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First Bus

First Bus

Bus Times App, Buy mTickets

2.2K ratings
903 reviews
With Ads
✈️ Travel
🗺️ Navigation
Free
With Ads

Details

Released
October 11, 2012
Updated
October 26, 2026

Features

Developer

FirstGroup Plc
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About

Plan your bus journeys, track buses in real-time, and purchase digital tickets. Save favorite routes and stops for quick access. Manage your account and payments securely for a convenient travel experience.

✓Journey planning
✓Live bus tracking
✓Digital ticket purchasing
✓Save favorite stops
✓Departure board
✓Gifting tickets
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What users say about First Bus

Reviews of First Bus are mostly negative: the Travel app is rated 4.7/5 from 2.2K App Store ratings. What users like most: helpful for planning journeys, accurate live bus tracking. Top complaints: unreliable bus arrival times, buses disappearing from the app. Summarized from real user reviews.

Positive things

  • 👍Helpful for planning journeys
  • 🚀Accurate live bus tracking
  • 💡Ability to save favorite stops
  • 👍Convenient ticket purchasing

Negative things

  • 🐛Unreliable bus arrival times
  • 🐛Buses disappearing from the app
  • 🐛Technical issues and app crashes
  • 🤔Confusing and unintuitive interface
  • 🤔Lack of service updates and notifications
See all reviews
+1

What's New in First Bus

7.1.4

October 26, 2026

• The app is now faster and more responsive. • We've fixed bugs and improved stability for a smoother experience.

Events

Read more about Plan, track and buy
Event EndedSpecial Event

Plan, track and buy

Make this half term one to remember

Oct 22, 2026 — Oct 29, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Cannot track the live location

I use first bus x25A to work and is really convenient however I cannot track the live location and sometimes have to wait more hrs .
PPT4002

Angus

Totally useless , why not have a “from “ and “to” like say Trainline
DSDisgusted if sb

Timing

The timing on the app is shocking the bus can be “5 minutes” and its either cancelled or already been!
EYEPIC FLAMINGO YY

Shht

A 120mm mortal shell hits the target more accurately than this app shows the location of buses
Mmal1nka29

It’s ok

When I check the bus info it is always not right
FBFrench bulldog both
See 898 more reviews

Developer apps

TOL Connect
TOL Connect

by FirstGroup Plc

📡 News
Free
Aircoach
Aircoach

by FirstGroup Plc

✈️ Travel

(3)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

App pausing music playback

Bug

Inconsistent bus tracking and location data

Bug

Inability to purchase certain ticket types

Bug
✨

Requested Features

4 requests

Offline ticket access

Feature

Improved journey planning with timetables

Feature

Service change notifications

Feature

Simpler and more user-friendly interface

Feature

FAQ

What does the First Bus app do?

The First Bus app helps you plan your bus journeys, track your bus in real-time on an interactive map, and purchase digital bus tickets. You can also save favorite locations, stops, and services for quicker access and manage your account and payment details securely.

How do I buy tickets with the app?

You can buy, gift, and activate digital bus tickets directly within the app. The app supports secure payments, and once purchased, tickets appear instantly in your account, ready to use without needing paper tickets.

Is the app free to use?

The app itself is free to download and use for planning and tracking. However, you will need to purchase digital tickets through the app for your bus journeys, which is a form of in-app purchase.

Can I track my bus live?

Yes, the app features live bus tracking, allowing you to see your bus's current location on an interactive map. This provides more accurate arrival estimates and helps reduce waiting uncertainty.

What if I need help using the app?

The app includes a dedicated help center where you can access FAQs, contact information, and other support resources. This is designed to assist users with any questions or issues they may encounter while using the app.