left” like what? And it’s May 3rd today and my guest passes are 0 even though we get 2 free guest passes every month and I haven’t brought anyone yet this month. I can keep going but the worst part is that management sees all these comments and see app rating is less than 2 stars and does nothing about it. Disappointing.
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Too many taps to do same routine daily
1. Please make a way to Favorite same time location and booking service activity; Too many taps to do same routine daily; 10 taps yikes…
2. No Apple Watch app in 2025?! Even simple stuff like barcode entrance check in; competition like LA fitness and Equinox and LIFETIME ALL have this feature
2. No Apple Watch app in 2025?! Even simple stuff like barcode entrance check in; competition like LA fitness and Equinox and LIFETIME ALL have this feature
Useless app
I’m not sure why they bothered making this useless app. It is clunky, confusing, and slow! For gods sake, your membership ain’t cheap, so please either invest in your technology or just erased this app.
Take too long to load
Switching between dates is difficult and takes long time to load.
Bug on Update 2.5.1
There’s a bug on most recently update 2.5.1. I’m on iOS 18.1.1 and I can’t see the classes schedule on the app anymore.
Slow refresh of remaining fitness session
Extremely slow refresh of how many fitness sessions I have remaining. Every time I checked, the data was from one or two weeks ago. Not helpful…
Meh App
This app is really not the best and I’ve ran into a handful of issues already.
I pay for the membership so that I can go to any FFC location. The app will not show me each locations hours on any given day besides “today” and even then i have to make a location my “home gym” in order to see “todays” hours.
Also, each location has different amenities. It would be nice if the app somehow had a page for me to look at all the amenities at a specific location instead of me having to go to the FFC website.
Lastly, it is odd that FFC On Demand only opens up on a new webpage and the videos are not available on the app. Depending on the location and where I am at the gym - the videos take a ridiculous amount of time to load. I’ve given up a handful of times when trying to use it.
Is the point of the app just to check in and do nothing else? If so, then I guess the app is great. When I need to look up anything - I end up having to go to the FFC website instead of the app.
I pay for the membership so that I can go to any FFC location. The app will not show me each locations hours on any given day besides “today” and even then i have to make a location my “home gym” in order to see “todays” hours.
Also, each location has different amenities. It would be nice if the app somehow had a page for me to look at all the amenities at a specific location instead of me having to go to the FFC website.
Lastly, it is odd that FFC On Demand only opens up on a new webpage and the videos are not available on the app. Depending on the location and where I am at the gym - the videos take a ridiculous amount of time to load. I’ve given up a handful of times when trying to use it.
Is the point of the app just to check in and do nothing else? If so, then I guess the app is great. When I need to look up anything - I end up having to go to the FFC website instead of the app.
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Needs Apple Watch Support
Works fine. Needs to add Watch support, so I can leave the phone at home.
Robbery
You can pay a dev team from Pakistan $500 and get a better app. Was shocked to hear some features have been getting worked on for years.
21st century and can’t be able change….
Guys !! 21st century and can’t be able change credit card in app,
And can’t be able add my QR code from app to Apple wallet, I’m Using special app adding ! Team 21st century, if you need it new app just let me know. My friend can do it for you !!!
And can’t be able add my QR code from app to Apple wallet, I’m Using special app adding ! Team 21st century, if you need it new app just let me know. My friend can do it for you !!!
Junk
This app is a junk. No use installing it
This App is Crap
Why did they make this app? It is almost useless. I design apps for a living and can tell you right now, this thing was not created by someone who cares about and understands how people use apps to make life easier. Sure FFC is a health club, not a technology company, but there is a notion in modern business that every company in the modern age is a technology company too. So if FFC won’t invest in a quality app, I suggest they don’t create an app at all with clunky confusing features. This just makes customers frustrated even more.
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No security
Billing information is exposed to anyone who sees your phone. It should require authentication to get to billing info. Really poor design
Not good
This app is not user friendly or intuitive. I liked how the old app showed my week schedule on the first page so I can see when my classes I reserved for the week are. It’s so confusing and needs to be fixed. The old app was better.
Needs a lot of work**
Super buggy this morning. Keep trying to view class schedules for tomorrow and the app takes forever to load, only to arrive at today’s schedule all over again. Can’t even see schedules at other locations. Impossible to navigate from instructor profiles back to the class you were viewing without backing completely out of the group fitness calendar.
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Please Add Enhancements
Please allow users to modify whether or not they receive email notifications for classes launching and becoming available for registration.
Also please enhance push notifications so they take you directly to the date & class that you’re registering for. Currently they just take you to the group fitness and you have to scroll to the day of the class you want to register
Also please enhance push notifications so they take you directly to the date & class that you’re registering for. Currently they just take you to the group fitness and you have to scroll to the day of the class you want to register
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Super buggy
For the longest time it said my current membership wasn’t able to use the booking services, when I was told to redownload the app to get it to work, the interface was clunky to book anything and it takes forever for the barcode to load- felt bad for the front desk attendant
Basic - needs integration with iWatch
Need to expand to wearable technologies.
Buggy and poorly planned
Can’t book one of service categories because of an error. Error messages unhelpful. Confusing interface. Muddled design. No calendar integration for bookings (though promised for future)—to generate revenue from penalty for missed bookings? Overall a poorly planned rollout to users who are obliged to use the app. The privacy statement here is not correct; app requires location for check-in to classes.
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Requires that location services are turned on
App has fewer features. Beware if you attend a class. Besides checking into club as usual, you now HAVE to turn on location services to check into the class. Monthly dues are not enough. FFC wants your data too.
