Cannot track the live location
I use first bus x25A to work and is really convenient however I cannot track the live location and sometimes have to wait more hrs .
Angus
Totally useless , why not have a “from “ and “to” like say Trainline
Timing
The timing on the app is shocking the bus can be “5 minutes” and its either cancelled or already been!
Shht
A 120mm mortal shell hits the target more accurately than this app shows the location of buses
It’s ok
When I check the bus info it is always not right
Inaccurate
Inaccurate app. Ive complaint many times but apparently it is so bad that even they cannot fix it!
Choice of buses
Great travel
Bad app
Bus never arrives when it says it does, made me waste 2 hours of my day waiting for a bus that would never come. 0 stars
Does the Job
Does the job very well. A bit confusing at first but once you get up and running it’s very helpful. Thanks First Bus.
Ur trash and u know it
Yall waste time with stupid payments, why am I paying double a normal ticket for a single u rats
Always full
For the past couple of weeks, since moving into my new accommodation, the bus service at my stop(queen Elizabeth park for the Hanley-Keele 25) has been absolutely terrible.
Every single morning, buses arrive already full, meaning we have to wait for at least two buses before we can get on one with enough space. This is completely unacceptable, as it regularly causes me to miss the first 20 minutes of my morning lecture. I would understand if this happened occasionally, but it has become a daily issue.
Something needs to be done to address this problem, whether that means increasing the number of buses or running them more frequently during peak morning hours.
Also, the ticket prices are outrageous. As a student travelling to university, why am I expected to pay £3 for a single journey? The combination of unreliable services and expensive fares is extremely frustrating, especially for students who rely on public transport to get to their lectures on time.
Every single morning, buses arrive already full, meaning we have to wait for at least two buses before we can get on one with enough space. This is completely unacceptable, as it regularly causes me to miss the first 20 minutes of my morning lecture. I would understand if this happened occasionally, but it has become a daily issue.
Something needs to be done to address this problem, whether that means increasing the number of buses or running them more frequently during peak morning hours.
Also, the ticket prices are outrageous. As a student travelling to university, why am I expected to pay £3 for a single journey? The combination of unreliable services and expensive fares is extremely frustrating, especially for students who rely on public transport to get to their lectures on time.
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The York number 6
This bus has been awful for absolutely ages worst bus service about absolute joke how is it not a double decker and why does it need to stop every 50metets when it’s one of the longest routes in York
CA
Changes or cancels at the last minute. Also certain buses, same bus number 2 or 3 in the space of 10 minutes them having to wait 1 hour because of last minute cancellation of a bus that only comes every 30 minutes
Bugs
It’s a quick and easy way to get on the bus but I seem to always have a problem with claiming
gifted bus tickets, i click on the link and jt just opens the app. Or i also had a problem where it logs me out my account and when i try log back in it tells me my password is incorrect so then i have to change it.
gifted bus tickets, i click on the link and jt just opens the app. Or i also had a problem where it logs me out my account and when i try log back in it tells me my password is incorrect so then i have to change it.
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Terribly inconsiderate
The app logs you out automatically until you need a ticket
Update ruined it
Can’t see a map
Very annoying animation
The app is great except the recent addition of the animation zooming in from the whole earth to my location. If the mobile reception is slow I have to zoom in manually to my location to see where my bus is. Please remove this pointless animation and just show the bus route and its current location. Thank you.
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Not working without data !!!
Horrible works. Almost each week you need update the app. If your data finishes, congrats you stayed without boarding pass.
Good/bad review.
I been using this app for one year. Ever since I started I never been into any issues and no to complain everything goes smoothly. The one problem I face more often is it says it’s going to come but never come or tell u it got cancelled too late. So imagine if I had anything issue and dead time telling u it’s not coming. Upsetting. Nevertheless it’s amazing app.
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Bus pass
1. Why isn’t internet available in your buses? My son can’t come back from Bristol because his mobile data stopped working for some reason .
2. Why doesn’t the annual bus pass have a name on top for verification, will be easy to confirm passenger . Every time we use your bus is another problem
2. Why doesn’t the annual bus pass have a name on top for verification, will be easy to confirm passenger . Every time we use your bus is another problem
