Great community bank with strong technology
Using the app is easy with great tech to transfer funds, pay bills, monitor credit score. Also use Apple Pay and alerts to monitor transactions when on the go or traveling. Have used all around the world. Mexico, Canada, Japan, Italy, Hungary, Czech Republic, Slovenia, Croatia, Greece, Montenegro, Austria, Germany, and Slovakia.
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Great People
Just want to say thank you to all the team members at North Dover First Federal. Not only have the always provided me with great service but when recently when I had my identity stolen, Beth Aljancic and others there helped me get through this very tough situation !!! Thanks to all and keep up the great work!!!
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Option
The over draft fees are ridiculous
Could be a LOT better
The app seems very glitchy and the Face ID feature doesn’t work… transfers and deposits work pretty good though, but there’s a lot of room for improvement, especially with the Face ID feature.
Prompting Enhanced Security Questions Every Login
After the most recent update on June 18, 2024, the app is prompting for security question after using face id, every time I log into the app.
Not using a VPN, using a registered iOS device I’ve used since the beginning.
Not using a VPN, using a registered iOS device I’ve used since the beginning.
