Alpha Gal patient
This app is probably the most helpful I’ve found when it comes to navigating alpha gal syndrome. They understand that it’s more than just a meat allergy and that is truly appreciated!! I can’t say enough good things about this app and the online support that is being put out there for this fairly new syndrome (new to my state and new to me). It makes shopping a lot easier and less stressful, I’ve also been able to save some cash in the store :) Thank you Fig!!!
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Just don’t agree to the free trial…that you have to agree to.
Ok, the actual app is fine. The frustration is how they force you into the free trial. I know, you’re like “you mean like every other site and app ever?” Nope. So, you go through the onboarding process, enter all the allergies, etc. Then at the end of the onboarding, they want you to sign up for their seven day free trial. Fine. But to avoid Apple taking a cut of the fees, they take you into the browser and have you complete it via Apple Pay. It brings you into the app and you start using it, tada! You don’t realize the fatal error that’s just occurred. They now have you locked into a free trial and you don’t have an account. So, you come back an hour later, the session on the app has ended….and nothing has saved and you can’t access your free trial. You also can’t cancel it through Apple subscriptions because they took you out of the app. You eventually can cancel the subscription by using the email used on your Apple Pay on their stripe portal, but you might be so frustrated by the end that you’ll write a review
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great app
i love this app! i have been trying to eat healthier and this app has helped me so much in knowing where to start !
Life saver
Time saving tool!
Too expensive
I would pay $3.99/month but $70 is too much
Easier, Simple, Informative
This app really helps you depict what foods you can use to substitute for a healthier life. Tracking is made easier, and you can figure out what ingredients are within the food you own by just taking a picture. Plus restaurants and recipe features. Whether you’re a pescatarian, vegan, or just going on a diet. Ordering and eating are made to be simple.
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Scammy
Very very difficult to cancel subscription. You can’t cancel it through the settings on your phone and it doesn’t seem like you can cancel it through the app either. It seems like the only way you can cancel is by emailing their support. Definitely will not be utilizing any of their services again if they are going to essentially hold their customers hostage
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Wonderful app!
I am very new to having Alpha gal and was recommended this app by a friend who also has it! Not knowing what was safe to eat could have been detrimental to my health, however this app has been absolutely amazing in helping me to learn what is safe or not. Thank you for developing this so that myself and others can learn more!
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Best app for celiac
This is the. Best app ever it helps me keep my daughter safe as a newly diagnosed celiac.
Literal joke
I did the free trail. Only works in store. Can’t check things online. AND WHEN THE TRAIL ENDED CHARGED ME $75!!!!!!
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To much $ for little improvements
Beyond excellent
Fig has helped me on my new diet journey and weaves out all the stuff I should avoid! I love the feature where it allows you to add a product that’s not listed. Great app and encouraging to continue on a healthy journey!
Fraudulent charges
I’ve had this app for several months with the free version. I rarely used it and planned to delete it eventually. I was just charged a subscription fee with no notice that I did not authorize. The app will not allow me to manage the subscription or cancel it in any way, and the only way to contact support is through email with a reply “we will get back to you in a few days.”
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Not helpful.
It basically redirects you to restaurant websites, what I was already doing before anyway. I’m better off bringing readers to the grocery store and checking myself. When it can’t find a product, it wants me to add it for them. No thanks. Wish I never downloaded it and did the year. Save yourself the $50.
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Life-saver!
I love this app and this company! 100% ❤️
Rip off
I have alpha gal and downloaded this because a friend had recommended it to me. Biggest mistake of my month…they charged me $70 for a subscription that I never agreed to through my Apple Pay. I never wanted the subscription nor can I get my money back in any way. I wish I could give a zero star rating but I’m sure they would charge me for that.
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Profit over protection
My wife was recently diagnosed with Alpha Gal, found this app, and paid for a yearly subscription. It’s great that she can scan the bar code on foods to see if there are unknown allergens. I downloaded it so that when I shop, I can make sure the foods are safe. Apparently I also have to pay a yearly fee to use the app from my phone. I understand paying a yearly fee for the app and I’m fine with it. Not being able to share it across two phones is just straight greed.
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Doesn’t work.
Every single item I’ve ever scanned is gone. Now, anytime I scan any item it says not found. Huge scam!
Finding food made easy
I’ve had stomach sensitivities for as long as I can remember. The Fig app has guided me through a full elimination diet, avoiding new trigger ingredients, and currently LowFODMAP. It’s so customizable, and makes finding food (and more importantly, snacks!) in the store a lot easier. I feel a lot less in the dark on finding what’s safe to eat, and feel a lot more hopeful about navigating new restrictive diets.
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Amazing App
This app has been amazing for helping find foods that fit into my diet - so thankful for tools like this!
