My rating
The lesson ends
Not as represented
Would not invest in this.
Response from developer
Hi there, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding the subscription, billing, and account access. Our goal is to clearly communicate subscription terms, pricing, and renewal details during checkout, and we'd like to investigate what happened in your case. Please contact us at support@finestro.io and include reference number F -- 4829175 so we can review your account and assist you with your refund request as quickly as possible. Thank you for taking the time to share your experience.
Scam
Response from developer
Hi there, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations and understand how frustrating it must have been to believe your subscription had been canceled, only to later see additional charges. We’d like to investigate exactly what happened, including your cancellation request and the billing activity on your account. Please contact us at support@finestro.io and include the reference number F -- 6842917 so our team can review your case thoroughly and assist you as quickly as possible. We appreciate you bringing this to our attention and hope to resolve this for you.
Good app, horrible saving
Response from developer
Hi there! Thank you so much for your kind words about Finestro and for taking the time to share your feedback. We're very sorry to hear about the issue with your progress not being saved. That’s certainly not the experience we want you to have. We’d love the opportunity to investigate this and help resolve it. Please reach out to our support team at support@finestro.io with your account details and a unique code F-125344. Our team will look into the issue and do their best to get it resolved as quickly as possible. Thank you again for your feedback - it helps us improve the app for everyone.
