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New Update (v3.0) Issues
Whilst it’s great that Fidelity are looking to modernise their app. This recent update has sadly focused on form over function. 😞
Some of the staggeringly poor UI choices include:
1. Half of the initial screen is taken up with an advert to “invite others”. Sure ask me once if you must, but let me dismiss it after that. (But not at all would be better - I pay for Fidelity services; stop advertising at me).
2. The summary for account types doesn’t show Cash Held. This was possible in the old app. Removing information is a terrible regression.
3. On the details for an account there are multiple poor choices:
3.1. Move the “Cash” available box to the bottom of the screen. I went to the account details to see my investment details. These should take priority.
3.2. Only listing 3 funds to start?! Why?! My phone screen is perfectly able to scroll. Just display the whole list. Don’t make me click again into another screen to see them.
3.3. Why are all of the Fund names truncated? Was this not tested on common phone sizes? The fund names could easily be shown in full, with values and percentages underneath them. But their very nature, fund names are usually very long.
Sadly the overall impression from this app update is, “did they even test this?!”
I really hope Fidelity can quickly address these issues.
I think they provide a great service; just terrible choices when it comes to the user experience for their online and app offerings.
Some of the staggeringly poor UI choices include:
1. Half of the initial screen is taken up with an advert to “invite others”. Sure ask me once if you must, but let me dismiss it after that. (But not at all would be better - I pay for Fidelity services; stop advertising at me).
2. The summary for account types doesn’t show Cash Held. This was possible in the old app. Removing information is a terrible regression.
3. On the details for an account there are multiple poor choices:
3.1. Move the “Cash” available box to the bottom of the screen. I went to the account details to see my investment details. These should take priority.
3.2. Only listing 3 funds to start?! Why?! My phone screen is perfectly able to scroll. Just display the whole list. Don’t make me click again into another screen to see them.
3.3. Why are all of the Fund names truncated? Was this not tested on common phone sizes? The fund names could easily be shown in full, with values and percentages underneath them. But their very nature, fund names are usually very long.
Sadly the overall impression from this app update is, “did they even test this?!”
I really hope Fidelity can quickly address these issues.
I think they provide a great service; just terrible choices when it comes to the user experience for their online and app offerings.
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Great investments and savings platform
Easy to use, wide choice of where to invest and with wise insights and suggestions from the Fidelity team.
Recent Update
It’s taken away key features of showing the total amount invested across multiple accounts and can no longer see the total cash you have to invest and total cash holding … only an issue if you have more than one account.
Ease of use
Most other FS products are veneer thin. Fidelity is deep. Easy to use. Broad choice of funds.
