Firehouse Subs Canada User Reviews

Name: Firehouse Subs Canada
Rating: 4.87077 (11630 reviews)

Firehouse Subs Canada

Firehouse Restaurant Group, Inc.

🌟 Lifestyle

🍔 Food & Drink

Top reviews

Most Recent Highest Rated Lowest Rated

Payment through app is garbage

“Payment didn’t go through try again in 5 minutes”

Germaneats

21 days ago

Awesome

Best sub ever.

Elmobear

23 days ago

Great app for take out

Amazing app for take out orders. Easy to use, always works well. Excellent sandwiches!

Jktimd

24 days ago

Delicious food and great service

We’ve ordered pickup from here a few times. People are always pleasant and the orders have always been correct! There’s Nothing worse than getting home and missing an item or receiving the wrong item. The seasonal turkey and stuffing is a personal favourite, followed by the hat trick. The boys in our family all love the meatball sub.

Natcho2001

25 days ago

Surgery Day

Good for recovery

BrookeAnneMoore

a month ago

Best Subs

Best Subs great cause to support

signal57+

a month ago

Ripped off. At store,promo says order online. After the order it says I can’t pickup today.

What a joke this place is.
Just opened and their app says you have to order in the app to get to promos.
Stupid but whatever.
Order and then it says I have to pickup in the morning.
I want to eat it here and now!

The place is open for 45 minutes.

Then stupid ‘AI’ assistant is better at being digital toilet paper. Useless.

Wasted my money.

Deleting my app and never coming back.

Quantum toast

a month ago

No side fries

Unfortunately was not able to place an order for the fries.

Saigew

a month ago

In the store. Promo says order online. After the order it says I can’t pickup today. Deleting

Quantum toast

a month ago

Great place for a sando

My only complaint with the app is that it will tell me that I’m “far away” from the restaurant, when I’m standing in the store.

king consumer

a month ago

Definitely has improved since first opening

The store has improved very
Much and I am impressed with the ordering ahead option.

t204t204

2 months ago

Highly Recommended

Had a great time — the service was friendly and the food was just perfect

Chahal Navdeep

2 months ago

Subs

Best steak in cheese I’ve ever had

Ford mustang 88

2 months ago

Great Offers

Great product, great App, great offers, regent in person service so far 6/10

Chandaler1234

2 months ago

Response from developer

Glad you’re enjoying the app, the offers, and the products so far. If the in-person service is feeling inconsistent, we’ll take that seriously and use it to guide training and everyday improvements at Firehouse Subs. Hope to see you again soon. Alexia- Guest Services

The best sub place

This is the best sub place !! Possibly the best takeout option that we have ever had!!!!

Daniellewatson

2 months ago

Response from developer

You made our day with this. Firehouse Subs is all about that hearty, flavorful sub that hits the spot, and it sounds like you found a new favorite takeout. Hope to see you again soon! Alexia- Guest Services

Gotta try

This place is amazing for the flavour and the staff are always friendly. They have a points app that helps get free food what more could you ask for

Mousey_boo

2 months ago

Great App for Great Subs

App is easy to navigate and make selections. Love the food here!

V frustrated!!!!

2 months ago

Best subs ever!

Makes subway look sad

boolaroo15

2 months ago

App not accepting card info

I tried to place an order for the hook and ladder sub using the promo code Canadawins for a discount of $5.99 the day after a Canadian NHL team won. When I put in my credit card info the app kept telling I had the wrong information. I checked three times and it was not wrong. My husband had ordered one on his app and it went through right away. This was the first time I was ordering from the app. I called the store and told them my problem on our way to pick up my husband’s sub. They said they couldn’t give me the sub for $7 and I should try again later. Others had complained about the app too and maybe it would work better later. I ended up just ordering it full price $12.99. It wasn’t my fault the app wouldn’t take my card. I won’t be using the app ordering again!

Kickin Bosses!

2 months ago

Response from developer

Oh no, that's really frustrating! I totally understand how disappointing it must be to deal with app issues, especially when you had your heart set on that hook and ladder sub. It sounds like you were ready to enjoy a great meal, but technology had other plans. I get why you wouldn't want to try ordering through the app again. I hope you still enjoyed your dinner, despite the hiccup. We’d love to have another chance to make your experience a smoother one next time! - Jessica/Guest Services