DVR recordings
I can’t access my recordings on the app.
No premium service
Verizon knows how to piss off customers.I live in two locations and use my iPad constantly at both locations in NY and PA.Verizon constantly cuts off my premium service on the iPad.My Fios tv in NY has the premium service.Usually when this happened i wood have To ID myself with user name and password and all service would be restored .Now it doesn’t ask that only says error and gives me a ticket number.Called tech support and did what the asked still no service.Ready to go to another provider.t
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Not all channels available
You shoudm be able to watch the channels outside if the home. It makes no sense to have a Verizon app
FIOS mobile app
Cannot log in. Keeps rejecting my credentials
User experience
App is junk, hard to use, hard to sign in, hard to find stuff. Hire Apple and start over
Fios tv mobile
Does not allow me to watch many national channels, ie channels that are NOT location-specific. For example, TLC, OWN, NewsNation. This is not correct per their policy, I’ve reported it, yet it still is not corrected. Shame on you, Verizon. I suspect you will lose many viewers to YouTube TV. I know I’m considering it.
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No recordings access?
I constantly get an error loading when I try to access any of my recordings on either of my DVR boxes. And I am inside the house on my FIOS Wi-Fi.
Terrible glitchy app
Always has errors
A big problem
Not a fan of Fios or the TV Mobile App since the number one reason I’d use my app would be to watch recordings, and in the many years we’ve had Fios I can never watch anything from my DVR recordings - always get an error message. Super disappointing.
Could be better
I constantly lose WiFi connection for no reason. It never works and I will switch to something else other than Verizon
Lost Programs on DVR
It’s frustrating that you can lose programs from your DVR settings because you are asked to change your Set Top Box. Wish someone would have said that you would lose your programs on the DVR or at least offer a solution as to how the programs that are saved can be moved to a new STB. It’s a shame. Customers pay enough monthly for a service. They should be able to keep their saved programs on the DVR settings regardless if you change the STB.
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Terrible service nn
The service has been terrible for the past month or so. It keeps on going in and out even when using it at home which is totally unacceptable.
Lost power during the World Cup and can’t record matches
We have no power and this app won’t record the games. With all this technology and how much I pay Verizon every month, I should be able to record these games even if stored in the cloud that apparently we pay for that we never see.
DVR STREAMING
Too many glitches and customer service just keeps repeating themselves and it’s not getting fixed.
Glitchy
Glitchy
Bad customer experience
Software update requires re entry of password. Garbage !
The worsts
They are so afraid of people stealing their services that they make the paying customer jump through hoops just to login. I’ve had to call numerous times customer service, because my FiOS TV account would not stream. Very disappointed because streaming was one of the services that they offered and said it was way better Optimum.
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Update
Shouldn’t have to re-login credentials after an update
Fox World Cup game in extra time is constantly timing out.
Lame, permissions or cache management ??
Sucks
This app no longer works with any WiFi other than my home so what’s the point? Even sitting in the United lounge at Newark airport it came back error code, time to lose my $360 a month triple play and find a better provider
