First Bus User Reviews

Customer Experience

Positive experience22.6% of reviews
Neutral11.6% of reviews
Negative experience65.8% of reviews

~ Based on 848 written reviews from the US App Store.

What users say

Is First Bus Safe?

First Bus appears safe based on user ratings. AppsHunter Safety Score for First Bus is 94/100.

This assessment is based on 2,180 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
3.6% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 2,180 App Store ratings for First Bus.

Is First Bus Legit?

First Bus appears to be a legitimate app. AppsHunter Legitimacy Score for First Bus is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App access

I can’t access the first bus app on my iPhone 7+ iOS 15.8.8 please fix this problem as soon as possible

Can’t even sign in

You need to sign into the app to buy tickets in advance. But if you’ve got an account, if you try and sign up you’re taken to a page to create a new account.
“First Bus”? More like “Cursed Bus”.

So handy

It’s just handy and just easy to use

disgraceful

i really feel for you if you have to put up with this awful bus company. they never get the times right, lie about busses turning up and refuse to let you know that a bus has cancelled. busses disappear and reappear on the map non stop, and itll tell you your bus is coming but it never comes. worst travel company i have ever had the displeasure of using.
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First bus app

Rubbish tell u the wrong time or they just don’t show up

Can’t login

I cannot get the button work to allow me to login with existing credentials

Can’t track buses since update

Can’t track any buses since the update - pretty much my only reason to use the app!

Awful update

Apparently I’m in another country. Also when I do finally see my area there are no busses and only shows my stop not the ones before so I can see bus coming. Please sort it out

.

This app is genuinely really bad. It’s terrible. It never works.

iOS problem

Phone app playing up cos iOS pn my mums phone

Love navy

Works really well for me x

Buses. :)

It lets me look at buses. I am very happy now.

X53 Weymouth

Bus not turned up

first bus

It won't let me sign in in my new account

In Valid Expiry Date

Even though we are putting a valid debit card expiry date when trying to purchase tickets on the app, we are receiving a invalid expiry date. Grateful if this can be fixed.

App

Of all the bus apps this is indeed a bus app

Why change something that worked

This upgrade does not work anywhere near as good as the previous version.

Incorrect times and tracking for buses

There seem to be “ghost buses” on the tracking as they appear and then disappear when theyre near your stop, this app is so unreliable that i might aswell rely on the written bus times which are probably decades old. I would rather not see more buses on the map but see the buses which are DEFINITELY coming. 1/5 stars
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Evil app

The app FORCES you to say you’re from Worcester because the people who made it want to screen you over and get you lost

Donna G

Having the em app is great, tell u how to get from A to B & what time the buses are. I couldn’t an be without it!