Have to go to different portal to make payments
I was provided this app link to manage my mortgage loan and payments. I had trouble adding my external checking account via Plaid even though it said it was connected so had to do the micro deposits. After the trouble and delays, I got an error when trying to make my first mortgage payment stating I exceeded transaction limits. Surely, calling FCCU would resolve this. No, called twice and they could not figure it out and instead told me to use an entirely different portal called eStatusConnect to pay, but this requires I manually enter the bank details again each payment. I don’t understand why I have two portals and neither are efficient for a seamless experience.
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Pay and tranfer issues
Yall need to fixes the pay and transfer option not working so we can’t pay our bills….
Very helpful
Excellent
review
hard to get in
Reflections
App takes long to update and refresh to new balances after transfers & spending.
