Removal of Download Feature For DVR Content
Why did you take this feature away. I don’t always have access to WyFy and I would like to download content which I have recorded. It’s one of the reasons I wanted to upgrade,
FiOS TV
You should be able to watch FiOS TV on your phone or any device as long as you log in to the app you have to be at home in the house to watch live TV when you pay for it
Terrible Mobile App
Unable to schedule a recording on any channel when pm away from home. Customer Service NO HELP.
Sketchy
Cannot get connected. Help is unhelpful.
Constantly have log on issues
Constantly experience log on issues. Have to log in often. Just sick of the app.
Stopped recording programs on dvr
I can't be the only person getting the message "program failed to record" every time. Cannot find any solution.
Terrible service
Can’t access the app outside of my house. Can never access my dvr. The app sucks.
Authentication error
Can not authenticate my account. I have had Fios for almost 20 years and they can’t figure out how to authenticate my account so i can watch
DVR recordings
I can’t access my recordings on the app.
No premium service
Verizon knows how to piss off customers.I live in two locations and use my iPad constantly at both locations in NY and PA.Verizon constantly cuts off my premium service on the iPad.My Fios tv in NY has the premium service.Usually when this happened i wood have To ID myself with user name and password and all service would be restored .Now it doesn’t ask that only says error and gives me a ticket number.Called tech support and did what the asked still no service.Ready to go to another provider.t
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Not all channels available
You shoudm be able to watch the channels outside if the home. It makes no sense to have a Verizon app
FIOS mobile app
Cannot log in. Keeps rejecting my credentials
User experience
App is junk, hard to use, hard to sign in, hard to find stuff. Hire Apple and start over
Fios tv mobile
Does not allow me to watch many national channels, ie channels that are NOT location-specific. For example, TLC, OWN, NewsNation. This is not correct per their policy, I’ve reported it, yet it still is not corrected. Shame on you, Verizon. I suspect you will lose many viewers to YouTube TV. I know I’m considering it.
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No recordings access?
I constantly get an error loading when I try to access any of my recordings on either of my DVR boxes. And I am inside the house on my FIOS Wi-Fi.
Terrible glitchy app
Always has errors
A big problem
Not a fan of Fios or the TV Mobile App since the number one reason I’d use my app would be to watch recordings, and in the many years we’ve had Fios I can never watch anything from my DVR recordings - always get an error message. Super disappointing.
Could be better
I constantly lose WiFi connection for no reason. It never works and I will switch to something else other than Verizon
Lost Programs on DVR
It’s frustrating that you can lose programs from your DVR settings because you are asked to change your Set Top Box. Wish someone would have said that you would lose your programs on the DVR or at least offer a solution as to how the programs that are saved can be moved to a new STB. It’s a shame. Customers pay enough monthly for a service. They should be able to keep their saved programs on the DVR settings regardless if you change the STB.
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Terrible service nn
The service has been terrible for the past month or so. It keeps on going in and out even when using it at home which is totally unacceptable.
