palin
This is the 2nd time in the past couple of months that I get locked out of my account.
Called customer service and get my account open again only to be locked out again 2 weeks later.
Called customer service and get my account open again only to be locked out again 2 weeks later.
This app hates me
My app constantly signs me out and makes me change my password constantly. Then it doesnβt even tell me whatβs a wrong so I just have to assume and change my password again. Itβs probably signed me out permanently like 3 times. Other than that everything else works fine.
K S Hatfield
Sometimes difficult to sign on. Everything else is very easy to manipulate through.
Excellent customer service
Outstanding
FSB Online Banking Terrible
Everything with banking online with FSB is painful beyond belief. Their system locks your account after 3 failed logins. Not 3 in a row but 3 at anytime. So if I fail twice then login successfully, the count does not start over. Rather, if I fail again after a successful login, my account so gets lock. And the only way to unlock is to make a phone call. This is only one of many things that are frustrating trying to bank here.
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