Feels painful to use
In seriousness, it just has a horrible user interface; the home and menu buttons are weirdly spaced. When loading the Fintwist logo is vertically stretched, not a fixed size for your device's screen, it also runs phenomenally slow when other apps on my device don't. Tbh I would just not use their services unless you have to, which is unfortunate.
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Fintwist/Comdata is incredibly predatory
If Octopharma didn’t use them I would never voluntarily use this service. Only reason I downloaded the app is because of how ridiculously hard it is to withdraw $65 exactly from an atm, as well as all the fees on atm withdrawal.
So I downloaded this app, set up required alerts, and added it to my apple wallet. Usually I just immediately transfer to Apple Cash so I can ignore this card. Once I decided to use it, and I had forgotten my pin. That’s on me, but getting charged $1 for a cancelled transaction is something no normal banking institution does.
Also the card randomly decides it was on “lost card status” for about 2 hours. When I tried to transfer it failed. That was a $0.50 fee.
Not big fees, but still predatory
So I downloaded this app, set up required alerts, and added it to my apple wallet. Usually I just immediately transfer to Apple Cash so I can ignore this card. Once I decided to use it, and I had forgotten my pin. That’s on me, but getting charged $1 for a cancelled transaction is something no normal banking institution does.
Also the card randomly decides it was on “lost card status” for about 2 hours. When I tried to transfer it failed. That was a $0.50 fee.
Not big fees, but still predatory
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Money withdrawal
Money withdrawal stops working out of nowhere and no way to get in contact with support just hangs up the phone
BAD APP
When I try to log into the app, it loads normally and everything seems fine, but as soon as I sign in, the app crashes and won’t let me do anything. I already restarted my phone and it still doesn’t work.
Feels Like Banking in 2005
The Fintwist app feels very outdated compared to modern banking apps. The user interface is clunky and not intuitive. When trying to transfer money, the app asks security questions about things from years ago that many people may not remember, which makes accessing your own money frustrating.
Transfers to my personal bank account take several days, and sending money to other people is much harder than it should be. The card itself is also outdated because it doesn’t have a chip, which limits where it can be used.
Compared to apps like Branch, which many trucking companies use, Fintwist is far behind. Branch makes it easy to access payroll advances, transfer money instantly, and move funds to your regular bank account. Fintwist needs a complete redesign and major improvements to make managing your paycheck simple and convenient.
Transfers to my personal bank account take several days, and sending money to other people is much harder than it should be. The card itself is also outdated because it doesn’t have a chip, which limits where it can be used.
Compared to apps like Branch, which many trucking companies use, Fintwist is far behind. Branch makes it easy to access payroll advances, transfer money instantly, and move funds to your regular bank account. Fintwist needs a complete redesign and major improvements to make managing your paycheck simple and convenient.
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