Fireflies Reviews: Is It Legit?

Customer Experience

Positive experience54.6% of reviews
Neutral4.6% of reviews
Negative experience40.8% of reviews

~ Based on 130 written reviews from the US App Store.

What users say about Fireflies

Is Fireflies Safe?

Fireflies: AI notetaker appears safe based on user ratings. AppsHunter Safety Score for Fireflies is 96/100.

This assessment is based on 5,262 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 5,262 App Store ratings for Fireflies.

Is Fireflies Legit?

Fireflies: AI notetaker appears to be a legitimate app. AppsHunter Legitimacy Score for Fireflies is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So easy to use

Very easy to on board. Perfect to track meetings and interviews. Then just copy transcripts or summaries to your doc

Recording on phone doesn’t capture speakers

Fireflies is a great note taker in general. I’m just having issues with the mobile app. When I record meetings on my phone, the transcripts fail to distinguish the different speakers. This is different from the desktop app, which does that successfully. If you can bridge that gap, this is a 5-star app :)
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Best AI Note Taker - Handsdown

Fireflies: AI - I have tried at least 10 AI note recording programs and nothing even holds a candle to Fireflies. Been using for about a year and have never lost a recording. 10 out 10

Doesn’t always upload the conversation

Great app and potential but doesn’t always upload the conversation and loses the whole meeting. Should keep the phone or iPad awake during use.

No longer works

I’ve gone from loving this app to hating it

Great AI Assistant

This program makes my job as the recording secretary a breeze. It records the entire meeting, creates notes while at the same time allowing me to focus on the meeting and shorthand my notes then add them to the AI Note taker for finalization.

Work efficiency

Supplemental work assist and it’s clutch

SCAM

DO NOT UPLOAD YOUR CARD THEY WILL CHARGE YOU FOR RANDOM THINGS AND HIDE IT. THERE IS NO CUSTOMER SUPPORT NUMBER AND THEIR CONTACT AND SUPPORT IS AWFUL.

The safest option I’ve found

I’ve reviewed and/or tried at least 8 note-taking apps for my company. This is the one I’ve chosen to use, primarily because it’s the only team-enabled system I’ve found with full commitment to company data privacy. There are lots of things I dislike about this app, primarily how difficult it is to access and share a meeting transcript with my team (both human and ai). I also have found it difficult to control which meetings it adds itself to - it shows up for meetings I don’t want it in, and doesn’t show up when I do. I hope to figure this out, probably will, but their onboarding flow regarding this crucial privacy-related matter leaves much to be desired. Yet I continue to use this since I have not found better options.
I would actually rate it at three stars, in terms of usability, but it’s the one I’ve chosen out of all competitors so… it gets a 4.
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Don’t buy the hype.. poor functions

Export transcript from app not available and editing is very limited. Other competitors have this as a basic function. I wasted money … purchasing the annual before I realized the limitations and non-refundable.

Note summary not working

Why is my note summary not working? It has not worked ever since I updated the app.

Brilliant

Super Impressed with this App and the desktop and online versions too.

Constantly stops recording on its own

Idea is good but functionality is awful. I can’t tell you how many times my recording stopped on its own and ruined my recordings of important meetings.

Confusing and unreliable

Interface is confusing. Personal details shared with team members without my knowledge. Meeting transcripts highly unreliable; if your work team relies on fireflies it will introduce all sorts of unexpected problems. Use Gemini notes instead, that’s where we are headed.

No Tutorial

I wish there was a good tutorial that came with the subscription, it’s really a shot in the dark knowing if it’s working correctly or not. Would also like to have video of both people in the zoom call, unfortunately it’s only the person that’s doing the talking is being videoed.

Quality Output + Easy to Connect

Fireflies output is excellent, and it’s incredibly easy to connect to platforms such as Claude. Highly recommend it if you want agents to do more with your content.

Not worth it

Ai can only respond questions about one meeting at a time. You can’t copy transcripts easily.
AND if a call comes in during a recording you loose your meeting….

Forces You to Share Personal Data

This has been quite disappointing, Fireflies forces you to share your Microsoft or Gmail data by signing in through them and not your own personal email account. It also forces you to share certain information about yourself through Microsoft or Gmail depending on which account you to link to. And now we're noticing we constantly have to login, which really sucks:(
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Top notch

I love having Fireflies for almost everything I do!

Work Great!

I have poor retention skills. This app allows me to accurately capture and remember important notes and takeaways accurately.