Changing banks because of this
When this app decides to work, it allows fraudulent activity and scams to pass through. Despite this company’s “anti fraud” alerts while I am shopping, it doesn’t catch someone from another country spending $2,000+. Not only is this insanely easy to hack, obviously. The app is never working everytime I check it. Constantly loading into an error message. Switching banks because of my experience with this company.
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Fix this app
Fix it please
Update
Why is it that the app is not working or available? Usually they let their customers know when they are going to update their website. I’m getting a blank screen…what’s wrong with the website?
CANT LOG IN WITH FACE ANYMORE?
Horrible update and made me go through a lot of hoops I’ve been a member since 2020 of course I wouldn’t have remembered it after having the comfort of using a face key ID. I wish they would’ve warned us all and sent out an email saying just to make sure to write the info down before the change. The customer service is always unhelpful I go to a branch before I even attempt anything digital.
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What happened to Face ID and save my password?
The app used to have the ease to access account info, however since the latest “upgrade” has deleted the features one must enter the password each time. If it works fine leave it alone or at least keep existing features.
