First-Link™

First-Link™

by Snap-on Inc.

15 ratings
10 reviews
Free

Details

  • Released
  • Updated
  • April 23, 2017
  • June 13, 2023

Features

First-Link™ screenshot #1 for iPhone
First-Link™ screenshot #2 for iPhone
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About

Connect your mobile device to a commercial vehicle's diagnostic port to monitor its health status. Understand fault codes, view vehicle specifications, and track trip data to improve uptime and aid in service and repair.

Connect to vehicle diagnostic port
Monitor vehicle health status
View active and inactive fault codes
Display vehicle specifications (VIN, ECU info)
Track trip data (fuel, miles, speed, hours)
Generate and share vehicle reports
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What's New in First

1.3.3.6

June 13, 2023

Added support for USB-Link 3 Added support for Blue-Link 2

User reviews

It’s okay for quick reports

I have had this app on my phone for a few months now, I use it with Nexiq Blue Link 2 and a Cummins InLine mini. While it’s easy to set up, I sometimes have issues connecting to the adapter. Restarting the app appears to fix it.

But my biggest complaint is no support for anything other than 9 pin trucks. Why release a new adapter (Blue-Link 2) with a 16 pin/OBD plug but not support anything on the 16 pin side? I searched the websites for help in this department but there is no support for this device or app.

Every time I try to connect to Ford, GM, Isuzu, Hino, Mercedes Sprinter, or any Chrysler/Ram product it says no ECM detected. I work for a huge fleet company and this would be a beneficial tool for pulling fault/health reports during a PM but we have more than just 9 pin trucks here.

Also to be noted, this app doesn’t allow bi-directional controls or tests and cannot clear faults. I hope they add light and medium duty support because then this app would be very helpful. Until then, I’ll have to keep break out the laptop and another adapter and use OEM software.
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It stopped working after updating

It just stopped working after updating

100+ scanners

We have 100+ scanners across the country and running into error 136 and taking 10min to scan a truck. Talked with Tim in tech support and left multiple voicemails for Dave Shock product manager. Blamed it on Apple and their updates, you can see First-Link just got it’s first update in 3 yrs… never had these problems and we’ve been using for about 6 yrs now. Would love to change the rating but until they are fixed this scanner can’t be trusted.
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White font

White Font on white/light background!!! Realy?

Abandoned

This apps needs update.

Developer apps

FAQ

What is First-Link™ used for?

First-Link™ connects your mobile device to a commercial vehicle's diagnostic port. It helps drivers and technicians monitor vehicle health, understand fault codes, and access trip data to improve uptime and assist with repairs.

What information can I see with First-Link™?

You can view active and inactive fault codes, vehicle specifications like VIN and ECU info, trip-specific data such as fuel usage and miles, and module-specific parameters for the engine and transmission.

Can First-Link™ help with vehicle repairs?

Yes, First-Link™ provides detailed fault code information and vehicle data that service technicians can use to diagnose and repair issues more efficiently.

Does First-Link™ have ads?

No, First-Link™ does not contain advertisements.

What devices does First-Link™ support?

First-Link™ is available for iPhone and iPad.

How often is First-Link™ updated?

The latest version, 1.3.3.6, was released on June 13, 2023. Updates typically include firmware improvements and bug fixes for the application and its associated hardware.

What is the user rating for First-Link™?

First-Link™ has a user rating of 2.3 stars based on 15 ratings.

Can I share vehicle information from First-Link™?

Yes, First-Link™ allows you to share vehicle information, including faults, specs, and trip data, via email or upload it to the cloud for dispatch or service providers.