Customer Service Non Existent
I’ve been driving 30 hours every week. I turn on the Firefly app before driving. On July 24 of this year I got a call from the Firefly team for a paid advertising opportunity. I couldn’t pick up and tried calling back. I’ve sent about 8 support requests asking them to please call me again. Its been 3 weeks and no response. If you miss the one call they give you for the opportunity you are absolutely screwed and lose the opportunity. I spent so much time and my energy to make sure this app is logging in my hours. All for nothing because they only call you once and they have a Support section on the app for what if they never respond to literally anything? Waste of time. They will never respond to any support requests you send them. I sent 8 and no responses. Terrible experience. Do not recommend!
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Un-organize company
The communication is poorly, delay on payments
Unprofessional installer, vehicle damage and abandoned support.
I joined a Wrapify/Firefly campaign and was directed to a "wrap installer" that turned out to be someone's private residence and not a professional shop. The setup was nothing like a legitimate auto wrap facility, which should have been a red flag from the start.
When the wrap was removed, I discovered scratches all over my vehicle. The damage is consistent with a blade being dragged directly across the paint surface during installation. It appears the installer was cutting the wrap directly on the car rather than using proper technique.
I reached out to a Wrapify rep (Sarah from Wrapify) to address the damage and the unprofessional installer situation. After some initial communication, they went completely silent. No follow-up, no resolution, no acknowledgment.
If you're considering joining a campaign, be aware: Wrapisfy/Firefly does not appear to vet their installers, and when things go wrong, don't expect support. I'm now left with scratched paint and no recourse from the company.
When the wrap was removed, I discovered scratches all over my vehicle. The damage is consistent with a blade being dragged directly across the paint surface during installation. It appears the installer was cutting the wrap directly on the car rather than using proper technique.
I reached out to a Wrapify rep (Sarah from Wrapify) to address the damage and the unprofessional installer situation. After some initial communication, they went completely silent. No follow-up, no resolution, no acknowledgment.
If you're considering joining a campaign, be aware: Wrapisfy/Firefly does not appear to vet their installers, and when things go wrong, don't expect support. I'm now left with scratched paint and no recourse from the company.
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Doesn’t do anything
Had this app for 2 months now, getting a average of 5 hours a day driving, which going by hours and not miles seems pretty dumb, but I’ve yet to get any offers, seems fake with how much driving I’ve done and no response
App won’t work for me
I have been trying for 2 weeks and app won’t do anything after starting
Won’t track
The app won’t actually track my hours even though I have allowed all tracking data. Please fix.
Cant sign up
Im trying to make an account and the app is just flashing a white screen
App Hijacks car stereo sound
App works great. Hasn’t crashed yet. One thing that is annoying about the app though is that when my phone is connected to my cars CarPlay and I’m listening to music the app will hijack the audio whenever I open the app. Why? Firefly app has no obvious need to use sound. Anyways, the digital display topper I suspect drains my cars hybrid battery at a faster rate than I would like and effectively diminishes my cars mpg because of it. Other than that, everything’s great
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The firefly app is not tracking every time I go out and drive not tracking the hours
The firefly app is not tracking the hours every time I drive I have to manually turn the app on and I already have the location set to always on Please fix the app
Don’t be stupid…
Complaining about free money makes you seem kinda slow mentally. We literally get a few hundred dollars per month for doing nothing different. Voila! Amazingly simple.
Best passive income you can make!
The number one company to work with to make extra money while driving!
No puedo registrar mi vehículo
es un Honda CR-V 2025 no me deja poner el año.
Hasn’t calculated miles
Signing up is easy but it’s been the biggest disappointment.
After 1 week being downloaded, it hasn’t calculated any hours. Reached out to support with screenshots from my Lyft and Uber account showing my active hours compared to what the platform isn’t showing.
Going on a month
No response from support and no hours calculated.
After 1 week being downloaded, it hasn’t calculated any hours. Reached out to support with screenshots from my Lyft and Uber account showing my active hours compared to what the platform isn’t showing.
Going on a month
No response from support and no hours calculated.
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Drive in style!
I signed up with Firefly and was quickly picked to start driving my car with a display on it and a wrap over the car that would make people turn their heads and ask questions everywhere I went! Sign up now, these guys are catching attention all over the country and it puts a little extra money in your pocket too!
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App issues
Downloaded the app through the website and trying to apply for advertising and it’s not working. Contact support twice and no answer.
Text with 6 Digit Code Never Arrives
How are you supposed to sign up when the app is broken and never sends you the text to confirm your phone number? Update your app!!
Great team to work with
Thank you to all the FireFly team members
It’s a pleasure to work with you all
Hope I get chosen to work with you again!!
It’s a pleasure to work with you all
Hope I get chosen to work with you again!!
Will not let me login
Downloaded the app, worked great until recently. Says to login again but code sent to phone was never received. Have been trying to log in for weeks.
Five stars!!!!
I hardly give any reviews but this app deserves it. Easy extra money, easy directions. And extra gigs
Driver
One of the best apps to make some extra money. Thank you firefly
