Worst app
Hate this app so much! Always says timed out and won’t let you log in.
Worst banking app ever
For some reason, I keep trying to transfer the money to my bank account and the app constantly deletes my banking info. It’s been over two months, and I still cannot transfer the money out of the app. and good luck trying to get a hold of a real person
Worst card and customer service I’ve ever dealt with
Put in my request for direct deposit 2.5 weeks ago they told me ten days (Monday) now it’s all gone and there useless customer service has said down. So I’ll have to pay them to move it off their trash card and company which is exactly why they got rid of my direct deposit info to get more fees. GARBAGE
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Predatory, Fees Galore, Requested Direct Deposits to Bank Don’t Go Through, Poorly Designed App
If your employer tried to pay you using this service, especially for your final wages after no longer being employed by them, you should take action. If you’re in California, USA, you can take action for stolen wages/waiting penalty fees via DIR Labor Commissioner’s office. It’ll take a while but they should respond.
Poorly designed app with nonsensical recovery questions that are never set by you in the first place, should you try to access certain parts of the app. Questions like “Which of the streets is nearest to you”, instead of just allowing you to choose your own questions.
App suddenly stopped showing all transaction histories. Money won’t go into my bank account despite requesting it and following all steps through phone. Had to request dispute after failed transfers to Cashapp and PayPal, which incurred extra “declined transfer” penalties.
This is the type of experience that can leave people homeless if they lose their job and are paid through this service.
I highly suspect fraudulent reviews (or reviews left by equally predatory employers) for their AppStore ratings. Revolting.
Poorly designed app with nonsensical recovery questions that are never set by you in the first place, should you try to access certain parts of the app. Questions like “Which of the streets is nearest to you”, instead of just allowing you to choose your own questions.
App suddenly stopped showing all transaction histories. Money won’t go into my bank account despite requesting it and following all steps through phone. Had to request dispute after failed transfers to Cashapp and PayPal, which incurred extra “declined transfer” penalties.
This is the type of experience that can leave people homeless if they lose their job and are paid through this service.
I highly suspect fraudulent reviews (or reviews left by equally predatory employers) for their AppStore ratings. Revolting.
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this is the worst app ever
this app is not usable do not get any sort of card or try banking with it
Worst app
App is terrible every time I open the app i have to call customer service n reset my account. Low budget and terrible function features
Never worked for me
Company provided card. Problem is, can’t access account, app says timed out, support advises ‘just wait 30min’… next day still cannot log in… and they want you to put money on it? If you cannot access your money, what use is this app and their services? Comdata was always problematic from comchecks to now a card and their app…
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Poor
Poor
Predatory, Fees Galore, Requested Direct Deposits to Bank Don’t Go Through, Poorly Designed App
If your employer tried to pay you using this service, especially for your final wages after no longer being employed by them, you should take action. If you’re in California, USA, you can take action for stolen wages/waiting penalty fees via DIR Labor Commissioner’s office. It’ll take a while but they should respond.
Poorly designed app with nonsensical recovery questions that are never set by you in the first place, should you try to access certain parts of the app. Questions like “Which of the streets is nearest to you”, instead of just allowing you to choose your own questions.
App suddenly stopped showing all transaction histories. Money won’t go into my bank account despite requesting it and following all steps through phone. Had to request dispute after failed transfers to Cashapp and PayPal, which incurred extra “declined transfer” penalties.
This is the type of experience that can leave people homeless if they lose their job and are paid through this service.
I highly suspect fraudulent reviews (or reviews left by equally predatory employers) for their AppStore ratings. Revolting.
Poorly designed app with nonsensical recovery questions that are never set by you in the first place, should you try to access certain parts of the app. Questions like “Which of the streets is nearest to you”, instead of just allowing you to choose your own questions.
App suddenly stopped showing all transaction histories. Money won’t go into my bank account despite requesting it and following all steps through phone. Had to request dispute after failed transfers to Cashapp and PayPal, which incurred extra “declined transfer” penalties.
This is the type of experience that can leave people homeless if they lose their job and are paid through this service.
I highly suspect fraudulent reviews (or reviews left by equally predatory employers) for their AppStore ratings. Revolting.
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Absolutely terrible app that doesn’t even work & awful customer service
App crashes as soon as I log in. Can’t view anything. Brand new download and brand new iPhone. Horrible. No customer service via email or text. Ask phone support is outsourced to a different country save they hang up on you every time they put you on hold.
Feels painful to use
In seriousness, it just has a horrible user interface; the home and menu buttons are weirdly spaced. When loading the Fintwist logo is vertically stretched, not a fixed size for your device's screen, it also runs phenomenally slow when other apps on my device don't. Tbh I would just not use their services unless you have to, which is unfortunate.
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Fintwist/Comdata is incredibly predatory
If Octopharma didn’t use them I would never voluntarily use this service. Only reason I downloaded the app is because of how ridiculously hard it is to withdraw $65 exactly from an atm, as well as all the fees on atm withdrawal.
So I downloaded this app, set up required alerts, and added it to my apple wallet. Usually I just immediately transfer to Apple Cash so I can ignore this card. Once I decided to use it, and I had forgotten my pin. That’s on me, but getting charged $1 for a cancelled transaction is something no normal banking institution does.
Also the card randomly decides it was on “lost card status” for about 2 hours. When I tried to transfer it failed. That was a $0.50 fee.
Not big fees, but still predatory
So I downloaded this app, set up required alerts, and added it to my apple wallet. Usually I just immediately transfer to Apple Cash so I can ignore this card. Once I decided to use it, and I had forgotten my pin. That’s on me, but getting charged $1 for a cancelled transaction is something no normal banking institution does.
Also the card randomly decides it was on “lost card status” for about 2 hours. When I tried to transfer it failed. That was a $0.50 fee.
Not big fees, but still predatory
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Money withdrawal
Money withdrawal stops working out of nowhere and no way to get in contact with support just hangs up the phone
BAD APP
When I try to log into the app, it loads normally and everything seems fine, but as soon as I sign in, the app crashes and won’t let me do anything. I already restarted my phone and it still doesn’t work.
Feels Like Banking in 2005
The Fintwist app feels very outdated compared to modern banking apps. The user interface is clunky and not intuitive. When trying to transfer money, the app asks security questions about things from years ago that many people may not remember, which makes accessing your own money frustrating.
Transfers to my personal bank account take several days, and sending money to other people is much harder than it should be. The card itself is also outdated because it doesn’t have a chip, which limits where it can be used.
Compared to apps like Branch, which many trucking companies use, Fintwist is far behind. Branch makes it easy to access payroll advances, transfer money instantly, and move funds to your regular bank account. Fintwist needs a complete redesign and major improvements to make managing your paycheck simple and convenient.
Transfers to my personal bank account take several days, and sending money to other people is much harder than it should be. The card itself is also outdated because it doesn’t have a chip, which limits where it can be used.
Compared to apps like Branch, which many trucking companies use, Fintwist is far behind. Branch makes it easy to access payroll advances, transfer money instantly, and move funds to your regular bank account. Fintwist needs a complete redesign and major improvements to make managing your paycheck simple and convenient.
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0 stars
Horrible customer service
Review
Great app, gets the job done!
Terrible!!!
The worst bank app that I’ve ever experienced. I cannot even make a simple transfer of the funds that i already have to my actual bank account. The custumer service agents know less about the bank operations than a 70 years old. The fees are almost like an extortion for today’s time.
Very useful
The app has a spending graph summarizing how you spend your money. I like the visualization of how I use my money that way I know what i can stop spending on to save money.
App crashes, unusable
After singing in, the app will force close itself. Let’s see how long it will take for admins to respond and fix. Review is timestamp.
