Fidelity Investments User Reviews

Customer Experience

Positive experience44.2% of reviews
Neutral9.5% of reviews
Negative experience46.3% of reviews

~ Based on 3,186 written reviews from the US App Store.

What users say

Is Fidelity Investments Safe?

Fidelity Investments appears safe based on user ratings. AppsHunter Safety Score for Fidelity Investments is 96/100.

This assessment is based on 3,238,209 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
2.1% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 3,238,209 App Store ratings for Fidelity Investments.

Is Fidelity Investments Legit?

Fidelity Investments appears to be a legitimate app. AppsHunter Legitimacy Score for Fidelity Investments is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Positions portion

The positions portion of the old application was a lot easier to navigate the important information

Good app

Easy to understand and easy to navigate. Can do majority of things (not all) that you can on the regular website. Updates many times per year with improvements in content and bug fixes. Would recommend for any Fidelity customer.

Freshly learning stocks

Love this app. 2 weeks ago I knew nothing about the stock market and this app has really helped me read and learn what’s going on. I havnt invested yet but will be soon once I become more knowledgeable about what I’m doing but as far as the app it’s great especially for beginners.

What has happened?

The Fidelity app used to be one of the best financial apps available. The one I would compare others to when, for example, the Vanguard app got so awful. But now Fidelity has become almost un-navigable. The presentation is clunky and the options for financial transactions are very limited. Well, that or do obscurely hidden that it’s worthless. Very disappointed.
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It sucks

It sucks big time. Can’t wait to move to Schwab or anywhere else.

Pain in the…

Constant trouble signing on with computer. Recognize this site does not work. Never text code to my phone. I am thinking of transferring my account to Schwab

Fidelity #1

Simply the best - Everything starts with planning- they care deeply about customers and employees- representatives are available to assist at virtually any hour. You may have $100 or $100 million Fidelity can help you with your investment goals.

Widget Stopped working

Fidelity Widget Stopped working since July 26th, 2026, iPhone 16 pro. Hope it will be fixed soon. And, improve the testing tools so that basic functionality will not be broken.

Easy to Nabigate

I jumped on Fidelity and started making my own investments and realized how much I’ve missed out on. I’m 62. It’s never too late to start. Fidelity is easy to navigate and understand. I highly recommend opening your own brokerage account and learn to manage your own money!

Widgets

The widgets do not work. They are constantly broken.

Freezes

Was a great app. Latest version freezes when I choose “activity”

Need trading icon on all your pages

I would prefer to have trading icon on all the pages in the right hand upper corner

The last month has been terrible

The newest update. Has removed multiple features. And now frequently crashes and fails to load pages, such as when I jump to activity. Very disappointing and surprising, it’s an investment app and now doesn’t show for individual accounts a chart and crashes frequently. Very disappointing

Tech Investor James

Fantastic website and platform. Cannot recommend highly enough!

Keep tabs easily

The app allows great flexibility to see how my portfolio is doing, make trades, and use tools like charts and indicators.

Fun names/title

I don’t like new updates when move to the left I can’t see the fun names

Great app

Impressive and easy to master

So confusing to use comparing with ThinkOrSwim

Bad deist

Ramona

Nice

Booted

I get booted out of the app when I’m already in it, have to sign back in. I’m scrolling