Finestro User Reviews

Customer Experience

Positive experience19.5% of reviews
Neutral0.0% of reviews
Negative experience80.5% of reviews

~ Based on 41 written reviews from the US App Store.

Is Finestro Safe?

Finestro: AI Tools Mastery appears safe based on user ratings. AppsHunter Safety Score for Finestro is 91/100.

This assessment is based on 616 user ratings, with an App Store average of 4.6/5.

Safety Analysis

93.2% of ratings point to a safe experience
1.0% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 616 App Store ratings for Finestro.

Is Finestro Legit?

Finestro: AI Tools Mastery appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Finestro is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Error

When I tried to open the first lesson on the personal plan I purchased I received an error. I can’t open the lessons.

Response from developer

Hi there, Thank you for reaching out to the Finestro Customer Success Team! We’re sorry for the inconvenience, and we really appreciate you bringing this to our attention. We are currently aware of a technical issue affecting the mobile app, and our team is already working to resolve it as quickly as possible. In the meantime, you can continue your learning by accessing your account through our website -- https://finestro.io/login We sincerely apologize for the inconvenience and appreciate your patience while we work on a fix.

Well made

I did not use the app very much - perhaps lack of time. But it is easy to navigate and well made. Good customer service.

Response from developer

Hi there, Thank you for your kind feedback! We’re delighted to hear that you found the platform easy to navigate and well-designed. We understand that finding the time to learn something new can be challenging, and we appreciate you giving Finestro a try. It’s also wonderful to hear that you had a positive experience with our customer support team. Thank you for choosing Finestro, and we hope to continue supporting you whenever you're ready to continue your learning journey!

No cancel option

Good luck cancelling this

Response from developer

Hi there! Thank you for sharing your feedback. We’re sorry to hear that you had difficulty canceling your subscription. We understand how important it is to have a simple and clear cancellation process, and we’d be happy to help resolve this for you. Please contact our support team at support@finestro.io with your account details, and we’ll gladly assist you with your cancellation request and make sure your concerns are addressed. Thank you for taking the time to share your experience.

Great learning tool

Easy explanations to understand.

Hasn’t worked in two days

When I try to login I get exception: login failed at the bottom of the screen. It used to login right away with no problem. Now it doesn’t work at all

Response from developer

Hi there, Thank you for your feedback. We’re sorry to hear that you’re experiencing login issues. This is certainly not the experience we want for our users. Please contact our support team at support@finestro.io with your account details and, if possible, a screenshot of the error message. We’ll investigate the issue and help you regain access as quickly as possible. Meanwhile, we kindly ask you to use the web version of Finestro -- finestro.io/login Thank you for bringing this to our attention.

Scam

Attention, vous ne recevrez aucun message pour vous informer que vous allez passer en abonnement plein tarif après la période d’essai. Impossible d’annuler l’abonnement directement sur site en ligne ….

Response from developer

Bonjour Olivier, Merci pour votre retour. Nous sommes désolés d’apprendre que vous avez rencontré des difficultés pour annuler votre abonnement. Nous comprenons à quel point cela peut être frustrant. Si vous avez besoin d’aide, veuillez contacter notre équipe d’assistance à l’adresse support@finestro.io, et nous serons heureux de vous accompagner dans le processus de résiliation et de répondre à toutes vos questions. Merci de nous avoir fait part de votre expérience.

Mirror

You are living what you teach.

Predatory

I was trying to research the app and found it the opposite of helpful. It doesn’t provide anything you can’t do. They make it more than difficult to cancel (in fact nearly impossible) so they can steal your money. They took unauthorized funds from my account when I tried to cancel delaying and double charging and refused to “refund” because of their policies when they were not transparent. This is absolutely a scam and I guarantee most of the good reviews are fake. Apple needs to remove them and any other apps associated with the brand because this company’s actions are unjust.
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Response from developer

Hi there, Thank you for sharing your feedback. We’re sorry to hear that the platform did not meet your expectations and that you were dissatisfied with your experience. We understand your concerns regarding the content, subscription management, and billing. Our goal is to provide clear information about subscription terms, pricing, and renewals during the sign-up process, and we take feedback about transparency and customer experience seriously. We would appreciate the opportunity to review your case in more detail. Please contact our support team at support@finestro.io with your account information so we can investigate and assist you further. Thank you for taking the time to share your experience.

DON’T WASTE YOUR MONEY! SCAM!

App is generic slop, lessons don’t get specific or give any real information on how to create wealth with AI.

I reached out to support after opening app one time, same day as downloading, and they are refusing to refund. Positive reviews have to be bots/fake. There is no way this app is getting any real positive reviews. Please don’t waste your money on this.
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Response from developer

Hi Andy, Thank you for sharing your feedback. We’re sorry to hear that the platform did not meet your expectations. We understand that users have different goals and learning preferences. Our aim is to provide structured educational content and practical guidance for those beginning or expanding their AI journey, though we recognize it may not be the right fit for everyone. We also take concerns about customer support and refunds seriously. If you believe there are additional details we should review, please contact our support team at support@finestro.io, and we’ll be happy to take another look at your case. Thank you for taking the time to share your experience.

A-I

Easy to understand each lesson as it builds from the first lesson.

No Way To Cancel This APP

How do you cancel this app? When you login…There is no place on the app itself to cancel the subscription! Unbelievable…This is BS. Please respond with information on the process.

Response from developer

Hi there, Thank you for sharing your feedback. We’re sorry to hear that you had difficulty finding the cancellation option. Sure, If you need any further assistance with your account, please contact our support team at support@finestro.io, and we’ll be happy to help. Thank you for bringing this to our attention.

Do not use

I cancelled my subscription in April and here it is going on July and finestro is still trying to charge me 53.00 after I contacted support in May of 2026 to cancel my subscription. They asked why I was cancelling and I replied the cost is too expensive. Today I just had them again try to charge me 6/26/2026 and now I’m reporting them to the better business bureau! I’m so glad my bank already had them blocked!
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advertisement everywhere

It’s the first time I see an advertisement more than 180 seconds. And everywhere. No wonder I can see it everywhere. Because it’s either a scam or a useless app.

Response from developer

Hi there, Thank you for sharing your feedback. We’re sorry to hear that your experience with our advertising and platform left you disappointed. We understand that long or frequent advertisements can be frustrating. Our goal is to introduce users to the platform and its learning features, not to create a negative experience. We appreciate you taking the time to share your thoughts. Feedback like this helps us improve how we communicate with users and continue enhancing the overall experience.

Motivation

Well organized easy to understand and very useful start. Can’t wait what’s next.

Making It Work

I like how fear is talked about as something specific, and something normal. And I like the idea of using fear to set you on a path of moving forward. Time management can be a big, insurmountable problem; I really like the idea of setting specific times for specific things, and having a strong focus on the purpose of each specific time period.
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Don’t waste your money

One week into a trail subscription I can’t access my account .
No help from support.
Lessons are incomplete but I was going to give it a try.

Response from developer

Hi there, We’re very sorry to hear about your experience and apologize for the difficulties accessing your account. This is certainly not the experience we want our users to have. We understand how frustrating it can be to encounter access issues while trying to evaluate the platform, especially if some lessons appeared incomplete. We're glad to announce that the temporary issue has been fixed; you may now continue your journey. Please contact us at support@finestro.io so we can investigate the issue and assist you directly. We appreciate your feedback and the opportunity to make things right.

Incredibly shady

Do not download this app or buy a subscription whatsoever. Their cancellation policy is shady and predatory with no clear way to actually cancel it. It took months to receive a response and only after threatening to get the FTC involved did I receive one in a timely manner. I highly suggest avoiding this garbage
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Response from developer

Hi Naruwill, Thank you for sharing your feedback. We’re sorry to hear that your experience with our support and cancellation process was frustrating. We aim to respond to all customer inquiries as quickly as possible and to be transparent about subscription terms, renewals, and cancellation procedures. We sincerely regret any delays in communication that may have contributed to your dissatisfaction. We take feedback like yours seriously and continuously work to improve both our customer support and overall user experience. If there is anything still unresolved, please contact us at support@finestro.io, and our team will be happy to assist you.

Scam: Ridiculous subscription cancellation

This application is very hard to cancel. They will charge you without a reminder email about upcoming subscription fees. After I cancelled, they tried multiple attempts to charge additional fees. Read the reviews and stop this inconvenient scam application.

Response from developer

Hi there, We’re sorry to hear that you feel this way. We would like to clarify that information regarding subscription renewals and the ways to cancel or prevent future renewals is provided during the sign-up process. Our intention is never to mislead or inconvenience customers. Please contact us at support@finestro.io so we can review your case and assist you directly.

Scammed too like everyone else apparently

I signed up 4 weeks ago for a monthly subscription of $14.71 and today 4 weeks later was charged $49.99. What the hell is that?? We should all try to file a class action lawsuit because it looks like this same thing happens to everyone but that is illegal!!!!

Response from developer

Hi John, Thank you for sharing your feedback. We’re sorry to hear about your frustration regarding the charge and understand your concerns. We would like to clarify that subscription terms, pricing, and upcoming auto-renewals are presented during the sign-up process, including information on how to prevent future renewals. That said, we would still like the opportunity to review your case in detail and provide assistance. Please contact us at support@finestro.io so our team can investigate your account and help resolve any concerns. Thank you for your feedback and the opportunity to assist you.

Beware

6th grade level instruction over things you learn in home economics class. No refunds possible.

Response from developer

Hi there, Thank you for your feedback -- we’re sorry to hear that the platform did not meet your expectations. Our goal is to provide structured and accessible educational content for users with different experience levels, though we understand that some users may find certain lessons too basic for their needs. We also understand your frustration regarding the refund policy and appreciate your honest feedback, as it helps us continue improving the platform and user experience.