The device itself is well designed and pretty impressive. The basic functionality is very helpful. But at the end of the day, it doesn’t allow you to do bulk reassignment of speakers. You have to physically go in and select every single speaker moment within the transcript. With long meetings and multiple speakers, this is a lot of frustrating work. So much so that quite often it’s more time to correct the transcripts than it is to just take notes. The second infuriating aspect of this device is it does not record phone calls unless you have them on speakerphone. With a job like mine that is impossible to do even the majority of the time. The limits to their free AI subscription are such that you’re pretty much forced to pay for an upgraded subscription. If this is something you use often. And their subscriptions are substantially more expensive than other products out there that do the things that this one doesn’t. And it takes forever to figure out or get a response on how to return the d**n device. And when it’s all set and done, they don’t want to refund you for the useless subscription that you’ve paid for. Choose the monthly not the annual or you just waste more money. Tons of future potential here but lacking at present and, as per usual in the world, nowadays, legally acceptable, unethical behavior in terms of returns and refunds, lack of human support, etc.
Show more