Oops! Something went wrong
“Oops! something went wrong, A system error has occurred. Please try again later” When I login it says I have to answer security questions. The app is useless and I’ve not been able to login for maybe a year at this point. I have to use the website to do anything. It’s lame and I’ll probably ditch this bank entirely since they don’t take their tech/app seriously. Edit Here we go again, can’t login. It was actually working for a month or so, and now with the latest update it goes into a security question loop ending with cannot login.
Update - it’s been years. I decided to download the app and try again. Same exact problem. It does not work still.
2025 update - same problem, cannot login.
Update - it’s been years. I decided to download the app and try again. Same exact problem. It does not work still.
2025 update - same problem, cannot login.
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Thanks!
It’s so easy to know exactly where you are!!
Don’t love the app
I don’t know how many times a year I have to delete the app because it just won’t function correctly. The most frustrating one for me is the Face ID to sign on. It just does not work at all. I don’t feel the app has enough Information. I usually have to go Google what the APY rate is because I don’t know where to find it on the app. But you have to use the app to make external transfers so I have no choice but to continue to download it again
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With Ease
We opened this account for a Reunion site. The mobile app works like a breeze and that is what makes this account so perfect!
Great App!
This app is so helpful. I can deposit checks, transfer money, securely use Zelle, and see my
balances anytime. It works really well and I’m grateful for it, makes my banking life so much easier.
balances anytime. It works really well and I’m grateful for it, makes my banking life so much easier.
Consistent & Accurate
I’ve had this app since 2012 and I’ve only had maybe 2 times that I found an error and I was able to have them fixed right away. I keep checking everyday for any possible fraudulent charges so the app allows me to go anywhere and still be able to check my accounts easily. The app is very user friendly! I would recommend this app!
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Solid bank, solid app.
Great HYMM rates, great app, reliable customer service. Thank you FFB team.
Getting better and improving!!
Great bank to work with and has competitive rates. Enjoying the app experiences.
Convenience
Love the convenience of being able to check on my bank accounts with such ease.
Ease of accessing my $$$ balances.
Ease access to just how much Money I have and what I am getting in interest.
Easier to manage my money.
Helps at tax time too!
Easier to manage my money.
Helps at tax time too!
Banking app
Offers so much!!!
Online mobile used most
Love the mobile app use it most of the time. Easy to use & convenient
Great app and getting better!!
I really enjoy using this app and appreciate the continuing improvements made to it. Keep up the great work!! Thank you.
Oops! Something went wrong
“Oops! something went wrong, A system error has occurred. Please try again later” When I login it says I have to answer security questions. The app is useless and I’ve not been able to login for maybe a year at this point. I have to use the website to do anything. It’s lame and I’ll probably ditch this bank entirely since they don’t take their tech/app seriously. Edit Here we go again, can’t login. It was actually working for a month or so, and now with the latest update it goes into a security question loop ending with cannot login.
Update - it’s been years. I decided to download the app and try again. Same exact problem. It does not work still.
Update - it’s been years. I decided to download the app and try again. Same exact problem. It does not work still.
Show more
can't log in after update
can't log in after update
Doesn’t work, cannot login
“Oops! something went wrong, A system error has occurred. Please try again later” When I login it says I have to answer security questions. The app is useless and I’ve not been able to login for maybe a year at this point. I have to use the website to do anything. It’s lame and I’ll probably ditch this bank entirely since they don’t take their tech/app seriously.
Edit
Here we go again, can’t login. It was actually working for a month or so, and now with the latest update it goes into a security question loop ending with cannot login.
Edit
Here we go again, can’t login. It was actually working for a month or so, and now with the latest update it goes into a security question loop ending with cannot login.
Show more
Latest Update Crashed Log-In
The latest update to this application (today) does not allow me to log in. It asks to receive text confirmation code and then crashes.
Good app but..
I like this bank. This app is simple and does what it’s supposed to do but lately it is very unpredictable. I have to keep linking my outside accounts. Currently it is duplicating my accounts. Now I have 3 savings and 3 checking accounts. I hide them but keep coming back. I transferred money through Zelle from another back to FF but it doesn’t show as even been received. I even got the email from FF confirming the deposit.
GET IT TOGETHER FFB.
GET IT TOGETHER FFB.
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Doesn’t work, cannot login
“Oops! something went wrong, A system error has occurred. Please try again later”
When I login it says I have to answer security questions. The app is useless and I’ve not been able to login for maybe a year at this point.
I have to use the website to do anything. It’s lame and I’ll probably ditch this bank entirely since they don’t take their tech/app seriously.
When I login it says I have to answer security questions. The app is useless and I’ve not been able to login for maybe a year at this point.
I have to use the website to do anything. It’s lame and I’ll probably ditch this bank entirely since they don’t take their tech/app seriously.
Show more
Very bad customer service
Give a second try after left the bank a year ago, but customer service is still bad. They don’t answer email. When call customer service, have to wait a long time. Leave a number for call back which they never call back. Very bad bad. Closing my account again.
