Fig User Reviews

Customer Experience

Positive experience59.5% of reviews
Neutral4.9% of reviews
Negative experience35.6% of reviews

~ Based on 536 written reviews from the US App Store.

What users say

Is Fig Safe?

Fig: Food Scanner & Guide appears safe based on user ratings. AppsHunter Safety Score for Fig is 94/100.

This assessment is based on 16,246 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
2.8% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 16,246 App Store ratings for Fig.

Is Fig Legit?

Fig: Food Scanner & Guide appears to be a legitimate app. AppsHunter Legitimacy Score for Fig is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ingredients displayed inaccurate

I’ve noticed after scanning foods and double checking ingredients, the app actively displays ingredients that are not listed.

Loving it

It helps me to easier understand what I should be eating and the easily read and marked warnings help

Exceptionally helpful

Having dietary needs, means many struggles with trying to find out what’s safe to eat and where is safe to eat. But Fig makes it so much easier to read ingredient labels that I may not catch or words that I may not recognize but still may be bad for me.

Love this app

I love Fig+ as someone who has severe food allergies it’s wonderful to have a tool to help determine what’s safe to eat! Thank you fig!

So helpful!

I was diagnosed with a gluten sensitivity this year and this app has been so helpful in navigating my dietary changes. Being able to scan or look up items to double check if a food is safe has been a game changer! I’m so grateful for this app.

Exactly what I needed

This helps so much with grocery shopping and knowing what I can eat.

Alpha gal

This app may save me from having severe reactions

Great app

Love this app very good

Fig app is good until you go to pay for it, very shady and a scam

I had the Fig app for several years with very few complaints until this month of 2026. I received a special offer to renew for $29.99 -5 dollars off if you set it up with a bank card. I thought, I’m saving money so why not. I started the process and when I clicked to renew it said it’s charging me $34.99 with no mention of the $5 off I was to get. They charged me $10 more than what the renewal special was listed for. I tried to contact them by email, three times over the course of two weeks with no replies. There is no phone number to call them so you’re only means of communication is email but they don’t answer your emails so what is a customer to do? They left me no choice, but to get a hold of the bank and report them for fraud. They need to get their act together if they want to keep loyal customers. Cannot recommend!!!
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Horrible app that is overpriced.

Not very effective. Charges $60 and puts you in the auto subscribe that is impossible to get out of. Support is none existent. Always says they’re sorry but never do anything.

Great support team

Had trouble with somethings in the app and the team was absolutely incredible! Responsive, kind, considerate, and willing to help. They genuinely care about their customers which is so refreshing to see and of course the app is very helpful for people struggling with dietary restrictions!

Alpha Gal patient

This app is probably the most helpful I’ve found when it comes to navigating alpha gal syndrome. They understand that it’s more than just a meat allergy and that is truly appreciated!! I can’t say enough good things about this app and the online support that is being put out there for this fairly new syndrome (new to my state and new to me). It makes shopping a lot easier and less stressful, I’ve also been able to save some cash in the store :) Thank you Fig!!!
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Just don’t agree to the free trial…that you have to agree to.

Ok, the actual app is fine. The frustration is how they force you into the free trial. I know, you’re like “you mean like every other site and app ever?” Nope. So, you go through the onboarding process, enter all the allergies, etc. Then at the end of the onboarding, they want you to sign up for their seven day free trial. Fine. But to avoid Apple taking a cut of the fees, they take you into the browser and have you complete it via Apple Pay. It brings you into the app and you start using it, tada! You don’t realize the fatal error that’s just occurred. They now have you locked into a free trial and you don’t have an account. So, you come back an hour later, the session on the app has ended….and nothing has saved and you can’t access your free trial. You also can’t cancel it through Apple subscriptions because they took you out of the app. You eventually can cancel the subscription by using the email used on your Apple Pay on their stripe portal, but you might be so frustrated by the end that you’ll write a review
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great app

i love this app! i have been trying to eat healthier and this app has helped me so much in knowing where to start !

Life saver

Time saving tool!

Too expensive

I would pay $3.99/month but $70 is too much

Easier, Simple, Informative

This app really helps you depict what foods you can use to substitute for a healthier life. Tracking is made easier, and you can figure out what ingredients are within the food you own by just taking a picture. Plus restaurants and recipe features. Whether you’re a pescatarian, vegan, or just going on a diet. Ordering and eating are made to be simple.
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Scammy

Very very difficult to cancel subscription. You can’t cancel it through the settings on your phone and it doesn’t seem like you can cancel it through the app either. It seems like the only way you can cancel is by emailing their support. Definitely will not be utilizing any of their services again if they are going to essentially hold their customers hostage
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Wonderful app!

I am very new to having Alpha gal and was recommended this app by a friend who also has it! Not knowing what was safe to eat could have been detrimental to my health, however this app has been absolutely amazing in helping me to learn what is safe or not. Thank you for developing this so that myself and others can learn more!
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Best app for celiac

This is the. Best app ever it helps me keep my daughter safe as a newly diagnosed celiac.