Fios TV Mobile User Reviews

Customer Experience

Positive experience11.8% of reviews
Neutral5.8% of reviews
Negative experience82.4% of reviews

~ Based on 585 written reviews from the US App Store.

What users say

Is Fios TV Mobile Safe?

Fios TV Mobile appears safe based on user ratings. AppsHunter Safety Score for Fios TV Mobile is 90/100.

This assessment is based on 328,341 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.5% of ratings point to a safe experience
3.9% of ratings suggest some concerns
8.7% of ratings point to a risky experience

~ Based on 319,679 App Store ratings for Fios TV Mobile.

Is Fios TV Mobile Legit?

Fios TV Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Fios TV Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Morning Easygoing

I can be anywhere in my house relax in the kitchen, opening my computer, on the deck looking at nature.Ilove it

Long Time Customer and User

Ive had this app for quite some time now and have never experience issues. However over the past 2 months since the update i have not been able to log in. It keeps send me an error message. Very unfortunate, I’ve deleted and redownloaded twice. It’s a dud don’t use it.

Worse App and Service

By far your restrictions are far to excessive and service is non-existent per usual.

Disgusted

DVR is awful! Not easy to use or figure out! So sorry I chose Fios TV. Thinking about getting rid of it. TV service is also bad. Most nights I get that circle.

Hi

Afternoon

USELESS

Verizon just keeps getting more expensive & the features suck. This app is useless! Can’t record anything. Can’t access anything. Constant error loading DVR. 👎🏻👎🏻

Inconsistent service/ poor customer service

It’s ridiculous that I pay so much for Verizon but can’t watch what I pay for on my phone. It’s also ridiculous that the pricing is never what is promised. Not happy at all.

Removal of Download Feature For DVR Content

Why did you take this feature away. I don’t always have access to WyFy and I would like to download content which I have recorded. It’s one of the reasons I wanted to upgrade,

FiOS TV

You should be able to watch FiOS TV on your phone or any device as long as you log in to the app you have to be at home in the house to watch live TV when you pay for it

Terrible Mobile App

Unable to schedule a recording on any channel when pm away from home. Customer Service NO HELP.

Sketchy

Cannot get connected. Help is unhelpful.

Constantly have log on issues

Constantly experience log on issues. Have to log in often. Just sick of the app.

Stopped recording programs on dvr

I can't be the only person getting the message "program failed to record" every time. Cannot find any solution.

Terrible service

Can’t access the app outside of my house. Can never access my dvr. The app sucks.

Authentication error

Can not authenticate my account. I have had Fios for almost 20 years and they can’t figure out how to authenticate my account so i can watch

DVR recordings

I can’t access my recordings on the app.

No premium service

Verizon knows how to piss off customers.I live in two locations and use my iPad constantly at both locations in NY and PA.Verizon constantly cuts off my premium service on the iPad.My Fios tv in NY has the premium service.Usually when this happened i wood have To ID myself with user name and password and all service would be restored .Now it doesn’t ask that only says error and gives me a ticket number.Called tech support and did what the asked still no service.Ready to go to another provider.t
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Not all channels available

You shoudm be able to watch the channels outside if the home. It makes no sense to have a Verizon app

FIOS mobile app

Cannot log in. Keeps rejecting my credentials

User experience

App is junk, hard to use, hard to sign in, hard to find stuff. Hire Apple and start over