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First Bus

First Bus

Bus Times App, Buy mTickets

2.2K ratings
879 reviews
With Ads
✈️ Travel
🗺️ Navigation
Free
With Ads

Details

  • Released
  • Updated
  • October 11, 2012
  • October 7, 2026

Features

Developer

FirstGroup Plc
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About

Plan your bus journeys, track buses in real-time, and purchase digital tickets. Save favorite routes and stops for quick access. Manage your account and payments securely for a convenient travel experience.

✓Journey planning
✓Live bus tracking
✓Digital ticket purchasing
✓Save favorite stops
✓Departure board
✓Gifting tickets
Show original description

What users say

Summarized from real user reviews of First Bus. Based on 2.2K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Helpful for planning journeys
  • 🚀Accurate live bus tracking
  • 💡Ability to save favorite stops
  • 👍Convenient ticket purchasing

Negative things

  • 🐛Unreliable bus arrival times
  • 🐛Buses disappearing from the app
  • 🐛Technical issues and app crashes
  • 🤔Confusing and unintuitive interface
  • 🤔Lack of service updates and notifications
See all reviews
+1

What's New in First Bus

7.1.3

October 7, 2026

• The app is now faster and more responsive. • We've fixed bugs and improved stability for a smoother experience.

User reviews

Most RecentHighest RatedLowest Rated

Upgrade

Since the upgrade those of us who use older phones cannot access it even though we are regular service users. Maybe care more about your regular customers than the latest thing
halksazhalksaz

Improvement

Not simple, confusing, to find bus routes. Takes a while to roughly figure out the process.
Human in worldHuman in world

Times and charges

Always shows up late or not on time and charged my card on the bus when I use my MCard pass from college
ChlobinioChlobinio

Good app but.,,

App timings differ to browser timings.
Get that bus out butlerGet that bus out butler

Bus pass

Can’t contact on the app unless you PURCHASE a ticket…if you have a bus pass your complaint can’t be passed on…
Live tracker on the app does not work…maybe it’s because I’m a pensioner with a non paying bus pass
godamzooksgodamzooks
See 874 more reviews

Developer apps

TOL Connect
TOL Connect

by FirstGroup Plc

📡 News
Free
Aircoach
Aircoach

by FirstGroup Plc

✈️ Travel

(3)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

App pausing music playback

Bug

Inconsistent bus tracking and location data

Bug

Inability to purchase certain ticket types

Bug
✨

Requested Features

4 requests

Offline ticket access

Feature

Improved journey planning with timetables

Feature

Service change notifications

Feature

Simpler and more user-friendly interface

Feature

FAQ

What does the First Bus app do?

The First Bus app helps you plan your bus journeys, track your bus in real-time on an interactive map, and purchase digital bus tickets. You can also save favorite locations, stops, and services for quicker access and manage your account and payment details securely.

How do I buy tickets with the app?

You can buy, gift, and activate digital bus tickets directly within the app. The app supports secure payments, and once purchased, tickets appear instantly in your account, ready to use without needing paper tickets.

Is the app free to use?

The app itself is free to download and use for planning and tracking. However, you will need to purchase digital tickets through the app for your bus journeys, which is a form of in-app purchase.

Can I track my bus live?

Yes, the app features live bus tracking, allowing you to see your bus's current location on an interactive map. This provides more accurate arrival estimates and helps reduce waiting uncertainty.

What if I need help using the app?

The app includes a dedicated help center where you can access FAQs, contact information, and other support resources. This is designed to assist users with any questions or issues they may encounter while using the app.