Could Be REALLY Useful … If It Worked
Response from developer
HI MWG441: Sorry to hear about your experience. Please be assured that the app does work, and has been used by many thousands, with a refund rate below 1%. The accuracy is almost always within a dE of 2, which means 'small difference apparent to the trained eye', as tested on many, many colors in a wide variety of (natural/window!) lighting conditions. It would be good to know what happened in your case - could you please reach out to support@findpaintcolor.com to get to the bottom of this? Following the App Walkthrough video at findpaintcolor.com is a good way to confirm the app is being used correctly....
Good idea must worked in certain environments
Response from developer
Hi LentleSoup: Thanks for taking the time to review - appreciated. Sounds like you were trying to get a color match for textured pine wood, and yes that could be problematic: the grain of the wood is variable in color, and the texture can create shadows and bright edges if it is lit from the side. The app will average this all out to come up with a color match, but a solid single color of this average can look pretty different than the varied wood. However, the app can do a good job in matching already-stained or painted wood (siding for example), especially by taking 2-3 readings in different side-lighting.
worked well
Response from developer
Hi yniwgi: Thanks for taking the time to review - great to hear the app saved you all that time/work! Any suggestions for making the instructions (those within the app, and/or those in the WalkThru video at findpaintcolor.com) clearer would be appreciated! Please mail to support@findpaintcolor.com.
Doesn’t really work
Also the apps identifiers for paint chips/colors seem out of date (for behr anyway)
Response from developer
Hi ts1138: FindPaintColor has a usual color accuracy of dE of 2.0 or less, which means 'a small difference, apparent to the trained eye', and this has been confirmed by extensive testing on a wide variety of paint chips and actual paint, including Behr', under varying conditions. Typical results are shown visually at findpaintcolor.com. If you could reach out to support@findpaintcolor.com to figure out what is different about your experience (and also discuss which app identifiers were problematic), that would be highly appreciated, in the spirit of continuing app improvement. Thanks in advance!
