Literal joke
I did the free trail. Only works in store. Can’t check things online. AND WHEN THE TRAIL ENDED CHARGED ME $75!!!!!!
Review
To much $ for little improvements
Beyond excellent
Fig has helped me on my new diet journey and weaves out all the stuff I should avoid! I love the feature where it allows you to add a product that’s not listed. Great app and encouraging to continue on a healthy journey!
Fraudulent charges
I’ve had this app for several months with the free version. I rarely used it and planned to delete it eventually. I was just charged a subscription fee with no notice that I did not authorize. The app will not allow me to manage the subscription or cancel it in any way, and the only way to contact support is through email with a reply “we will get back to you in a few days.”
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Not helpful.
It basically redirects you to restaurant websites, what I was already doing before anyway. I’m better off bringing readers to the grocery store and checking myself. When it can’t find a product, it wants me to add it for them. No thanks. Wish I never downloaded it and did the year. Save yourself the $50.
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Life-saver!
I love this app and this company! 100% ❤️
Rip off
I have alpha gal and downloaded this because a friend had recommended it to me. Biggest mistake of my month…they charged me $70 for a subscription that I never agreed to through my Apple Pay. I never wanted the subscription nor can I get my money back in any way. I wish I could give a zero star rating but I’m sure they would charge me for that.
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Profit over protection
My wife was recently diagnosed with Alpha Gal, found this app, and paid for a yearly subscription. It’s great that she can scan the bar code on foods to see if there are unknown allergens. I downloaded it so that when I shop, I can make sure the foods are safe. Apparently I also have to pay a yearly fee to use the app from my phone. I understand paying a yearly fee for the app and I’m fine with it. Not being able to share it across two phones is just straight greed.
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Doesn’t work.
Every single item I’ve ever scanned is gone. Now, anytime I scan any item it says not found. Huge scam!
Finding food made easy
I’ve had stomach sensitivities for as long as I can remember. The Fig app has guided me through a full elimination diet, avoiding new trigger ingredients, and currently LowFODMAP. It’s so customizable, and makes finding food (and more importantly, snacks!) in the store a lot easier. I feel a lot less in the dark on finding what’s safe to eat, and feel a lot more hopeful about navigating new restrictive diets.
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Amazing App
This app has been amazing for helping find foods that fit into my diet - so thankful for tools like this!
So easy!
I am new to food intolerances after getting some specialty bloodwork done, and Fig has made it so easy to identify products that I can/cannot eat. This has saved me so much time searching the shelves for things I can tolerate!
So happy!
Fig has been a game changer since my endometriosis diagnosis in May, and now needing to stay away from inflammatory foods, Fig makes it so so much easier to find out what is safe for me! I couldn’t be more appreciative of this app have all the features and education it does!
The best app ever
This app makes it super easy to eat if you have restrictions.
BEWARE
This app failed at the one thing it's supposed to do. It repeatedly marked products as safe even though they contained my listed allergen. I wasted money on products I couldn't use. Thankfully, I have enough common sense to read the ingredient label myself before consuming anything. If I had trusted this app, the outcome could have been much worse.
Paying for a service that can't reliably perform its core function is absurd. From what it looks like, the information relies heavily on user submissions with little meaningful verification. That's not good enough when people's health is involved.
At this point, taking a picture of an ingredient label and asking AI tools to analyze it is more reliable than paying for this app. That's embarrassing.
The app feels less like a legitimate safety tool and more like a passive income stream for “wannabe influencers” who wanted to monetize an idea without putting in the work to make it dependable.
If the developers don't start taking accuracy seriously, then what is the app even useful for ? An app that gives users false reassurance (on several occasions) about allergens isn't just a bad product—it has the potential to lead to serious legal consequences if someone is harmed. Do better.
Paying for a service that can't reliably perform its core function is absurd. From what it looks like, the information relies heavily on user submissions with little meaningful verification. That's not good enough when people's health is involved.
At this point, taking a picture of an ingredient label and asking AI tools to analyze it is more reliable than paying for this app. That's embarrassing.
The app feels less like a legitimate safety tool and more like a passive income stream for “wannabe influencers” who wanted to monetize an idea without putting in the work to make it dependable.
If the developers don't start taking accuracy seriously, then what is the app even useful for ? An app that gives users false reassurance (on several occasions) about allergens isn't just a bad product—it has the potential to lead to serious legal consequences if someone is harmed. Do better.
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Response from developer
Hi there! Thanks so much for your sharing your feedback, and I'm so sorry to hear about your experience 😌 we understand how important accuracy is, especially when it comes to food allergies, and we'd really appreciate the opportunity to investigate the products you encountered. If you could leave us feedback on the product via the "report an issue" button in the app or email us directly at support@foodisgood.com with the product names, our team will review them as quickly as possible. Our team is made up of people with food allergies and dietary restrictions too, and we built Fig because we know firsthand how stressful navigating ingredient labels can be. We take accuracy very seriously and are continually working to improve the app. Fig is designed to be a second set of eyes while you shop, which is why we always encourage you to double-check the package label before purchasing or consuming a product. Thank you so much for taking the time to share your feedback. Reports like yours help us make Fig better for everyone. 🙌💚
Amazing Customer Service
I would absolutely recommend this app to anyone. I have used it a bunch in the past, it makes grocery shopping so much easier when you’re shopping with a goal in mind. I am not currently in that stage of my life anymore, so I thought I had canceled my Fig+ but hadn’t. I contacted customer service thinking it would be a long shot but they replied and refunded me right away!
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A Lifesaver
We have kids with different allergies, some of them severe. This app has been a lifesaver—sometimes literally! A quick scan tells us if an item off the shelf is likely to cause problems. We love the fact that you can set up different profiles for different people/allergies.
Just remember: even if the item scans green, double check the ingredients list yourself, especially if your allergy is severe. The app is pretty accurate, but it always pays to double check.
Just remember: even if the item scans green, double check the ingredients list yourself, especially if your allergy is severe. The app is pretty accurate, but it always pays to double check.
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Scammy!! DON’T DO TRIAL!!
Just a heads up, don’t sign up for the free trial because even if you cancel it before the seven days they will continue to try and swipe the 70$ from your bank account!
I was thankfully able to block the daily attempts from this company trying to swindle 70$ from me but unfortunately even with EMAILING said company, I have NOT found a solution to end the constant harassment of their app trying to charge me daily.
Normally you would assume if a FREE trial has been prompted to end, that it would end that day and no charges to be made.
That was not the case here, and in fact it said that it wouldn’t “officially” end until next year.
I refuse to pay and don’t appreciate that canceling doesn’t cancel it.
I’d love to hear back from my email and have a solution presented, I’m tired of the daily attempted charges.
Writing this review was my last resort.
I was thankfully able to block the daily attempts from this company trying to swindle 70$ from me but unfortunately even with EMAILING said company, I have NOT found a solution to end the constant harassment of their app trying to charge me daily.
Normally you would assume if a FREE trial has been prompted to end, that it would end that day and no charges to be made.
That was not the case here, and in fact it said that it wouldn’t “officially” end until next year.
I refuse to pay and don’t appreciate that canceling doesn’t cancel it.
I’d love to hear back from my email and have a solution presented, I’m tired of the daily attempted charges.
Writing this review was my last resort.
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AMAZING!!!
This app is AMAZING for finding safe foods for my dietary restrictions! This makes grocery shopping so much easier by being able to quickly scan an item and see all the ingredients! 10/10 worth it!!
Not worth the price
I am not paying $69.99 a year for information I can get online for free!
