Fireflies User Reviews

Customer Experience

Positive experience55.5% of reviews
Neutral3.4% of reviews
Negative experience41.2% of reviews

~ Based on 119 written reviews from the US App Store.

What users say

Is Fireflies Safe?

Fireflies: AI notetaker appears safe based on user ratings. AppsHunter Safety Score for Fireflies is 96/100.

This assessment is based on 4,645 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 4,645 App Store ratings for Fireflies.

Is Fireflies Legit?

Fireflies: AI notetaker appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Fireflies is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Brilliant

Super Impressed with this App and the desktop and online versions too.

Constantly stops recording on its own

Idea is good but functionality is awful. I can’t tell you how many times my recording stopped on its own and ruined my recordings of important meetings.

Confusing and unreliable

Interface is confusing. Personal details shared with team members without my knowledge. Meeting transcripts highly unreliable; if your work team relies on fireflies it will introduce all sorts of unexpected problems. Use Gemini notes instead, that’s where we are headed.

No Tutorial

I wish there was a good tutorial that came with the subscription, it’s really a shot in the dark knowing if it’s working correctly or not. Would also like to have video of both people in the zoom call, unfortunately it’s only the person that’s doing the talking is being videoed.

Quality Output + Easy to Connect

Fireflies output is excellent, and it’s incredibly easy to connect to platforms such as Claude. Highly recommend it if you want agents to do more with your content.

Not worth it

Ai can only respond questions about one meeting at a time. You can’t copy transcripts easily.
AND if a call comes in during a recording you loose your meeting….

Forces You to Share Personal Data

This has been quite disappointing, Fireflies forces you to share your Microsoft or Gmail data by signing in through them and not your own personal email account. It also forces you to share certain information about yourself through Microsoft or Gmail depending on which account you to link to. And now we're noticing we constantly have to login, which really sucks:(
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Top notch

I love having Fireflies for almost everything I do!

Work Great!

I have poor retention skills. This app allows me to accurately capture and remember important notes and takeaways accurately.

Nightmare trying to login with Google login

Always end up giving up totally unusable

Excellent, but…

The app itself is fantastic. I has great learning, it’s incredibly easy to use. The notes are pretty accurate, even with a preponderance of scientific and medical jargon. Honestly, my ONLY complaint with the app itself is that you are unable to edit conversations and notes. For that, you need to be on the online version on your computer. Add that feature to the iPad and phone, and it’s 5 stars all the way!
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FAST and reliable!

Hands down the best purchase I’ve ever made. My memory isn’t perfect so this has been so useful for my personal and professional life. And I LOVE that you get your recordings immediately, compared to Gong which takes 2-4 business months 😂. JK but if does take at least an hour, sometimes 4, which kills any follow up meetings. The integrations are rock solid and helps with my tech stack in my business.
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Auto join consistently doesn’t work

Very annoying when you rely on the app to record meetings you are unable to attend but the app doesn’t perform

Great AI note taker

I love the accuracy of Fireflies AI summaries and the way it sets out action points for follow up.

Forces You to Share Personal Data

This has been quite disappointing, Fireflies forces you to share your Microsoft or Gmail data by signing in through them and not your own personal email account. It also forces you to share certain information about yourself through Microsoft or Gmail depending on which app you're forced to link to. And now we're noticing we have to do it each time we login, which really sucks:(
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Cancelled my subscription

Impossible to cancel

It’s the best!

Love it! Saves me so much time and keeps me from missing key details.

Awesome App

An awesome note taker. Compared to others I have especially to transcribe church messages, this app stands out because there is no limit and the summaries are always sent to your email for notification amongst others. It’s a fine app.

Amazing App

This app really is an assistant that does it all, you have to try it!!!

Keep charging after cancel

It’s ridiculous how they keep charging you after you cancel, even after making the cancellation process already difficult. It should be one click.