App does not work
This has been an on-going issue since a year ago. It is as if the company does NOT read to the reviews and will NOT invest in improving the app. I cannot make a purchase on the app at all. The bar code does not show up. Travelling to the store is a waste of time as the store needs to scan the bar code in order to get the app offers. I DO NOT RECOMMEND!
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Addicted
This place is awesome, crave it everyday!!
Best subs
Love the subs they are always fresh
Worst app ever
The app is a joke. It takes points when you stand in line and finalize your order in person, when you didn’t place it via the app. Fix this already!
App no work
Fick you
Flakey!!!!
Had an issue with Apple Pay so changed the funding source to a different apple pay card. Was Locked out from a ‘duplicate order’ to the same store for some time! The first order never went through. Fix this and stop wasting my time. Else I’ll cash out my points and just stop coming.
Not accepting my card info
Seems like this is a repeating glitch for everyone yet they refuse to fix it
Great app
Easy to use and works great.
For the most part great
Just when ordering online, the app won’t work unless you have payment entered and saved prior to ordering
Horrible customer service bot
Otherwise good subs
App Not Working
I just set up the app yesterday and have attempted on multiple occasions to use it, both in the store, on my phone, at the main counter with assistance from staff and on one of the ordering machines in the store. It refuses to work.
Best subs
Excellent all the time 😎
Amazing!
Super fresh and tasty!
Wonderful
This place is top notch. In saying that you do need to make sure for delivery orders or pick up orders make sure to check your food. I have had my fair share of individuals not understanding me when i request or taking into consideration allergies. I still love this location and will always go back but just wanted to give a heads up.
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Can’t Oder through app
I am so frustrated with this firehouse app as someone who supports them so much. I’m unable to place orders through the app I’ve tried adding my Amex and it keeps saying payment error, I also tried the Apple Pay option and it still keeps giving errors. You guys need to do better and fix this. Went to the store and they won’t even let me use coupons because they say I have to order through the app BUT IT WONT ALLOW ME TO ORDER THROUGH THE APP.
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Drink selection
Bottled water is not an option when choosing your drink
Payment through app is garbage
“Payment didn’t go through try again in 5 minutes”
Awesome
Best sub ever.
Great app for take out
Amazing app for take out orders. Easy to use, always works well. Excellent sandwiches!
Delicious food and great service
We’ve ordered pickup from here a few times. People are always pleasant and the orders have always been correct! There’s Nothing worse than getting home and missing an item or receiving the wrong item. The seasonal turkey and stuffing is a personal favourite, followed by the hat trick. The boys in our family all love the meatball sub.
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